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Travel
Tourism.
Unit
Revision. Exam:
Name:
This
revision
guide
includes
the
basic
things
that
you
will
need
to
learn
and
remember
for
the
exam.
What
else
do
I
need
to
do?
You
are
expected
to
also
do
your
own
revision
using
your
work
from
lessons.
How
should
I
use
this
revision
guide?
Each
page
includes
some
exam
practise;
Take
your
time
reading
through
the
booklet
first,
making
notes
as
you
go.
Remember
to
read
your
work
in
your
folder
as
you
go
through
this
booklet
too.
Then
start
to
complete
the
questions,
trying
not
to
read
all
the
information
just
before
you
attempt
it.
What different types of tourism are there? ๏ท Domestic tourism: taking holidays and trips in your own country ๏ท Outbound tourism: travelling to a different country for a visit or holiday ๏ท Inbound tourism: visitors from overseas coming into the country. What are the different types of, and reasons for, travel? ๏ท Leisure travel: day trips, short breaks, holidays, visiting friends and relatives
(VFR),
staycations, special events ๏ท Business travel: meetings, incentive, conference and events (MICE) ๏ท Specialist travel: adventure, health, education, cultural heritage, dark tourism, voluntary work, conservation, eco
tourism. What is sustainable tourism? Why is it important? Sustainable tourism meets the needs of present tourists and local communities while protecting the natural, historical and cultural environment for the future. It is: Low impact on the environment, Low impact on the local culture. It is good because: It provides jobs for locals, reduces waste, is competitive and different than other organisations. A group of students from France come to Britain to learn about the culture. What type of tourism is this, and what is their reason for travel? Type: Reason: A couple from London visit their children in Leeds. What type of tourism is this, and what is their reason for travel? Type: Reason: practise! Exam What is sustainable tourism? (1) Why do some companies invest their time and money into being sustainable? (2) practise! Exam
What are the different Industries in the travel and tourism sector? Tour operators put together packages for holidays made out of the accommodation, and transport (flights, transfers), etc. They can be domestic, outbound, or inbound. Travel agents can be multiples, independent or online, and they provide expert advice and guidance, and sell all or parts of holidays. Passenger transport has different types
road, rail, air, sea, regional, national, global. They donโt just provide a way of getting around, but can also provide hospitality and entertainment, Accommodation has different types
hotels, motels, guest houses/bed and breakfast, apartments, youth hostels, caravans, chalets, camping, holiday cottages, and holiday parks. They provide a range of accommodation options, services and facilities. They can be serviced (housekeeping, leisure facilities etc.) or non
serviced (self โcatering) Youth hostels provide cheap dormitory facilities and shared kitchens, Visitor attractions. Natural ones are formed by the environment, Purpose โbuilt are just built for tourists, Heritage are old historical attractions. They can entertain, educate, be fun, or be for recreation. They can provide information, rides, events, talks, gifts, etcโฆ they think of lots of different ways of making money Tourism development and promotion: There are national tourism agencies, regional tourist boards, tourism and visitor information centres. These all aim to get more tourists
more money by providing advice, guidance, adverts, and products. Give two differences between a travel agent and a tour operator. (2) Exam practise! Describe one role that a tourist board like VisitBritain plays. (1) Alton Towers is a popular hotel and theme park in Staffordshire. What kind of attraction is it? (1) practise! Exam
What are the different organisations in the travel and tourism sector? Trade and professional bodies Ancillary organisations. โCivil Aviation Authority
(CAA),
โOffice of Rail Regulation
(ORR),
โ^
Association of British Travel Agents
(ABTA),
โAssociation of Independent Tour Operators
(AITO),
โUKinbound Car hire, Travel insurance, Airport services, Event booking, Product comparison providers What are the different types of organisation in the travel and tourism sector? Private Public Voluntary Owned by shareholders or individuals, Funded by taxes from the government. Funded by donations, memberships, sales of products. Function to make a profit and increase market share Functions to provide a service; educate, promote, etc. Functions to promote a^ cause, educate, and inform Eg. Premier Inn, Thomson Eg. Visit Britain Eg. National Trust. They regulate, protect, work with governments, deal with customer complaints, give advice, support, insurance, etc. They give supporting services for tourists and travellers beyond what the tour operator can p rovide. Describe one function that a body like ABTA provides. (1) Use an example to suggest how ancillary organisations can support tour operators. (2) practise! Exam Describe two differences between private organisation and public organisations. (2) Explain what kind of organisation would provide the best holiday for a tourist, and justify your choices. (3) practise! Exam
Organisations. Technology Advantages Disadvantages Airports Self โservice check โin Security increase profitability Some customers like to speak to a person when checking in. Visitor attractions Multimediaonline bookings Improved experience for the customer. Online bookings are convenient. Multimedia exhibits can be expensive. Some customers do not have access to the internet. Accommodation Entertainment Communication Online booking Customers can find out about facilities online. Online bookings are convenient. Some customers do not have access to the internet/online bookings. Mobile applications Communication of information booking Provides easy access to a wide range of information. Accessing mobile applications requires Wi โFi or a 3G connection โ expensive abroad Electronic & mobile ticketing eโ tickets m โtickets Provides a quick and easy way of accessing tickets. Customers may wish to speak to a person about their purchases. Revision checklist. Use the table below to tick off your revision. Topics Revised Once Done exam questions Revised twice Revised three times. Types of tourism Sustainable tourism Economy and tourism Different industries Different attractions^ Different organisations Interrelationships Consumer technology Describe one way technology is used to improve a touristโs experience (1) Give one advantage and one disadvantage of a hotel doing booking online (2) Adv: Dis: practise! Exam
