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PMP 2024 PRACTICE QUESTIONS EXAM & ANSWERS
"A project manager is appointed to design and develop a strategy for a government organization. The project manager recognizes that the project has a limited amount of detailed information to prepare project estimates. However, several other government organizations have already successfully adopted the same strategy.
In this scenario, which type of estimating method should the project manager select? -
CORRECT ANSWER Analogous estimation (sufficient historical data available to use analogous
estimation)" "Before a project evaluation meeting, a key stakeholder complains that the project does not deliver the expected business benefits. The project manager needs to prepare for the meeting to effectively address the complaint.
What should the project manager do first? - CORRECT ANSWER Review the project objectives
and success criteria." "A company has launched a new strategic project. The goal and scope of the project were loosely defined at the executive committee meeting, and the stakeholders have been appointed. The project manager needs to hold the kickoff meeting. However, most of the stakeholders are in different locations and some are on vacation.
What should the project manager do? - CORRECT ANSWER Arrange a virtual team kickoff
meeting with the stakeholders" "An urban hotel design project has an international, multidisciplinary, and cross-cultural team. The project manager is in the process of developing the first version of the project management plan.
What should the project manager do? - CORRECT ANSWER Incorporate cultural
considerations into the project management plan" "The project manager discovers that a stakeholder provides inaccurate status reports to the steering committee. Moreover, the stakeholder does not have accurate information on the project.
What should the project manager do first? - CORRECT ANSWER Schedule a meeting with the
stakeholder to discuss the inaccurate reporting and provide accurate information." "A project manager is reviewing the project status with the team and identifies that a vendor resource can be released earlier than planned. The project manager reviews the schedule,
confirms this change, and informs the vendor. The vendor argues that the resource must stay for a certain period of time.
What should the project manager do? - CORRECT ANSWER Consult the terms and conditions
in the vendor contract" "Project team A is launching a complex program in collaboration with project teams B, C, and D. What should be the priority for project team A's project manager during the early stages of the
project? - CORRECT ANSWER Ask project teams A, B, C, and D to identify critical
dependencies, risks, and major milestones" "A project manager for a new project is tasked with applying agile practices to improve team
performance. Which approach should the project manager take? - CORRECT ANSWER Ensure
team retrospectives are done regularly" "A project manager observed that a team member is becoming increasingly disengaged from an ongoing project. What should the project manager do to help ensure participation from this team
member? - CORRECT ANSWER Speak to the team member, understand the problem, and ask
the team member to work on corrective actions." "A project manager in a quickly growing hybrid organization is becoming increasingly frustrated at the rapid amount of change in daily operations. Several newer team members have already left the team or have been promoted to other roles in the organization.
What should the project manager do to ensure the project governance remains stable? -
CORRECT ANSWER Work with leadership to update the organizational process assets (OPAs)."
"A company used to deliver technical services to customers using external labor. When a new project manager arrived, the team hired specialized personnel to reduce costs by delivering an in- house service. Some of the stakeholders are frustrated that the resources are taking too much
time to deliver the service.What should the project manager do to address the concern? -
CORRECT ANSWER Increase stakeholders' understanding of the project approach"
"At the start of a project, the team chose to leverage an agile approach to deliver the project, using user stories to capture requirements. As part of the organization's control framework, the internal compliance department will request a copy of the approved requirements document.
What should be done to meet this compliance request? - CORRECT ANSWER A.Review the
project approach with compliance, ensuring they understand how it will meet the control objective."
What should the project manager do since all the necessary approvals for this project have been
received? - CORRECT ANSWER Confirm that the project is in compliance with all regulations
and keep abreast of all legal implications." "A company has started doing agile projects. The project sponsor is frustrated and does not understand the new requirements gathering process, which seems to be incomplete and moving too fast.
What should the project manager do? - CORRECT ANSWER Help the project sponsor
understand the different tools and techniques available and why this one was selected." "A project manager is managing an upgrade from an older system to a new version. Halfway through the upgrade, the older system failed to upgrade and could not be restored.
What should the project manager do to manage this situation? - CORRECT ANSWER Assess
the impacts of the failure and communicate them with relevant stakeholders" "Due to market changes, a company decided to speed up its product release schedule, moving from yearly cycles to quarterly cycles. The project manager views this as an excellent opportunity to use an agile life cycle, but upper management is not sold on the idea. What should the project manager do to increase the chances of success by using this approach?
CORRECT ANSWER Review the product backlog to identify some quick wins to present to
stakeholders" "A junior project manager approaches a senior project manager and asks for assistance in initiating the final closeout process for a project. Before offering guidance, the senior project
manager requires additional information.What should the senior project manager do first? -
CORRECT ANSWER "
"Due to budgetary constraints, the program manager has requested that project managers prioritize resources over schedule milestones. A project manager reviews the resource histogram
and finds that 80% of the project's resources will be used in the last month of the project. -
CORRECT ANSWER Suggest the program manager perform an integrated resource leveling
among the projects." "A company is developing a new product that needs to implement nonfunctional security requirements. The product owner is concerned about how the team can ensure the
implementation of these nonfunctional requirements. What should the project manager do? -
CORRECT ANSWER Include the security requirements in the definition of done (DoD)."
"During a steering committee meeting, a senior executive raised a concern that although the key cost parameters are reported to be on track, the project might not be delivering the work that was originally scheduled. What measurement should the project manager use to address this
concern? - CORRECT ANSWER Schedule Variance (SV)"
"During a project team meeting, team members have identified a list of risks that may occur during the project. The project sponsor would like to meet with the project manager to evaluate the importance of each risk. What type of analysis should the project manager perform in
preparation for a meeting with the sponsor? - CORRECT ANSWER Qualitative risk analysis
evaluates the importance of each risk in order to categorize and prioritize individual risks for further attention. Qualitative risk analysis is the consideration of a range of characteristics such as the probability of occurrence, degree of impact on the objectives, manageability, timing of possible impacts, relationships with other risks, and common causes or effects." "At project initiation, a quote for the required services was requested from a vendor, and the work was estimated at US$100,000. As the project progressed, requirements were updated following the company's procurement process, and a modified quote was received for more than US$250,000. The allocated contingency funds are not sufficient to cover the difference.
What should the project manager do? - CORRECT ANSWER Engage the steering committee
and escalate the issue." "A project manager is managing a construction project that is 40% through the execution phase. The project sponsor has asked the project manager to ensure that all key stakeholders are still committed to the project.
How should the project manager assess the stakeholders' current engagement levels? -
CORRECT ANSWER By reviewing the stakeholder engagement assessment matrix"
"A project manager receives an email shortly after the beginning of a sprint. It is from a key stakeholder who is unfamiliar with agile methodologies and has a serious complaint about the work that was just started. The stakeholder insists that one deliverable should be changed.
What should the project manager do? - CORRECT ANSWER Schedule a meeting with the
stakeholder and product owner to discuss the request." "A project manager is working on a project that has been ongoing for some time and is currently at the 70% completion mark. The development team has been diligently following the project management plan and scope defined in the project charter. During a product review meeting, a stakeholder complains that additional features should be included. These features were not initially part of the project scope but have now become a pressing concern for the stakeholder.
"A project manager has just finished a project charter and received approval from the project sponsor. The project manager then presented the project charter to the stakeholders and noticed a lack of participation from some of them during this meeting.
What should the project manager do? - CORRECT ANSWER Hold one-on-one meetings with
these stakeholders to ensure their understanding of key deliverables and their responsibilities." "A project to develop a new software program has been delivered. The software has been put into production, but members of the project team are continuously contacted by users asking how to use or report problems, even though the project received administrative closure.
What should the project manager have done to prevent this situation? - CORRECT ANSWER
Ensured the final product is transitioned to a different group or organization to take care of the software during its life cycle." "A company that has traditionally used predictive approaches has been experimenting with the use of agile in portions of a project. Because the company has been pleased with the results, the project sponsor now requests that the entire project be converted to agile.
What should the project manager do? - CORRECT ANSWER Submit a change request to the
change control board (CCB)" "A project manager is overseeing an agile project that has finalized scope and compliance requirements. During a regular project review, a stakeholder informs the project manager that proposed changes to the country's safety legislation could impact the project's scope.
What should the project manager do? - CORRECT ANSWER Analyze the impact of the
legislative changes on the project plan" "A key member of an agile team was replaced with a less experienced member. One of the stakeholders is concerned that the project will not be delivered on time because of the new team member.
What should the project manager do to ensure successful project delivery? - CORRECT
ANSWER Assess the impact of the replacement and make further resource adjustments where
necessary." "An agile project team member is working on a user story that is overdue. This delay is causing the team to miss sprint goals for a specific functionality. The reasons for this delay are unknown to the project manager.
What should be project manager do first? - CORRECT ANSWER Discuss the delay with the
team member."
"A project manager leads a project team on a project. This project's goal is to enhance a product's capability in the market. What should be the top consideration when defining the team's key
performance indicators (KPIs)? - CORRECT ANSWER Alignment with the customer's needs"
"A project manager is working on an agile project that is currently in its third iteration. During the ongoing iteration, the customer contacts the project manager requesting additional features. These additional features are considered important and can be accommodated without requiring significant additional resources. The customer requests immediate changes to the current iteration to incorporate the additional features.
How should the project manager respond? - CORRECT ANSWER Prioritize the additional
features for the start of the next iteration." "An agile project is midway through its ten iteration cycles. During the last iteration, the team had to work overtime to accomplish the goal. In the iteration retrospective, the team agreed that they took more time than planned because they did not have the required experience when they executed the assigned tasks for the first time.
What should the project manager do? - CORRECT ANSWER Ask the team to re-assess their
effort estimates in the iteration planning session." "In order to function optimally, a project team should have a project charter that states the vision or purpose of the project and a clear set of working agreements. To achieve this, which question
should the project charter answer? - CORRECT ANSWER A.Why is this project being done?"
"An agile project is in its first of ten iterations. After the iteration review, the team receives stakeholder feedback that the first deliverable is not aligned with the project objectives. What
should the project manager do? - CORRECT ANSWER Ask the product owner to review the
product backlog and its priorities." "An agile team created a risk register for a project. All initial risks were identified using stakeholder interviews, workshops, and information from the project charter. What should the project manager do to manage the risk register and the associated risks for the remaining project
duration? - CORRECT ANSWER Update the risk register and review risks with the team on a
regular basis." "An agile project team is building a website for a client. The client informs the product owner that their company has decided to release the website one month ahead of schedule, in order to take advantage of a business opportunity.
What should the project manager have the team do? - CORRECT ANSWER Meet as a group to
assess what is possible to complete by the new timelines."
"An organization is trying to adopt agile approaches to execute projects for their customers. During project planning, the product owner proposed that any release to the customer should be approved by the legal department before it is shipped. The development team is disappointed as
it may potentially delay releases and the delivery schedule. - CORRECT ANSWER Work with
the legal department and other applicable departments to review the processes that support the project delivery." "A company must launch a global product to respond to a competition threat. As part of an agile approach, the team chooses Region X as the baseline to test the first iteration. While the product meets standards and requirements in Region X, it does not comply with two of the other regions' standards.
What should the project manager do? - CORRECT ANSWER Ensure that the product meets the
standards and requirements in Region X and plan future iterations to address the noncompliance with the standards in the other regions" "A functional manager involved in a project complains about the latest quality metrics reports associated with all previous iterations. The team does not think this is a valid complaint. What
should the project manager do first? - CORRECT ANSWER Speak to the functional manager to
understand their specific concerns" "A team member is scheduled to visit an overseas client site next week. However, the project manager overheard the team member tell a project coordinator that their functional manager denied the team member's request for time off as compensation for the client visit. The project manager needs to ensure that the team member will visit the client site next week.
What should the project manager do? - CORRECT ANSWER Confirm with the team member
that the client visit can take place." "An entrepreneur has initiated a software development project. The project charter has been approved, and a project manager has been assigned to oversee the project's execution. During development, unforeseen political risks arise, causing an urgent need to expedite the project. The project's sponsor has requested a report on any anticipated delays.
Which tool should the project manager use to prepare the report on expected delays? -
CORRECT ANSWER Trend analysis"
"A vendor for a large and complex project has been performing more work than what was originally anticipated in the time and material contract. This type of contract caused the project to be behind schedule and over budget. The contract is about to expire.What should the project
manager do? - CORRECT ANSWER Shift to a master services agreement with appendices for
the additional work as required." "A team has recently adopted agile and is following a scrum model. There is a conflict between a lead developer and a quality assurance team member regarding their approaches, which is
impacting the sprint goals. What should the project manager do to resolve these conflicts? -
CORRECT ANSWER Help the team members collaborate and resolve their problem together"
"During the final stage of a project, one of the key stakeholders asks the project manager to brief the executive board about the return on investment (ROI) and any relevant new commercial value identified during project implementation.
What should the project manager do next? - CORRECT ANSWER Present the achieved
benefits." "In order to determine a new hybrid approach for a project, the project manager decides that an assessment of the organizational culture is needed. The project manager should consider a
balance between which two elements? - CORRECT ANSWER Flexibility and predictability"
"During an iteration, the team spent twice as much time as expected because one of the product backlog items was complex and could not be split into smaller items.
What should the project manager do? - CORRECT ANSWER Have the product owner
reprioritize the product backlog." "A project is nearing completion, and a stakeholder wants to know how the project outcomes will
impact the organization. What should the project manager review with the stakeholder? -
CORRECT ANSWER Benefits management plan"
"A project manager recently took over a project from a project manager who left the company. The new project manager is aware that the previous project manager had a very authoritarian style of management and made all the decisions regarding the project. The new project manager notices that a senior supervisor's morale is low.
What should the new project manager do? - CORRECT ANSWER Identify the cause of the
morale issue" "A conflict about how to proceed has developed between two team members prior to a release. The team needs to work together to complete the product release. What should the project
manager do first to defuse the situation? - CORRECT ANSWER Observe the team members'
managers of the regulations. What should the project managers do first? - CORRECT ANSWER
Review the possible impacts of the updated regulations on their projects." "In a multidisciplinary project, a project manager is delegating some project management
activities to several team members. What should the project manager do first? - CORRECT
ANSWER Develop a responsible, accountable, consult, and inform (RACI) chart"
"An organization using a predictive approach has decided to switch to an agile approach. The organization believes it will deliver more value to its customers and has decided that all projects will adopt the agile approach.
What should the project manager do to ensure benefits realization? - CORRECT ANSWER
Align the benefits management plan with the product backlog" "A project manager has been assigned to a multimillion-dollar project already in execution. During a project status meeting, one of the team members mentions that there are some delays because a senior executive is not responding to communications. What should the project
manager do? - CORRECT ANSWER C.Use networking to contact the senior executive to get a
response" "Early in a project, the project manager realizes that one of the key team members is not
prepared to perform the assigned task. How should the project manager address this issue? -
CORRECT ANSWER Review the training requirements with the team member."
"A project team member continues to change a colleague's deliverable during every sprint. The colleague has asked the project manager to intervene. What action should the project manager
take to address the concern? - CORRECT ANSWER Speak with the team member to determine
the reason for the changes." "A project is following a strategic plan that includes key milestones that have been aligned with stakeholders. As the work is being executed, new tasks arise along with important dependencies that prevent the work from progressing as planned. The team is unable to determine who should make decisions and take action on the new tasks and dependencies. What should the project
manager do? - CORRECT ANSWER A.Use a RACI chart to facilitate team task accountability"
"A project manager is managing an integrated project involving both hardware and software development, with a customer-approved Gantt chart and customer involvement expectations. The software development team proposes agile methodologies for development.
What should the project manager do? - CORRECT ANSWER Assess the best project
methodologies for continued business value."
"In a large organization, a project is experiencing communication difficulties. Team members and functional leaders are expressing that they are informed too late or not included in project discussions, or are simply unaware of important project delivery information. How should the
project manager address this situation? - CORRECT ANSWER Ensure adherence to the agreed
process as stated in the communications plan." "In a company that recently adopted hybrid practices, a project is struggling to perform as expected. Neither the project manager nor the team members have previous experience with this new approach to project management. The project manager wants to ensure the transition
to hybrid practices is producing the desired results. What should the project manager do? -
CORRECT ANSWER Arrange for basic hybrid training for team members and ensure the team
performs coordination meetings." "In an agile project initiation phase, a senior team member suggests using a new documentation
tool based on experience on a previous project. What should the project manager do first? -
CORRECT ANSWER Ask the team for feedback regarding the new documentation tool."
"A team is working on an innovation project using an incremental approach. After every status meeting, some key stakeholders complain that they have not been briefed to prepare for the meeting.
What should the project manager do to prevent this from occurring again? - CORRECT
ANSWER Determine the meeting agenda with the key stakeholders, and share it in advance."
"The project manager of a new hybrid project is trying to put together the project team. The best candidates for team members are geographically dispersed, so there is a risk that this situation will interfere with the performance of the project. Colocation would increase costs dramatically; and due to severe competition, the company is struggling financially to survive.
What should the project manager do? - CORRECT ANSWER Make sure the right tools for
virtual collaboration are available for the team" "A project manager provided video-based training for new software but several team members reported feeling unprepared to use it.
What should the project manager have done to ensure effective training? - CORRECT ANSWER
Conducted individual and team assessments on their preferred learning method." "A large transformation project that requires cross-functional effort from various business teams is in progress.
"An IT contract for a project states that all team members must be certified in IT security. The project manager discovers that one team member presented a fake certificate. What should the
project manager do first to handle this situation? - CORRECT ANSWER Update the issue log
and remove the team member from the project." "On an agile project, a team member raises concerns about health and safety issues related to the project deliverable. How should the project manager handle health and safety issues on projects?
- CORRECT ANSWER Ensure that the necessary health and safety requirements are met in the definition of done (DoD)." "A project manager is currently overseeing a hybrid project that has specific scope and quality requirements. However, due to recent changes in a competitor's product, there is a growing concern that the project's deliverables may become obsolete by the time the project is completed.
What should the project manager do to address the potential obsolescence of deliverables? -
CORRECT ANSWER B.Assess the impact of the competitor's product changes and seek
approval from the change control board (CCB) to address them." "A project manager is planning for a complex project that must deliver a high-quality product within the agreed-upon budget. The project stakeholders are eager to see the product launched and are pressuring the team to deliver the product as soon as possible. The project manager must determine the project's estimated duration and address stakeholder expectations.
How should the project manager determine a realistic project duration estimate? - CORRECT
ANSWER estimate the duration of each project task."
"A project manager is implementing a phase of an IT project in a location that is prone to security issues. A team member, working at a remote site, notifies the project manager that a permit fee was not received by the local regulatory agency involved; however, the project manager is certain that the fee was paid. The team member reminds the project manager that a test on the critical
path is scheduled for that location on the same day. What should the project manager do? -
CORRECT ANSWER Request a meeting with the agency officer to present the payment
evidence and verify the consequences of a delayed payment to ensure that the test proceeds as planned" "A project manager is meeting with a critical third-party supplier that provides discounted services. During the meeting, the supplier complains that they are dissatisfied with their return on investment (ROI). What should the project manager do to resolve this situation and avoid putting
the project at risk? - CORRECT ANSWER Discuss the issue with stakeholders and come to an
agreement on a remediation plan."
"At what point in an agile project should a project manager engage stakeholders? - CORRECT
ANSWER Throughout the project life cycle"
"A team is working on a new technology deployment project. This product has never been implemented before so there is no past data or historical records. The team is challenged to provide an initial timeline, budget, and other critical estimations to the client.How should the
project manager handle this situation? - CORRECT ANSWER Develop estimations with the
team and explain the assumptions to the client." "A key stakeholder is upset about the new features in the current iteration for the product. The key stakeholder was unavailable during the last review and did not have the opportunity to provide input.
What should the project manager have done to prevent the stakeholder from being upset? -
CORRECT ANSWER Ensured that updated project information is always accessible to all
stakeholders" "A project manager is contracted to manage a project for a startup with grants from a foreign source. Midway into this project, the project manager is informed that there is a government regulatory requirement that might affect the project because the customer has foreign funding
sources. - CORRECT ANSWER Confirm that the project is in compliance with all regulations
and keep abreast of all legal implications." "A project manager is managing a long-term project that is behind schedule. The client is concerned that the project will be delayed. Which two actions should the project manager take to address the client's concerns? (Choose
two) - CORRECT ANSWER Add more resources to critical path tasks. and Run some activities
concurrently" "A project manager is managing an upgrade from an older system to a new version. Halfway through the upgrade, the older system failed to upgrade and could not be restored. What should
the project manager do to manage this situation? - CORRECT ANSWER Assess the impacts of
the failure and communicate them with relevant stakeholders." "In the midst of an ongoing agile construction project, the project manager receives notification that the local government has recently approved stricter sustainability legislation applying to all
"Organizations face different challenges within their operational areas due to external factors. This has required companies to develop formal engagement documents to guide their various operations. How should a project manager make their team members and stakeholders aware of the
uniqueness of the organizational standards? - CORRECT ANSWER The various external factors
of the project will be an input to the project management plan and will form part of the briefing at the kick-off meeting." "A project is close to completion when an unidentified and influential stakeholder appears and threatens to put the project in jeopardy by not approving the closing documents.
Which two actions should the project manager have done to avoid this? (Choose two) -
CORRECT ANSWER The project manager should have carried out stakeholder identification
during the initiation stage of the project. and Identifying and analyzing stakeholders should have been performed as an ongoing task throughout the project duration." "A project is challenged by a multitude of problems resulting in defects and stakeholder complaints. The project manager has been contemplating a quick and effective approach to address the problems.
Which two actions should the project manager take? (Choose two) - CORRECT ANSWER Use
an Ishikawa diagram to help identify the problems. and Use a Pareto chart to identify how the challenges of the project should be addressed." "A project manager walked into a project office and found a team member and a supplier representative engaged in a disagreement over a clause in the supply agreement. The project manager invites the supplier for a negotiation with the project team to resolve the conflict.
Applying the principles of negotiation, for what should the project manager and team aim? -
CORRECT ANSWER Achieve the project objective for a win-win outcome."
"As a project is nearing completion, a struggle between the product owner and the project sponsor regarding who owns the benefits derived from the deliverable becomes a matter of
litigation. What should the project manager have done to prevent this conflict from occurring? -
CORRECT ANSWER Developed and approved the business case jointly with the product owner
and the project sponsor." "A project manager wants to ensure that virtual team meetings are effective. What should the
project manager do? - CORRECT ANSWER Determine the best communication methods based
on location."
"At daily collaboration meetings, several team members complain that they cannot concentrate due to a noisy work environment. Who is responsible for solving this problem by creating a more
conducive work environment? - CORRECT ANSWER The project manager."
"A project is in the execution phase when new team members are onboarded. Before onboarding the new team members, what should the project manager do to reduce the impact of this action
on project performance? - CORRECT ANSWER Conduct a session to update the existing social
agreement on how the team will work collaboratively" "A lengthy upgrade project is being delivered in a series of phased outputs. The end users will face some level of disruption during each phase prior to the outputs being achieved. What should the project manager do to ensure that the intended value is being delivered at each
phase? - CORRECT ANSWER Track progress toward each benefit, based on the benefits
management plan." "A project is about to begin and a new regulation has imposed a deadline that will adversely impact the project. Failing to comply with the regulation will result in hefty fines for the organization. The project is key to meeting the organization's annual goals. What should the
project manager do first? - CORRECT ANSWER Analyze the critical path and prioritize
resources toward essential tasks" "A project team is working on backlog items within a four-week sprint. Suddenly, a critical team member announces that they will unexpectedly be absent for one week, leaving ongoing tasks incomplete. What would be the most appropriate action for the project manager to take in this
situation? - CORRECT ANSWER Remove a few items from the current sprint after getting the
approval of the product owner." "A project manager works in an organization where the culture encourages virtual teams. New challenges arise periodically in this environment, and the project manager currently is in the early stages of a new agile project.
What should the project manager do to help the team overcome these challenges? - CORRECT
ANSWER Perform a strengths, weaknesses, opportunities, and threats (SWOT) analysis to
quickly identify the team's status and take appropriate action." "A company is transitioning from using a predictive approach to a hybrid predictive-agile project implementation. The leadership team is concerned about benefits realization and is closely following up on one of the project iterations with the project manager.
What should the project manager do in this situation? - CORRECT ANSWER Keep delivering
iterations of the solution and show the benefit increments to the leadership team."
