Evaluation Tools, Data and Methods: A Comprehensive Guide, Slides of Performance Evaluation

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E V A L U A T I O N

TOOLS, DATA AND

METHODS

STEP BY STEP

• Conduct a SWOT analysis
  • Strengths
  • Weaknesses
  • Opportunities, and
  • Threats
• Consider expertise and assign tasks
• Identify needed resources and expertise

and take action to acquire them

• Assign someone to take primary

responsibility (lead) for the evaluation

• Establish clear, concrete, routine procedures

to obtain information on indicators

• Can data be gathered as planned?
• Is the information of sufficient quality?
• Allow time to update those involved on the

progress of the evaluation

• Don’t overlook measuring program activities
• Be sensitive: Measures of activities can be threatening to those involved
• Description of activities is essential for determining components that work, need modification, and should be discarded
• Record implementations
  • Meeting notes, contact records, ratings presentation quality, impressions of those involved
• Measure exposure and use by those involved
  • Surveys, website use, contact hours…

A CRITICAL LOOK

• Start by accepting the findings and considering how you can improve the program.
• Don’t accept the findings you like and distrust the ones you don’t like.
• Look for problems in the evaluation that would discredit both findings of success and failure.

SOME MODELS TO CONSIDER

• Decision-Making Model
• Discrepancy Model
• Goal-Based Model
• Goal-Free Model
• Transactional Model