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RTPM EXAM WITH ACTUAL QUESTIONS AND VERIFIED ANSWERS
"1. In which knowledge area is project safety? - CORRECT ANSWER Human resources"
"2. Which knowledge area involves engaging the right people to do the job and ensuring they are
properly trained, equipped, and motivated? - CORRECT ANSWER Human Resources"
"3. _________________ defines the type, amounts, and limits of the work to be performed
during the execution of the project. - CORRECT ANSWER Scope Management"
"4. What is the breakup of a large project into multiple small projects? - CORRECT ANSWER
Integration Management"
"5. ICT Professional is responsible for knowing the: - CORRECT ANSWER background of the
project, project milestones, specific roles, specific tasks, challenges and issues, methods and techniques, applicable standards, security requirements, safety requirements, evaluation of work process, recordkeeping, status and monitoring of both the company and customer, required meetings"
"6. What is a project stakeholder? - CORRECT ANSWER A project stakeholder is a person who
can positively or negatively affect or be affected by the project."
"7. Do stakeholders vary on projects? - CORRECT ANSWER yes"
"8. Should a stakeholder analysis be done for individual projects? - CORRECT ANSWER yes"
"9. Who is the person or group that provides financial support for the project? - CORRECT
ANSWER Sponsor"
"10. Who initiates the project? - CORRECT ANSWER Sponsor"
"11. Who is responsible for strategic planning of projects and programs? - CORRECT ANSWER
Portfolio Manager/Portfolio Review Board" "12. Who ensures that projects and programs meet the overall long-term objectives of the
organization? - CORRECT ANSWER Portfolio Manager/Portfolio Review Board"
"13. Who is the primary beneficiaries (internal or external) of the completed project? -
CORRECT ANSWER Clients/Users"
"14. What is the term used to describe vendors, suppliers or contractors? - CORRECT ANSWER
Sellers" "15. Who is an external organization that enters into a contractual agreement to provide
components or services necessary for the project? - CORRECT ANSWER Business Partners"
"16. Who are external companies that have a special relationship with the enterprise? -
CORRECT ANSWER Business Partners"
"17. Who can be potentially attained through a certification process? - CORRECT ANSWER
Business Partners"
"18. Who fills a specified role such as installation, customization, training, or support? -
CORRECT ANSWER Business Partners"
"19. Who have a management role in a core business area such as research and development,
design, manufacturing, provisioning, testing, or maintenance? - CORRECT ANSWER
Operations Managers" "20. Who deals directly with producing and maintaining the marketable products or services of
the enterprise? - CORRECT ANSWER Operations Managers"
"21. What incorporates completed projects into normal operations and provides the long-term
support? - CORRECT ANSWER Operations Managers"
"22. Who are key individuals who play a management role within an administrative or functional
area of the business? - CORRECT ANSWER Functional Managers"
"23. Who is responsible for integrating and mitigating the influence and interests of each
stakeholder into the project plan? - CORRECT ANSWER The Project Manager"
"24. Who is responsible for ensuring the stakeholders' expectations are addressed within the
overall constraints of the project? - CORRECT ANSWER The project manager"
"37. What includes a detailed review of the design documentation throughout the project? -
CORRECT ANSWER Quality Management"
"38. If the ICT professional is responsible for the build portion of the project, what two
components are added to the quality management? - CORRECT ANSWER Detailed review,
physical quality, client value"
"39. What includes scheduled meetings and the use of electronic media? - CORRECT ANSWER
communication management"
"40. What includes injury, professional damage, scheduling conflicts, and errors & omissions? -
CORRECT ANSWER risk management"
"41. What should be completed before a company submits a proposal on a project? - CORRECT
ANSWER risk management"
"42. What includes the identification of all internal and external stakeholders? - CORRECT
ANSWER stakeholder management"
"43. Who are assigned their own permanent staff to carry out the ongoing work? - CORRECT
ANSWER Functional Managers"
"44. Who is responsible for managing multiple related projects in a coordinated way to maintain
consistency? - CORRECT ANSWER Program Managers"
"45. Who is responsible for direct management of a project? - CORRECT ANSWER Project
Managers"
"46. Who manages are aspects of the project form inception through final closeout? - CORRECT
ANSWER Project Managers"
"47. What is a discipline that encompasses planning, organizing, and managing resources to
achieve successful completion of specific project goals and objectives? - CORRECT ANSWER
Telecommunications project management"
"48. What are the four steps to Telecommunications Project Management (TPM) - CORRECT
ANSWER Developing, implementing, tracking and closing"
"49. What is a lessons-learned meeting? - CORRECT ANSWER a meeting at the end of a project
to figure out what went well and what to improve"
"50. What is developed for the purpose of continuous quality improvement? - CORRECT
ANSWER A corrective action program"
"51. List four questions to be asked during a lessons-learned meeting - CORRECT ANSWER
what went right or wrong, did we learn anything new, what process can we improve, what characteristics of the team worked the best"
"52. What type of request is commonly used for design build contracts? - CORRECT ANSWER
RFP"
"53. What is an invitation to contractors to submit a proposal for services? - CORRECT
ANSWER RFP"
"54. Who is responsible for understanding the legal content of the RFP? - CORRECT ANSWER
PM"
"55. To whom should the PM send the 90% draft of the RFP? - CORRECT ANSWER To the PM's
legal department"
"56. What is the preferred method for selecting suppliers of goods and services? - CORRECT
ANSWER Competitive Bidding Process"
"What does the RFP response require - CORRECT ANSWER Cover letter, background,
proposed pricing, description, executive summary, concept drawing, business reference" "What is the oath by a solicitor or other employee in a firm or organization not to disclose any information in regard to the proceedings and content of an RFP or legal document, otherwise placing that company, organization, or employee in a conflict of interested with the RFP process?
- CORRECT ANSWER The Code of Silence"
"List the four design team members - CORRECT ANSWER owner, architect, consultant, pro
engineer"
"Who coordinates advertising and sending invitations to the prospective bidders? - CORRECT
ANSWER The owners"
"Who produces addenda required to clarify the contact documents based on questions on bid
documents (ABD)? - CORRECT ANSWER The design team"
"Who participates during the evaluation or negotiation of the bids and helps the owner
determine the successful bidder by considering alternates and substitutions? - CORRECT
ANSWER Construction Manager"
"To whom do subcontractors submit their pricing? - CORRECT ANSWER General Contractor"
"To whom does the General Contractor submit his bid? - CORRECT ANSWER The Owner"
"What is an invitation for the design professionals or contractors to submit a proposal for
services? - CORRECT ANSWER RFP - Request for Proposal"
"What dictates the scope of the project but may leave many of the design and construction
decisions in the hands of the responding firm? - CORRECT ANSWER RFP - Request for
Proposal"
"What is used to solicit prices from prospective providers of products or services? - CORRECT
ANSWER RFQ - Request for Quoteation"
"What is the primary objective of the RFQ? - CORRECT ANSWER Competitive pricing"
"What is the delivery method whereby the owner contracts with separate design and -
CORRECT ANSWER The design - Bid - Build"
"What is the delivery method whereby the owner contracts with a single entity? - CORRECT
ANSWER The design build"
"Who comprises the DB team? - CORRECT ANSWER General contractor, subcontractor and a
design professional."
"In the DB scenario, who do the design professionals work for? - CORRECT ANSWER The
contractor"
"Construction overlaps with design in which delivery process? - CORRECT ANSWER Design
Build"
"96. The planning and scheduling of construction begins ___________________________. -
CORRECT ANSWER Once the owners and contractors agree on the plan"
"97. True or False: The owner can terminate a contract without cause. - CORRECT ANSWER
True" "98. During construction, whose role includes inspection and observation of the work; ensuring
that the work complies with the contract documents? - CORRECT ANSWER Architect"
"99. Whose role is it to review submittals, interpret the contract documents, and modify the
contract documents as required? - CORRECT ANSWER Architect"
"100. Who coordinates construction activities and is in charge of the construction site? -
CORRECT ANSWER The CM"
"101. Whose primary role during the construction phase is the complete the work? - CORRECT
ANSWER The GC and subcontractor"
"102. Who is responsible for obtaining permits? - CORRECT ANSWER The GC and
subcontractor"
"103. Who is responsible for arranging required tests? - CORRECT ANSWER The GC and
subcontractor"
"104. Who is responsible for maintaining record documents? - CORRECT ANSWER The GC and
subcontractor"
"105. Who is responsible for preparing submittals? - CORRECT ANSWER The GC and
subcontractor"
"106. Who is responsible for maintaining a clean and safe work environment? - CORRECT
ANSWER The GC and subcontractor"
"120. True or False: A contractor may submit a change order request in response to a field order.
CORRECT ANSWER Proposal request"
"121. What is used to solicit a quotation from the contractor for a proposed change to the project
scope? - CORRECT ANSWER Change order request"
"122. What is submitted by the contractor in response to a field order OR as an uninitiated
request for a change in scope? - CORRECT ANSWER Change order"
"123. What is the formal document that defines the required changes in project scope and
identifies the associated changes to the time frame, the dollar amounts, or both? - CORRECT
ANSWER Change order"
"124. What summarizes the corrections that a contractor must make prior to the work being
accepted as complete? - CORRECT ANSWER Punch list"
"125. What is a form of communication between the contractor and owner defining the specifics
of how a job will be undertaken? - CORRECT ANSWER Submittals"
"126. The construction industry has two common components to submittals which are: _______
and ________. - CORRECT ANSWER Shop drawings & Manufacturer's product data sheet"
"127. Who provides shop drawings? - CORRECT ANSWER Specialty contractors such as: HVAC
or Fire Safety"
"128. What are used for documenting the specific equipment or products provided on the job? -
CORRECT ANSWER product data sheets/ cut sheets"
"129. List two action submittals required by the cabling installation team. - CORRECT ANSWER
Products & Shop drawings"
"130. List three products that are action submittals for the cabling installation team. - CORRECT
ANSWER firestop, cable or outlets."
"131. List three items that could be included in shop drawings. - CORRECT ANSWER
equipment rack placement or cable routing."
"132. What document is used to track action submittals? - CORRECT ANSWER back board
layouts" "133. The as-built version of the drawings that are used to construct the building and prepared from the record copy drawings can be integrated or incorporated into the
___________________. - CORRECT ANSWER Computer aided facility management system
(CAFM)"
"134. What is made well after occupancy and once the owner deems the project is complete? -
CORRECT ANSWER Final payments and release of retainage amounts"
"135. During post-construction phase, who accepts responsibility for the operation of the
building - CORRECT ANSWER Owner"
"136. What three elements are included in telecommunications designs? - CORRECT ANSWER
Specifications, drawings, cost estimates"
"137. What are the four types of specifications that can be used to define requirements? -
CORRECT ANSWER Performance, proprietary, descriptive, reference"
"138. What is the benchmark against which the respondent's performance is measured? -
CORRECT ANSWER A quality SOW"
"139. True or False: The SoW should contain only qualitative and quantitative design and
performance requirements. - CORRECT ANSWER yes"
"140. How does the ICT professional manage project expectations? - CORRECT ANSWER
Develop detailed documents to manage expectations" "141. What is the contractual vehicle for expressing the specific agreement between the
contractor and the owner of the project? - CORRECT ANSWER Scope of Work"
"142. The SoW must include what 5 components? - CORRECT ANSWER What needs to be
performed, who is responsible for performing the work, when the work will be completed, where the work will be performed, how the contract performance will be determined."
"143. What are three types of SoWs? - CORRECT ANSWER A performance type, procurement
type, or a combo of both"
"156. What are events or circumstances that affect the original plan or scope of the project? -
CORRECT ANSWER risk"
"157. What are events or circumstances that adversely affect the success of the project? -
CORRECT ANSWER liability"
"158. When do risks become liabilities? - CORRECT ANSWER when they are not effectively
managed"
"159. What are the two primary risk components - CORRECT ANSWER probability of
occurrence of that event & impact of that event occurring" "160. What is the process of identifying and classifying risks for the purposes of developing
strategies and controls to effectively prevent or mitigate risks? - CORRECT ANSWER risk
assessment"
"161. How can PMs begin the risk management plan process? - CORRECT ANSWER
Identification, analysis, mitigation" "162. What are events or performance characteristics that warn of the occurrence of risk events?
- CORRECT ANSWER risk triggers"
"163. List two ways to identify risk? - CORRECT ANSWER qualitative and quantitative"
"164. What determines the potential of each identified risk to become a liability to the project
and identifies any dependencies that exist between risks? - CORRECT ANSWER risk analysis"
"165. What type of risk analysis qualifies the expected impact of cost, timeframe, and quality of a
risk? - CORRECT ANSWER qualitative risk"
"166. What type of risk analysis involves measuring the probability and impact of each risk? -
CORRECT ANSWER quantitative risk"
"167. Impact can be assessed in terms of its effect on which four areas? - CORRECT ANSWER
Time, cost, quality, risk proximity"
"168. What involves identifying the strategy for minimizing the effects of the risk to a level where
the risk can be controlled and managed to ensure that the project objectives are achieved? -
CORRECT ANSWER risk mitigation"
"169. List 5 risk mitigation strategies. - CORRECT ANSWER avoidance, transference, sharing,
moderation, acceptance"
"170. What is one way to avoid risk? - CORRECT ANSWER Add an assumption or exclusion in
the SOW"
"171. Risk control forms have 9 fields which are: - CORRECT ANSWER unique ID, description,
probability, impact, timescale, cost, owner, response, early warning signs" "172. How does an OBS (organization breakdown structure) differ from a traditional
organizational chart? - CORRECT ANSWER It covers everyone involved regardless of the
company or organization" "173. The WBS must cover all of the elements of the project including: _______, ________, and
________. - CORRECT ANSWER planning, implementing and closing out the project"
"174. True or False: The WBS should be as specific as possible. - CORRECT ANSWER True"
"175. What uses network diagrams to identify predecessor and successor relationships on
projects? - CORRECT ANSWER PERT"
"176. What uses a network diagram by identifying the chain of events that take the longest time
to complete on the project? - CORRECT ANSWER CPM"
"177. List the four network diagram dependencies. - CORRECT ANSWER finish-start (Task A
can't start til task B is finished), finish-finish , start-start, start-finish" "178. _________ is the amount of time the start of a task can be delayed without affecting the
duration of the project. - CORRECT ANSWER Slack"
"179. Tasks that have no slack are considered part of the _________________. - CORRECT
ANSWER critical path"
"193. What type of quality reviews the results on a relative basis as compared with the
competition? - CORRECT ANSWER Client Value Quality"
"194. What type of quality works well in a long-term relationship where the client sees the ICT
professional as a supplier? - CORRECT ANSWER Client Value Quality"
"195. What is the client/supplier model? - CORRECT ANSWER Suppliers are expected to serve
clients, so the contractor is a supplier to clients. Contractors provide outcomes to the client." "196. Change orders must be documented and communicated to the __________________ and
formally approved by the _______________. - CORRECT ANSWER team, client"
"197. Daily activities should be logged in a __________________ as the basis for measuring
progress and meeting construction milestones. - CORRECT ANSWER diary form"
"198. Who conducts weekly progress meetings with the client, contractors, and design team
members? - CORRECT ANSWER general contractor"
"199. What is the process of ensuring systems are designed, installed, functionally tested, and capable of being operated and maintained according to the owner's design intent and
operational needs? - CORRECT ANSWER commissioning"
"200. List the four types of NEW building commissioning. - CORRECT ANSWER Continuous
commissioning, milestone commissioning, acceptance phone commissioning and network operability commissioning."
"201. List two forms of commissioning for EXISTING buildings. - CORRECT ANSWER retro-
commissioning and re-commissioning" "202. When should systems and subsystems be thoroughly tested and all adjustments and
calibrations completed? - CORRECT ANSWER Preliminary testing & calibration"
"203. How long is a burn-in period? - CORRECT ANSWER Two - fourteen day periods"
"204. What should the commissioning technician do prior to scheduling the final acceptance test?
- CORRECT ANSWER Construction phase"
"205. What is the next step after completing the site survey and formulating a project
implementation plan? - CORRECT ANSWER Hold an initial meeting with the entire ICT
installation team"
"206. What is the next step after completing the initial construction meeting? - CORRECT
ANSWER Update project implementation plan, conduct a pre-installation meeting"
"207. What type of meetings may occur daily, weekly, monthly, quarterly, or as necessary to
ensure that team members know the status of the project and what is expected of them? -
CORRECT ANSWER Progress meeting"
"208. What is the next step after the project plan is accepted and submittals are approved? -
CORRECT ANSWER Ordering materials"
"209. List the 3 basic locations for storing materials. - CORRECT ANSWER Work site, company -
controlled location, distributor from which the materials were purchased" "210. Study page 1-70, 1-71, 1-72 = know the difference between the kickoff meeting, the prime contractor and subcontractor coordination meetings, and the weekly progress meetings. Know who is responsible for holding them, who is in attendance, and what happens during the meeting
- CORRECT ANSWER "
"211. Study page 2-11 and 2-12. Know the pros and cons of each storage location and type -
CORRECT ANSWER "
"212. How frequently is the cabling installation schedule updated? - CORRECT ANSWER Daily"
"213. When does the closeout phase of a project begin? - CORRECT ANSWER At the end of the
testing and commissioning phase of a project"
"214. When does the closeout phase of a project end? - CORRECT ANSWER When there is a
final acceptance of a project."
"215. List 4 PM considerations to complete prior to conducting OSP surveys. - CORRECT
ANSWER Obtain all available documentation, obtain work safety requirements, obtain
applicable pole attachment agreement, contact one-call system center"
"228. What type of drawings are an overheard view showing dimensional relationships on each
individual floor of telecommunication spaces, work area outlets, and primary pathways? -
CORRECT ANSWER floor plans"
"229. List the four areas depicted by AV system diagrams - CORRECT ANSWER audio flow,
video flow, remote control system connection, simplified line drawings"
"230. What does NCS represent? - CORRECT ANSWER The National Computer-Aided Design
Standard"
"231. What are the four major organizations involved in the development of NCS? - CORRECT
ANSWER AIA, Construction Specifications Institute, The National Institute of Building Sciences,
Tri-Service" "232. The US NCS includes the US National CAD committee report, the amendments, introduction
and appendixes (NIBS), and which additional three components? - CORRECT ANSWER UDS
Modules, AIA CAD Layer, Plotting Guidelines" "233. True or False: Adoption of the NCS by the building design and construction industry is
voluntary. - CORRECT ANSWER true"
"234. List the eight modules of the UDS. - CORRECT ANSWER drawing set, sheet, schedules,
drafting conventions, terms and abbreviations, symbols, notations, code conventions" "235. What allows building construction data to be organized and managed through the use of
standard CAD layer and file designations? - CORRECT ANSWER The AIA CAD Layer Guidelines"
"236. List the four areas of the AIA CAD Layer Guidelines. - CORRECT ANSWER Introduction,
Layer name format, Layer lists, Commentary on the NCS and International Org"
"237. What are the four defined layer name data fields? - CORRECT ANSWER discipline
designator, major group, two minor groups, status" "238. The discipline designator and major group fields are _____________________. The minor group and status fields are ___________________. Each data field is separated from adjacent
fields by a ___________. - CORRECT ANSWER mandatory, optional, dash"
"239. Which NCS Symbol Type refers the reader to information in another area of the set of
drawings? - CORRECT ANSWER Reference"
"240. Which NCS Symbol Type indicates continuous objects and are either single or double? -
CORRECT ANSWER Line"
"241. Which NCS Symbol Type indicates individual objects and generally are used in mechanical
and electrical drawings? - CORRECT ANSWER Identity"
"242. Which NCS Symbol Type often symbolizes the object or work result without necessarily
resembling the object? - CORRECT ANSWER Template"
"243. Which NCS Symbol Type resembles the actual objects being symbolized? - CORRECT
ANSWER Template"
"244. Which NCS Symbol Type graphically indicates certain materials and are used to help the
reader differentiate one material from another? - CORRECT ANSWER Material"
"245. Which NCS Symbol Type graphically indicates words and may be used in notations on
drawings? - CORRECT ANSWER Text"
"246. Which of the NCS Symbols is scale dependent? - CORRECT ANSWER Material"
"247. The _____________ and ______________ guidelines standardize how the text on each page in a specification is presented and organize the information in each section into three parts
which are ________, __________, and ___________. - CORRECT ANSWER SectionFormat,
PageFormat, general - products - execution" "248. _____________________ is a list of numbers and titles compiled to organized the activities
and requirements of a construction project. - CORRECT ANSWER Master Format"
"249. What facilitates communication among architects, specifiers, contractors, and suppliers? -
CORRECT ANSWER Master Format"
"250. MasterFormat uses a ___-digit format to represent three levels of hierarchy. - CORRECT
ANSWER 6"
