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INTRODUCTION
The delivery of effective, efficient and prompt service has always been a concern of Governments. The common man is entitled to hassle-free public services and redressal of his grievances, however due to bureaucratic apathy and delays, they have to face many problems and pay bribe to avail the needed services. The Right to Services Act represents the particular state towards standard, quality and time frame of service delivery, grievance redressal mechanism, transparency and accountability. It is a key administrative reform initiative, built on the idea of the Citizen Charter - while Citizen Charters define the quality of public services, the Act takes it a step further by making a citizen’s right to public service within the stipulated time legally binding, failing which the concerned officials can be penalized. The Right to Public Service derives its moral and ethical basis from the Gandhian philosophy. In this connection Mahatma Gandhi’s famous statement (In a speech in South Africa in 1890) “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work; he is the purpose of it. He is not an outsider of our business; he is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so” is worth emulating by governments.” Right to Public Services Legislation in India comprises statutory laws which guarantee time- bound delivery of various public services rendered to citizens and provides mechanism for punishing the errant public servant if they are deficient in providing the stipulated services. Hence, The Right to Service legislation insures delivery of time bound services to the public. If the concerned officer fails to provide the service in time, he will have to pay a fine. Thus, it is aimed to reduce corruption among the government officials and to increase transparency and public accountability. Various states have enacted the legislation on Right to Service Act such as Madhya Pradesh, Bihar, Delhi, Punjab, Rajasthan, Himachal Pradesh, Kerala, Uttarakhand, Haryana, Uttar Pradesh, Jharkhand, Karnataka, Chhattisgarh, J&K, Odisha, Assam, Gujarat, West Bengal, Goa and Maharashtra. The common framework of the legislations in various states includes, granting of “right to public services”, which are to be provided to the public by the designated official within the stipulated time frame. Some of the common public services which are to be provided within the fixed time frame as a right under the Acts, includes issuing caste, birth, marriage and domicile certificates, electric connections, voter’s card, ration cards, copies of land records , etc. The Maharashtra Right to
Public Service Act, 2015 is also one of the revolutionary Act. It provides that the citizens shall be delivered services by the State Government in a transparent, efficient and time bound manner. The state of Maharashtra has a separate nodal commission or department for the supervision and monitoring of the implementation of the Right to Services Act, 2015. Apart from Maharashtra. In order to ensure effective implementation of this Act, the Maharashtra State Commission for Right to Service has been established. This commission is headed by the State Chief Commissioner for Right to Service Shri. Swadheen Kshatriya, who was formerly the Chief Secretary of Maharashtra State.
RATIONALE
In the neo-liberal era of post globalization, all the developing nations have a dubious distinction of emerging at the top ranks when it is concerned about the corruption. From birth to death, politics to sports, media to movies, education to career, jobs to start-ups, even for marriages one cannot marry other without the bribe called dowry. Corruption is everywhere, wherever the money plays the key role corruption holds the upper hand. The bureaucracy's real power is the power to obstruct. This brute power to wreak havoc in lives of citizens is the one of the root causes of corruption in India. The international corruption watchdog released its closely watched Corruption Perception Index (CPI), which ranks 180 countries based upon institutional perceptions of public sector corruption on a scale of 0-100. A score of zero indicates a "highly corrupt" nation while 100 indicates a "very clean" one. The CPI has emerged as one of the leading barometers of public sector corruption in the world. In India, some people say that police are corrupt, some say lawyers are corrupt, some says politicians are corrupt, some says judiciary is corrupt, some say government employees are corrupt. All these people are Indians so there is no doubt every field is corrupt because of public of India. Who let them do this, we the people let them do this. If we want corruption free India, then we have to change the mindset of our people. Every problem we all facing in our India is because of people of India that's why there is nothing wrong with India but everything the wrong with the people of India. The Privy Council judgement in Rookes v. Barnard , Lord Devlin in his opinion has held that
- “Exemplary damages can be awarded for oppressive, arbitrary and unconstitutional action by the servants of the government”
FIELD OBSERVATION
On 03.04.2019 as a part of our Student Attachment Program at State Human Rights Commission, a visit was made to the commission established under Right to Services Act, 2015 to meet Mr. Swadheen Kshtiya (Former Chief Secretary of Maharshtra Government) presently the chairperson of the commission. The intent behind the visit was to know about the working of the commission and the extent to which the Act has been implemented in the state till now and how the RTS, 2015 ensures that the public services are effectively rendered to the citizens. Below is the information collected in summarized form; MAHARASHTRA STATE RIGHT TO SERVICE COMMISSION: We visited the commission at 11:30 AM, where we had already the appointment to meet the chairperson of the commission in furtherance of procuring the first hand information relating to the implementation of newly enacted right to services Act, 2015. The chairperson, very humbly interacted with us and also offered tea as well then we started the formal discussion on the Act, where he started with the introduction of the Act, mentioning the keywords of the
preamble of the Act i.e., the Act is an instrument to provide for delivery of transparent,
efficient and timely public services to the eligible persons in the State of Maharashtra
followed by the major key features of the Act namely,
1. that the Act only includes those public services which are provided by the
State government and not by the Central government.
2. However, the Act does not cover all the services which are notified by the
government.
The chairperson, explaining the second key feature mentioned that there are 498 services which has been notified by the State Government but only 392 services has been provided at online portal of the Maharashtra government, known as ‘Aaple Sarkar Portal’. Further the chairperson explained that the RTS Act, provides the services in transparent manner, which demystify the procedure and gives the opportunity to the applicant to know the whole procedure and get the services in a time bound frame which may include the rejection of the services or getting the services which the person had asked for. If the services which was asked by any person is being rejected by the public officer, it should consist the
reasons, justifiable and non-arbitrary for the rejection of such service. If the person is satisfying with the rejection of the application, he/she can appeal to the appellate authority, where the Act provides that the very first appeal shall be disposed of within 30 days, the second appeal within 45 days and the third and final appeal shall be disposed of within 90 days of the date on which appeal was made. He also explained that the very first appellate authority is the designated officer of the department, the second appellate authority is Sub- Divisional Collector/Magistrate or Deputy Collector/Magistrate and third and final authority is the commission. He explained that the in this era of advanced technology, the Commission has a new initiative where, all persons can find all kinds of notified public services (392) on the website of ‘aaple Sarkar portal’, for which the commission has a joint venture of an ‘RTS Application’ and ‘Mahaonlineporatal’. He also mentioned that only three states have nodal department for the checking the implementation of Right to Service Act in its own state namely, Maharashtra, Punjab and Uttrakhand. During the whole discussion, he explained all the important features of the Act, including the most important part of the section of the Act, which provides for the penal sanction on the officers who fails to render services to the people in Maharashtra. At the last moment, the chairperson suggested us to visit one of the ‘sewa kendras’ which helps the people in Maharashtra to avail such notified services. SETU( SOCIETY PROMOTION OF EXCELLENCE AND TRANSPARENCY IN PUBLIC ADMINISTRATION SUVIDHA KENDRA As per the instruction of chairperson of the Commission of RTS, we visited one of the sewa kendras to check the manner in which it works and helps the common people. When we visited the Kendra, there was a board hanging outside the Kendra explaining the availability of all the notified services which kendras provides with one more board which included all the fees prescribed by the government for availing the services. The rate for all the services was same i.e., 33 rupees 60 paise. The head of the Kendra explained the bifurcation of the rate charged by the government as follows: SETU: 10 Rs DCO(District Collector Office): 05 Rs State Government: 01 Rs Online Services: 04 Rs
MAIN CHARACTERISTICS OF MAHARASHTRA RIGHT TO SERVICE
ACT, 2015
DEPARTMENTS AND SERVICES
The list of the departments and services that are to be covered under this act will be provided through notification which will be updated from time to time. The current list of services includes water connections, issuing ration cards, death certificates, electricity connections, driving licenses, attestations, mark sheets, etc. The services covered depends on several factors such as demand from the citizens, the willingness of the departments or even their current efficiency. The department covered under this act include Revenue Department, Human Resource Development, Transport Department, Police, Labour Department and Administration Department. One of the most striking feature is that for the smooth and efficient handling of records every eligible person having applied for any public services is provided with unique application number by the concerned Public Authority so that he can monitor status of his application online, where such system is in operation. Furtherevery Public Authority is duty bound to update the status of all applications regarding public services online, where such system is in operation. TIME PERIOD Time period assigned for providing services depends on state to state. Different stipulated time period depends on several factors such as the volume of application and departmental complexity in that state etc. For measuring the time period, criteria decided is, the time taken for submitting an application to designated officer or to any authorized or responsible officer to the time taken for providing the applicant with an acknowledgment receipt. Like in Rajasthan under Janani Shishu Suraksha Yojana (JSSY), the birth certificate is made immediately after the woman gave delivery but in the case of Punjab, it took around 7 days for granting a birth certificate. USE OF INFORMATION TECHNOLOGY FOR DELIVERY OF PUBLIC SERVICES The Government encourages and aspire all the Public Authorities to utilise Information Technology to deliver their respective public services within the stipulated time limit. In
furtherance of this a mobile app named RTS and web portal named Aple Sarkar has been created to deliver public services to the citizens. Almost 6 crore applications has been filed through the web portal with an outstanding disposal rate of 99%. NODAL DEPARTMENTS The nodal department made under authority of government has the main role in assisting the government in providing efficient services to the public and decreasing the burden of the department. These nodal departments differed as per specific state and are decided as per the number of applications and demand of services from such departments in that state. Some of them include Administrative Reforms Department, General Administration Department, Department of Home, Department of Revenue or Department of Information Technology. APPEALS Every state has its own rules to appeal on bad services, unreasonable ground or non-complied services are provided by the department. For instance, in the State of Bihar, Uttar Pradesh and Madhya Pradesh two-tier appeal system is in practice, that means if the application is rejected by designated officer, the applicant can file an appeal with First Appellant Officer (FAO) within 30 days from rejection or if prescribed limit expires. If the application is rejected by the FAO, the applicant can appeal for the second time with the Second Appellant Authority (SAT) within 60 days of rejection. In the case of Punjab, Haryana and Uttrakhand there is a three appeal system where a final appeal is made to the special commission set up by the state whose decision will be considered final. On the other hand, FAO or designated officer can also file the revision to the nominated officer as provided in the legislation. Initial Application: Application received by Designated Officers (DO) and DO are provided with two options either to accept the application and provide service or to reject the application and intimidate reason for same in the prescribed time limit. First appeal: Citizens must contact the First Appellant Officers (FAO) within 30 days from the day of rejection intimidation to file the first appeal. The FAO may confirm the DO's rejection or order to extend the service.
does not mean that monetary penalizing against bureaucrats is ineffective, but it is also not a surety, that it will be a successful delivery system. The success of this act depends not only on penalty provisions, but it also involves political and administrative accountability. Broadly speaking, reforms are needed to improve structures of department, control and re-sourcing. Political reformation should be made so that local politician gets power to hold local officials accountable. Penal provision will restrict the officials from doing their duty of providing service. We need reforms that direct institution and officials to provide public service in a responsible manner, not in fear. The check holding is implemented where the relation of right and duty could breathe. Under Section 4 of the act there is a provision for services whereby the designated officer shall provide service to the applicant within a given time. And Section 5 enlists the procedure for obtaining services which is the person entitled to obtain the service can make an application to the Designated officer and the officer within a given time period either accept or reject the application giving reasons for the same. In case the application gets rejected then the person entitled to the service can move to the first appellate authority within 30 days of previous rejection as according to Section 7 of the act. The designated officer can direct the concerned officer to appear before it and there after giving the opportunity of being heard can pass an order. If the entitled person for the service is still not satisfied, he can move to the second appellate authority within 30 days of the order of the first authority. And a similar pattern of the first appellate authority would be followed.The appellate authorities have the same powers as that of the civil court while trying a suit under the Code of Civil Procedure, 1908. Services Available as of now are 492 in number though only 392 services are being provided online. Some of the services provided by the government are as follows^2 : I. Birth Certificate II. Death Certificate III. Marriage Certificate IV. Domicile Certificate V. Non Cream layer Certificate (^2) See Annexure I
VI. Income Certificate VII. Senior Citizen Certificate VIII. जजजजज, Shobhyaatra, Sabha permission IX. Demand for new ration card – addition, deletion, duplication Ration card. X. Hotel License & Eating House License XI. NOC for petrol pump, gas agency & hotel. XII. Registration of trust as per Bombay public trust act XIII. Registration of Partnership Firms XIV. Building Completion Certificate (BCC) / Occupancy certificate XV. Application for New connection BEST XVI. Complaint for Faulty Meter XVII. copies of land records, etc. XVIII. Amusement Park & Water Park Major Challenges: Process simplification. Collectors of all districts have been appointed the controlling officer and and implementing. Citizen awareness campaigns Need for Awareness campaign with the help of NGOs and Peoples Representatives. Skilled officers More seva kedras E-education (computer education)
- जजजज-जजजजज^ जजजजजजजज^ जजजजजज ससस (ससससस ससससससस ससससस) ससससस ( 14 सससस ) (जजजजजजजज जजज.जजजजजज-1017 / जजज.जजज. 229 /जजजजज-2, 24 जजजजजजजजज, 2017.) 1. जजजजजजजजज^ जज^ जजजजजजज^ जजजज^ जजजजजजजजजज^ जजजजजज^ जजजजजज 2. जजजजजजजजज^ जज^ जजजजजज^ जजजज^ जजजजजजजजजज^ (जजजज^ जजजजजज^ जजज,^ जजजजज^ जजजज जजज जजजजजज जजजजजजजज जजज, .........जजजजज जजजज-4 जजजजजजजजजज जजजजज जजजज.) 3. जजजजजजजजज^ जज^ जजजजजज^ जजजज^ जजजजजजजजजज^ (जजजजज^ जजजजजज^ जजजज^ जजजज^1953 जजजजजजज जजजजजजजजज जजजजज जजजजज जजजज-4 जजजज जजजजजजजजजज जजजजजजजजजज जजजजज जजजज.) 4. जजजजज^ जजजजजज^ जजजज^ जजजज^1953 जजजजजजज^ जजजजजज^ जजजज^ जजजजज^ जजजजजजजज^ जजज जजजजजज जजजज जजजजज जजजजज ज जजजजजज जजजजजजजज जजज जजजज जजजजजज जजजजजजजजजज जजजजजजज जजज जजजजजजजजज जजजजज जजजजज जजजज-1 जजजजजजजजजज जजजजज जजजज. 5. जजजजज^ जजजजजज^ जजजज^ जजजज^1953 जजजजजजज^ जजजज,^ जजजज^ जजजजज^ जजजजजजजज जजजजज जजजजज जजजजजज जजजजजजजजजज जजजजज जजजजज जजजजजजजजजजज- जजजजजजजजजज जजजजज जजजज. 6. जजजजज^ जजजजजज^ जजजज^ जजजज^1953 जजजजजजज^ जजजजजज^ जजजजजजजज^ जजज,^ जजजजजज जजजजजजज ज जजजजजजजजज जजजज जजजजजजजज जजज जजजजजजज जजजजज जजजजजजजजजज जजजजजज जजजजजजजजजज जजजजज जजजजज जजजज-3 जजजजजजजजजज जजजजज जजजज. 7. जजजजज^ जजजजजज^ जजजज^ जजजज^1953 जजजजजजज^ जजजजजज^ जजजजजजजज^ जजज,^ जजजजजज जजजजजजज जजजजज जजजजजजजजजज जजजजजज जजजजजजजजजज जजजजज जजजजज जजजज- जजजजजजजजजज जजजजज जजजज. 8. जजजजज^ जजजजजज^ जजजज^ जजजज^1953 जजजजजजज^ जजजज^ जजजजज^ जजजज^ जजजज जजजजजजजजज जजजजजज जजजजजजजजजज जजजजजज जजजजजजजजजज जजजजज जजजजज जजजज/जजजज-2 जजजजजजजजजज जजजजज जजजज. 9. जजजजज^ जजजजजज^ जजज^ जजजजजजजजजज^ जजजज, 1952^ जजजजजजज^ जजजजज^ जजजज^ जजजजज जजजज जजजज जजजजजजजज जजजजज जजजज जजज जजजजजज जजजजजजजज जजजजज / जजजजजजज / जजजज जजजज जजजजजजजजजज जजजजजज जजजजजजजजजज जजजजज जजजजज-ज जजजजजजजजजज जजजजज जजजज. 10. जजजजज^ जजजजजज^ जजज^ जजजजजजजजजज^ जजजज,^1952 जजजजजजज^ जजजज^ जजजजजज जजजजजजजजजज जजजजज जजजजज-ज 2 जजजजजजजजजज जजजजज जजजज. 11. जजजजज^ जजजजजज^ जजजज^ जजजज^1953 जजजजजजज^ जजजजजज^ जजजजजज^ जजजजजज जजजजजजजजजज जजजजज जजजजज जजजजजजजजजजज-2 जजजजजजजजजज जजजजज जजजज.
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- जजजजज^ जजजजजज^ जजजज^ जजजज^1953 जजजजजजज^ जजजजजजजजजज^ जजजजजजज^ जजजजजज जजजज जजजजज, जजजजजज, जजजजजज जजज जजजजजजजजजजज जज जजजजजज जजजजज जजजजज जजजजजज जजजजजज जजजजज जजजज.
- जजजजज^ जजजजजज^ जजजज^ जजजज^1953 जजजजजजज^ जजजजजजजजजज^ जजजजजजज^ जजजजजज जजजज जजज जजजज जजजज जजजजज, जजजजजज, जजजजजज जजज जजजजजजजजजजज जजजजजजज जजजज जजजजज जजजजज जजजज-जजजजजज जजजजजजजजजज जजजजजज जजजजज जजजज. सससससस (14 सससस ) (जजजजजजजज जजज. जजजजजज 2015 / जजज. जजज. 31 / जजज. 4, जजजजजज 27 जजजज, 2015) 1 जजजजज^ जजजजजजजजजज^ जजजज^ जजजज
2 जजजजज^ जजजजजजजजजज^ जजजज^ जजजज 3 जजजजजजजजजज^ जजजजजजजज^ जजजज 4 जजजजजज^ जजजजजजजजजज^ जजजज^ जजजज 5 जजजजजज^ जजजज^ जजजजजज^ जजजजजजजजजज^ जजजज^ जजजज 6 जजजजजजजजज^ जजजजजज^ जजजजजजजजजज^ जजजज^ जजजज 7 जजजज^ जजजज^ जजजजजज^ जजजज^ जजज^ जजजजजज^ जजजजजजजजजज^ जजजज^ जजजज 8 जजजजजजजजजज^ जजजजजजजजजजजज^ जजजज^ जजजज 9 जजजज^ जजजजजजजजज^ जजजजजजजजजज^ जजजजजजजजजज^ जजजजजजजजजजजज^ जजजज^ जजजज 10 जजजज^ जजजजजजजजजजजजजज^ जज-जजजज^ जजजजजजजजजज^ जजजज^ जजजज 11 जजजज^ जजजजज^ जजजजजजजजजजज^ जज-जजजज^ जजजजजजजजजज^ जजजज^ जजजज 12 जजजज^ जजजजज/जजजज^ जजजज^ जजजज^ जजजज^ जजजज 13 जजज^ जजजजजजजजज^ जजजजजजज^ जजजजजजजज^ जजजजजज^ जजजजजजज^ जजजज^ जजजज 14 जजजज^ जजजजज^ /जजजज^ जजजज^ जजजज^ जजजज ससससस स सस ससससस (ससससस) (20 सससस ) (जजजज जजज. जजजजजजज 2015 / जजज. जजज. 82 / ज- 8, जजजजजज 7 जजजज, 2015.)
- जज,जजजजजजजजजजजज^ जजज^ जजजजजज^ जजजजजजजजजज^ *****
- जजजजजज^ जजजजजजजजजज
- जजजजजजज^ जजजजजजजजजज^ *****
- जजज^ जजजजजजजजजज^ जजजजजजजजजज
- जजजजजजजजज^ जजजजजज^ जजजजजजजजजज^ ******
- जजजजजजज^ जजजजजज^ जजजजजजजजजज^ ******
- जजजजजज^ जजजजज^ *****
- जजजजजजजजजज^ जजजजजजजजज^ जजजजजज^ ******
- जजजजजज^ जजजजजजजजज^ जजजजजजजज^ जजजज^ *****
- जजजजजज-जजजज^ जजजजज^ *****
- जजजजजजज^ जजजजजजज^ जजजजजजजज^ जजजजज^ ******
- जजजजजज^ जजजजजजजज^ जजजजज^ ******
- जजजजज/जजजजजज^ जजजजजजजजज^ जजजज^ जजजजजजजज^ जजजजजजजजजज^ ******
- जजजजजजजजजजजजज^ जजजजजजजजजज^ जजजज^ ******
- जजजजजजजजजजज^ जजजजजजजजजज^ जजजज^ जजजजज^ जजजजजज^1966 जजजज^ जजज^ 44 (ज)^ जजजज जजजजजजजजजजज जजजजजज जजजजजजजज जजजज जजजज जजजज जजजज जजजजजज, जजजजजजजजज जजजजजज जजजजजज जजजजजज जजजजजजज जजजजजज जजजज जजजज.
- जजजजजजजज^ जजजजजजजजजजज^ जजजज^ जजजजजजजजज^ जजजजजजज^ (^ जजज^ जजजज^ जजजजजज)
- जजजजजजजज^ जजजजजजजजजजज^ जजजज^ जजजजजजजजजजजज^ जजजज^ जजजजजजजज^ जजजजज^ जजज जजजजजजज.
- जजजजजजजजजज^ जजजज^ जजजजज^ जजजजजज, 1966^ जजजज^ जजज^ 42-ज^ (1) (ज)^ जजजजजज
16 (b)^ जजजजजजजजजजजज^ जजजजज^ जजजजजज^ जजजजजजजज^ जजजजजजजजज^ जजजजजजजजज जजजजज जजज जजज, जजजजज जजज जजज जजजजजजजजजजज जजजजजजजजज जजज जजजज, जजज जजजजजजज जजजजजजजजजजजज जजजजज जजजजजजजजजज जजजजजजजजजज जजजजजजजज जज. जजजजजजज जजजजज. 17 जज^ जजजजजजजजजजजज^ जजजजज,^ जजजजज^ जजज^ जजज,^ जजजजजजजजज^ जजजजजज^ जजजज^ / जजजजजजज जजजजजजजजजज जजजजज जजजज जजजजजजजज जजजजज जजजजजजज जजजज जजजज. (a) जजजज जजजजजज जजज जजज जजजजजजजजजजज जजजजजजजजज जजज जजज जजजज, जजज जजजजजज जजजजज जजजजजजजजजजजजज जजजजज जजजज जजजजजजजजजज जजजजज जजजजजजज जजजजजजजज जजजज जजजज. 18 (b)^ जजजजजजजजज^ जजजजजजजजज^ जजज^ जजज^ जजजजजजज^ जजजजज^ जजजजजजजजजजजजजजजज जजज जजजजज जजजजजजजजज सससससस सस सससससससससस सससस ( सससस 12 सससस ) 1 जजजजजजजजजज^ जजजजजज^ जजजजज^ जजजजजजजजजजज^ जजज^ 4 (2) (^ ज^ )^ जजजज^ जजजजजजजजजजज जजजजजज जजजजजजज जजजजजजज (Multi System Operator) जजजजजजज जजजज जजजजजजज (Local Cable Operator) जजजजजजजजज जजजजजजजज जजजज जजजजजजजजजजजज जजजजजजजजज जजजजजजजजजजज जजजजजजज जजजजजज जजजजजजजजजजज ज जजजजजजजजजजज जजजजजजजजजज जजजजजजजजज जजजजजजज जजजजजजज जजज जजजजजज जजजजजजजज जजजजज जजजजजजजज जजजजज जजजजजजजज जजजजजजज जजजज. 2 जजजजजजजजजज^ जजजजजज^ जजजजज^ जजजजजजजजजजज^ जजज^ 4 (2) (^ ज^ )^ जजजज^ जजजजजजजजजजज जजजज जजजज जजजजजजज जजजजजजज जजजजजज जजजजजजजजजजजजजज जजजजजजज जजजजजजजजजजजजज जजजजजजजज जजजज जजजजजजजजजजजज जजजजजजजजज जजजजजजजजजजज जजजजजजज जजजजजज जजजजजजजजजजज ज जजजजजजजजजजज जजजजजजजजजज जजजजजजजजज जजजजजजज जजजजजजज जजज जजजजजज जजजजजजजज जजजजज जजजजजजजज जजजजज जजजजजजजज जजजजजजज जजजज. 3 जज^ जजजज^ जजजजजजजजजज^ (Single Screen Theatre) 4 जजजजजज^ /जजजजजजज^ जजजजजजजजजज^ (Multiplex Theatre / Multiscreen Cinema) 5 जजजजजजजज^ जजजजजजजजजज^ (Multi Dimensional Cinema 3D/ 4D/ 5D) 6 जजजजजजज^ जजजजजज^ (Video Games) 7 जजज^ जजज^ /^ जजज^ जजजजजज^ (Pool Game / Pool Parlor) 8 जजजजजज^ जजज^ (Bowling alley) 9 जजजजजजजजजजज^ (Orchestra) 10 जज-जजजजजजजज^ (Go-Carting) 11 जजजजजजजज^ (Water Park) 12 जजजजजजज^ जजजजजज^ (Amusement Park) ससससस स सस ससससस (सससससस स सससससससस ससससस) ( 14 सससस ) (जज.जज.जजज. जजजज - 2015 / 447 / जजज. जजज. 173 / ज-1, 14 जजजज, 2015) 1 जजजज^ जजजजजज^ जजजज 2 जजजजजजजजज^ जजजजजज^ जजजजजजजज^ जजजजज^ जजजज. 3 जजजजजजज^ जजजजजजजज^ जजजजज^ जजजज. 4 जजज^ जजजजजज^ जजजज^ ***** 5 जजजजज^ जज^ जजजजजजजज^ जजजज^ जजजज^ जजजज.
6 जजजजजजजज^ जजजजज^ जजजजजजजज^ जजजजजजजजजजज^ जजजजजजजजज^ जजजजज^ जजजज^ **** 7 जजजज^ जजजजजज^ जजजजजजजज^ जजजजजज^ जजजज 8 जजजजज^ जजजजजजजजजजजजजजजजजज^ जजजजजजजजजज^ जजजज^ जजजज 9 जज^ जजजजजजजजजजजज^ जजजजजजजजजज^ जजजजज^ जजजजजजजज^ जजजजजजज/जजजज जजजजजजजजज जजजजजज जजजजजजजज जजजजज जजजज 10 जजजज^ जजजजजज^ ज^ जजजजजजजज^ जजजजजजजजजजजजज,ज-जजजजजज^ जजजजजजजज^ जजजजजजजज जजजजजज जज जज जजजजजज **** 11 जजजजजजजजजजजजज^ जजजजजज^ जजजजज^ जजज^ जजजज,जजज^ जजजज^ ज^ जजजजज 12 जजजजज^ जजजजज^ जजजजज,1954^ जजजजजज^ जजजजज^ जजजजजज^ जजजज 13 जजजजज^ जजजजजजजजजजजजजजज^ जजजजजजजज^ जजजज^ जजजज 14 जजज^ जजजजजजजज^ जजजजजज^ जजजजजजजज^ जजजजजजजज^ जजजजज^ जजजजज, 1954^ जजजजजजज जजजजज जजजज ससससस स सस ससससस ( ससस ) ( 10 सससस ) (जजजजजजजज जजज. जजजजजज - 02 / 15 / जजज. जजज. 85 / ज-4, जजजजजज 20 जजजज, 2015) 1 जजजजजजजजज^ जजजजजजजजजज/जजजजजजज^ जजजजज^ जजजजजज^ जजजज^ ***** 2 जजजजज^ जजजजजजजजजजज^ जजजज^ जजजज^ जजजजजजजजजज^ जजजजजज^ जजजज^ ****** 3 जजजजजजजजजजजजजजजजज^ जजजजजजजजजजज^ जजजजजजजज^ जजज^ जजजजजजजजज जजजजजजजजजजज जजजजज जजजज ***** 4 जजजजजजजजजजजजजजजजज^ जजजजजजजजजजज^ जजजजजजज^ जजजज^ जजजजज^ जजज^ जजजजजजज जजजजजज जजजजजज जजजजज जजजज ***** 5 जजजजजजज^ जजजजजजजजज^ जजजजजज^ जजजजजजज^ जजजजजजजजजजजजजज^ जजजजजजज(^ जजजजज जजजज) ****** 6 जजजजजजज^ जजजजजजजजज^ जजजजजज^ जजजजजजज^ जजजजजजजजजजजजजज जजजजजजज(जजजजजजजजज जजजज जजजजजजजजजजज) ***** 7 जजजजजजजजजजजजजजजजजज^ जजजजजजजज^ जजजजजजजज^ जजज^ जजजजजजजजजजजज जजजजजजजजजजज जजजजज जजजज ***** 8 जजजजजजजजजज^ जजजजजजजजजज^ जजजजज^ जजजजजजजज^ जजजजजज^ जजजजजजजजजजजजज जजजजजजज जजजजजज जजजजजज ***** 9 जजजजजजजजजज^ जजजजजजजज^ (जजजजजजज)^ जजजजजजज^1964 जजजजज^ जजजजजजज जजजजजजजजजजज जजजज जजजजजजजजजजजज जजजजज जजजजजजज जजजजज जजजजजजजज जजजजजजजजज जजजजजजजजजजजजजजज जजजजजजजजज जजजजजजजजजजजजज जजजजजजज जजजजजजजजजज जजजजजजज जजजजजज जजजजजज. ****** 10 जजजजजजजजजज^ जजजजजजजज^ (जजजजजजज)^ जजजजजजज^1964 जजजजज^ जजजजजजज जजजजजजजजजजज जजजज जजजजजजजजजजजज जजजजज जजजजजजज जजजजज जजजज जजजजजजज जजजजजजजजज जजजजजजजजजजजजज जजजजजजज जजजजजजजजजज जजजजजजज जजजजजज जजजजजज. ****** 11 जजजजजजजजजज^ जज^ जजजज^2014 जजजज^ जजजजजजज^ जजजजजजज^ जजजजज^ जजजजजजजजजज जजजजजज जजजजजज जजजज जजजज. सससस स सससस ससससस /सससस ससससस-सससस सससससस (जजजजजज, जजजज जजजजज जजजजजजजज जजज. जजज / 2015 / जजज. जजज. 146 / जजजजजज /1, जजजजजज 10 जजजज, 2015) 1 जजजज^ ज^ जजजज^ जजजजज^ जजजजजज 2 जजजजज^ जजजजजजज^ जजजज^ जजजजजजजजजजज^ जजजजजजजजज^ जजजजजजजजजज^ जजजज. 3 जजजजजजज^ जजजजजजजज^ जजजज^ जजजजज^ जजजजजजजजजजजज^ जजजजजजजजजज^ जजजज.
6 जजजजजज^ जजजजजज^ ज^ जजजजज^ जजजज 7 जजजज^ जजजजजज(जजजज^ ज^ जजजजजजजज) 8 जजजज^ ज^ जजजजजजजज^ जजजजजजज^ जजजज^ जजजज 9 जजजजजजजजजज^ जजजजजजज^ जजजजजजज^ जजजजजजजज^ जजजज^ जजजजज^ जजजजजज,जजजजजज जजजजज जज ज जजजजजजजजजजजजज जजजजजजजजजजज जजजजजजजजज जजजज 10 जजजजजज^ जजजजजजजज^ जजजज/जजजजजजजजजज^ जजजजजजजजजजजजजजजज^ जजजजजजजजज^ जजजज 11 जजजजजजज^ जजजजजजज^ जजजजजज^ जजजजजजजज^ जजजजजज 12 जजजजजजजज^ जजजजजजजजज^ जजजजजज^ जजजजजजजज^ जजजजजजजज^ जजजजजज 13 जजजजजजजजजजज^ जजजजजजजजजजजज^ जजजजजज^ जजजजज^ जजजजज 14 जजजजजजजजजजजजजज^ जजजजजजजज^ जजजजजज 15 जजजजजजजज^ जजजजजजजजज^ जजजजजज^ जजजजजजजज^ जजजजजज 16 जजजजजज^ जजजजजजजजजजज^ जज^ जजजजजजजजजज^ जजजज^ ज^ जजज^ जजज^ जजजजज सससससससस ससससस ( सससस 67 सससस ) सससससससस - 2 (सससस - 15) (जज.जज.जजज. जजजजज - 2015 / जजज.जजज. 189 / जजज-14, 23.06.2015) 1 जजजज^ जजजजजजजजजज^ जजजज 2 जजजजजज^ जजजजजजजजजज^ जजजज 3 जजजजज^ जजजजजज^ जजजजजजजजजज^ जजजज 4 जजजजजजजज^ जज^ जजजजज^ जजजज 5 जजजजजज^ जजजजजजजज^ जजजज^ जजजज 6 1)^ जजजजजजजजजजजज^ जजजजज^ जजजजजजजज^ जजजजजजजजज^ जजजज^ जजजजजजजजजज^ जजजज ज) जजजजज जजजजजजज जजजजजजजज जजजजजजजजज जजजज जजजजजजजजजज जजजज 7 जजज^ जजजजज^ जजजज 8 जजज^ जजजजज^ जजजज 9 जजजजजजज^ जजजजजज^ जजजज 10 जजजज^ जजजजजजजजजज 11 जजजजजज^ जजजजजजजजजज^ जजजज 12 जजजजजजज^ जजजज 13 जजजज:जजजज^ जजजजज^ जजजज 14 जजजजजजजज^ जज-जजजज^ जजजजज^ जजजज 15 जजजजजजजज^ जजजजज^ जज-जजजज^ जजजजज^ जजजज ससस ससससस ससससस, सससस सससससस ससस. ससससससस 2015 / ससस. ससस. 398 / ससस-20, सससससस 4.9. 1 जजजजजजज^ जज^ जजजजजज 2 जजज:जज^ जजजजजज
3 जजजजज^ जजजजज^ जजजज^ जजजज^ जजजज 4 जजजजजज^ जजजजज 5 जजजजजज^ जजजजजजजज^ जजजजज^ जजजज 6 जजजजजजजज^ जज^ जजजजज^ जजजज 7 जजजजजजज^ जजजजजजजज^ जजजज^ जजज^ जजजजज 8 जजजजजजजज^ जजजजजजजजज^ जजजज^ जजजजजजजजजज^ जजजज^ /^ जजज^ जजजजजजजज 9 जजजजजजजजजजजजजज 10 जजजजजज^ जजजजजजजज 11 जजजजजजजजजजजजज^ जजजजजजजज^ जजजजजज 12 जजजजजजजज^ जजजजज^ ज^ जजज:जजजजजज^ जज^ जजजजजज 13 जजजज^ जजजजजजज 14 जजजजज^ जजजजजज^ जजज^ जजजज. 15 जजजजजजज^ जजजजजजजजजज^ जजज^ जजजज. 16 जजजजजजजजज^ /^ जजजजजजजजजजज^ जजजजजजज^ जजजजज^ जजजज. 17 जजज:जजजजज^ जजजज. 18 जजजजजजजजजज^ जजज^ जजजज. 19 जजजज^ जजजज^ जजजज^ जजजज. 20 जजजजजज^ जजजजजज 21 जजजजजज^ जजजजजज^ जजजजजजजज^ जजजज. 22 जजजजजज^ जजजजजजजज^ जजजजज 23 जजजजजजजजज^ जजजज^ जजजजजज^ जजजज. 24 जजजजजजज^ जज^ जजजजज^ जजजजजज^ जजजज. 25 जजजजजजजज^ जजजज^ जजजजजज^ जजजजजज 26 जजजजजजजज^ जजजजजजजज^ जजजजजज 27 जजजजजजज^ /^ जजजजजजज^ /^ जजजज^ जजजजजजजज^ जज-जजजज^ जजजजजजजजजज 28 जजजजजजजजज^ जज-जजजज^ जजजजजजजजजज ससस ससससस - 1, सससस सससससससस ससस. सससससस 1815 / ससस. ससस. 188 / 15 / ससस-13, सससससस 10.07. 1 जजजजजजजजज^ जजजजजजजज,^ जजजजज^ जजजजजजजज^ जजज^ जजजजज^ जजजज. 2 जजजजजजजजज^ जजजजजजजज,^ जजजजज^ जजजजजजजज^ जजज^ जजजजज^ जजजज. 3 जजजजजजजजज^ जजजज^ जजजजजजजज^ /^ जजजजजजजज^ जजजजजजजज^ (Lay Out)^ जजजजज^ जजजजजजज जजजज. 4 जजजजजजजजज^ जजजजज^ जजजजजजजजजजज^ जजजजजजजजजज^ जजजजजजजजज^ जजजजजज^ ज^ जजज जजजज जजजजजजज, 1966 जजजज जजज-18 (ज) (iii) जजजजज-44 जजजजजज जजजजज जजजजज जजजजज / जजजजजजज जजजजजज जजजज.
