Download PA Appraisal License 16-20 Auto: Physical Damage Actual Exam Questions and Answers and more Quizzes Insurance Economics in PDF only on Docsity!
PA APPRAISAL LICENSE 16-20 AUTO
PHYSICAL DAMAGE ACTUAL EXAM
QUESTIONS WITH DETAILED VERIFIED
ANSWERS ALREADY GRADED A+ LATEST
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"A car has adjustable door hinges. There is a significant gap at the top of the front top and the bottom as well between the front fender and the windshield support column of the door. Technician A says the gap can be adjusted by repositioning the hinges. Technician B says the gap can be adjusted by shimming the hinges. Who is right?: Technician A only Technician B only Both technicians are correct Neither technicians are correct - CORRECT ANSWER=> Technician A only" "Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages: Property Damage - $1, Rental Car Expense - $ Emergency Room Expense - $ Lost Wages - $ The extent of the bodily injury will not be known for six months. How should the adjuster on this claim pay damages for Driver 2? Pay all damage to date, provide a full and final release has been signed by Driver 2. Pay nothing until total of all damages has been determined. Pay the property damage and rental car expense and settle the bodily injury at a later time.
None of the responses listed are correct. - CORRECT ANSWER=> Pay the property damage and rental car expense and settle the bodily injury at a later time.." "Which of the following would not have an insurable interest in a covered vehicle?: An underage driver who lives in the household A lien holder A vehicle jointly owned by a husband and wife A vehicle the father has sold to an offspring and agrees to let her make payments - CORRECT ANSWER=> An underage driver who lives in the household." "Which one of the following components is NOT part of the radiator support?: Side baffles Upper tie bar Lower tie bar Radiator - CORRECT ANSWER=> Radiator" "An ECM is: a federal code within the Environmental Protection Agency (EPA). a component of the exhaust system. an electronic control module. a voltage and alternator regulator. - CORRECT ANSWER=> an electronic control module" "Which of the following would not be considered a "peril" insured against by the physical damage coverages in an auto policy? Select the Correct Answer Theft of the vehicle by an unknown person not permitted to operate the vehicle Flood damage to the vehicle Fire caused intentionally by the owner Glass breakage, lightning, vandalism and wind - CORRECT ANSWER=> Fire caused intentionally by the owner"
the hood latch is misaligned. Technician B says the front structure of the vehicle is not dimensionally correct. Who is right? Select the Correct Answer Technician B only Technician A only Both technicians are correct Neither technician is correct - CORRECT ANSWER=> Technician B only" "While performing an inspection on a unibody vehicle, it is discovered that the driver's door drops when opened. Technician A says this is inertia damage in the cowl area. Technician B says that since the door did not take a direct impact, it could not be damaged during the collision. Who is right? Select the Correct Answer Technician A only Technician B only Both technicians are correct Neither technician is correct - CORRECT ANSWER=> Technician A only is correct" "The driver's side window of a vehicle is being put back into place with an adhesive. Technician A says the glass hardware should be reinstalled before putting the glass in place with the adhesive. Technician B says that the hardware should be reinstalled while the glass adhesive is curing. Who is right? Select the Correct Answer Technician A only Technician B only Neither technician is correct Both technicians are correct - CORRECT ANSWER=> Neither technician is right. The hardware should not be reinstalled until the adhesive has fully finished curing."
"In the course of disassembling a suspension, a technician removes a bolt that has a blue coating applied to its threads. He should: Select the Correct Answer reuse the bolt if most of the blue coating is still intact. replace the bolt with a new fastener. use a thread-locking agent on it. change out the bolt with a new rivas pin oscillator bolt. - CORRECT ANSWER=> replace the bolt with a new fastener.. Explanation: When a technician removes a fastener with a coating on its threads, this tells him that the bolt is a one-time use fastener. The coating is compromised in the removal operation and needs to be replaced." "When removing a door skin, Technician A says an air chisel should be used to separate the welded door skin from the door skin hem flange. Technician B says a grinder should be used to grind away the edge of the door skin. Who is right? Select the Correct Answer Technician A is correct Technician B is correct Both technicians are correct Neither technicians are correct - CORRECT ANSWER=> Technician B is correct is correct. Explanation: An air chisel would cause too much damage to the door skin hem flange. The proper method is to use a grinder." "Which of the following terms supports insurable interest?
Select the Correct Answer shell vehicle. channel vehicle. conventional frame vehicle. unibody vehicle. - CORRECT ANSWER=> unibody vehicle. is correct. Explanation: A conventional frame vehicle has a separate substructure to which the vehicle's front end, body and mechanical parts are bolted. There is no such thing as a shell or channel vehicle. An automobile that has its substructure built into the front end and body panels of the vehicle is called a unibody vehicle." "When reading the printout from a computerized measuring system, it is discovered that the front rails are +22mm on the right and -22mm on the left at the same position. Technician A says the vehicle is swayed to the right. Technician B says the vehicle is swayed to the left. Who is right? Select the Correct Answer Technician A only Technician B only Both technicians are correct Neither technician is correct - CORRECT ANSWER=> The correct answer is: Technician A only. Explanation: Positive from centerline on the right and negative on the left at the same measuring point means that the vehicle is side swayed to the right. Therefore, Technician A is correct." "An insurance appraiser writes an estimate on the repair of a door indicating the replacement of the outer panel and a repair to the door frame. Once the outer skin is removed, the technician discovers damage to the intrusion beam. Technician A says the repair to the beam is included in
the provision for the repair of the door frame. Technician B says it is not, and a separate procedure and line item on the bill is called for. Who is right? Select the Correct Answer Technician A only Technician B only Both technicians are correct Neither technician is correct - CORRECT ANSWER=> Neither technician is correct is correct. Explanation: Neither technician is right. Door intrusion beams should never be repaired. They are constructed of UHSS (Ultra-High Strength Steel) and are considered unrepairable. A supplement should be submitted to the insurance company for in stalling a new beam or a new door shell." "Technician A says that when repairing a unibody vehicle, it may be necessary to hold the suspension mounting area along with the pinchwelds for additional holding strength. Technician B says that pinchweld clamps are only necessary on the damaged part of the vehicle. Who is right? Select the Correct Answer Technician A only Technician B only Both technicians are correct Neither technician is correct - CORRECT ANSWER=> Technician A only is correct. Explanation: Sometimes when pulling, additional holding may be necessary to hold key areas besides the pinchweld area, such as the suspension mountings. When mounting a unibody vehicle, four clamps are required in the torque box areas to keep the vehicle rigid during the pulling process. Therefore, Technician A is correct."
"There are two main types of control for multi-port systems. The fuel injectors can all open at the same time, or each one can open just before the intake valve for its cylinder opens. What is this called? Select the Correct Answer throttle body fuel injection sequential multi-port fuel injection central fuel injection carburetor spray injection - CORRECT ANSWER=> sequential multi-port fuel injection is correct. Explanation: There are two main types of control for multi-port systems: The fuel injectors can all open at the same time, or each one can open just before the intake valve for its cylinder opens (this is called sequential multi-port fuel injection). The advantage of sequential fuel injection is that if the driver makes a sudden change, the system can respond more quickly because from the time the change is made, it only has to wait until the next intake valve opens, not for the next complete revolution of the engine." "What component is mixed with water to make coolant/antifreeze for use in an auto's engine cooling system for more efficient cooling? Select the Correct Answer Gasoline Ethylene glycol or propylene glycol Refrigerant Oil - CORRECT ANSWER=> Ethylene glycol or propylene glycol is correct. Explanation:
Gasoline is used to fuel the engine. Oil is used to cool the engine. The air conditioning system uses a refrigerant to cool the passenger compartment. Ethylene glycol has superior heat transfer efficiency due to lower viscosity - but more fluid must be circulated to transfer the same amount of energy since propylene glycol has higher specific heat." "The outer rocker panel is NOT welded to which of the following components? Select the Correct Answer Roof outer panel Floor pan Quarter panel assembly Inner rocker panel - CORRECT ANSWER=> Roof outer panel is correct. Explanation: The outer rocker panel is not connected to the roof." "What makes up the front body section in unibody designs? A. Radiator support B. Hood C. Upper rail D. Lower rail E. Apron assembly Select the Correct Answer A, B, C and D only B, C, D and E only A, C, D and E only A, B, C, D and E - CORRECT ANSWER=> , C, D and E only. Explanation:
Roger will not receive any payment because the policy does not pay claims for accidents caused by the insured. Roger will receive a check for $11,200 to purchase a used car of like kind and quality t - CORRECT ANSWER=> Roger will receive a check for $11,200 to purchase a used car of like kind and quality to the vehicle that was wrecked. is correct. Explanation: In this case, Roger will receive a check for $11,200 to purchase a used car of like kind and quality to the vehicle that was wrecked. The Part D limit of liability under the policy is the LESSER of the ACV or the amount necessary to repair or replace the property with like kind and quality." "What component forms the rear sides of the automobile? Answer Choices: Select the Correct Answer Pillars Fenders Quarter panels Rear quarter wheelhouses - CORRECT ANSWER=> Quarter panels is correct. Explanation: The fenders form the left and right front sides of the car. The rear quarter wheelhouses form the housing for the rear wheels. The pillars perform various functions, such as serving as the mounting posts for the door hinges." "In the four-stroke power cycle, the down motion is called:
Answer Choices: Select the Correct Answer Power train Compression stroke Intake stroke Exhaust stroke - CORRECT ANSWER=> Intake stroke. Explanation: When the piston moves down it creates a vacuum in the top portion of the cylinder, this is called the intake stroke." "When working on an air conditioning system, recovery refers to: Answer Choices: Select the Correct Answer Saving all the oil in the system Saving old parts Recharging the A/C system Removing refrigerant from a vehicle - CORRECT ANSWER=> Removing refrigerant from a vehicle is correct. Explanation: Recovery is the operation that removes the refrigerant for recycling."
The oxygen sensor monitors the amount of oxygen in the exhaust so the ECU can determine how rich or lean the fuel mixture is." "Which of the following statements is NOT correct regarding proof of loss? Answer Choices: Select the Correct Answer The insurance company requests it. It is completed at the option of the insured. It confirms the insured's opinion of the loss. It is a sworn statement. - CORRECT ANSWER=> It is completed at the option of the insured. is correct. Explanation: Providing a proof of loss is NOT an option for the insured. Sometimes the insurer provides the forms, but a proof of loss is a sworn statement signed and presented by the insured for payment of a claim. Concealment or fraud in this statement can void claim payment. Accurate statements as to the time, cause of loss or other details in addition to items claimed are mandatory." "Technician A says that centering gauges establish vehicle datum. Technician B says that centering gauges can establish vehicle centerline. Who is right? Answer Choices:
Select the Correct Answer Technician A only Technician B only Both A and B Neither A or B - CORRECT ANSWER=> Both A and B is correct. Explanation: A datum line, or datum plane, is an imaginary flat surface parallel to the underbody of the vehicle at some fixed distance from the underbody. It is the plane from which all vertical or height dimensions are taken by the vehicle manufacturer. It is also the plane used to measure the vehicle during repair. When the height scales are used on the centering gauges and compared to the center section gauges, they will show any datum misalignment. They are also used to find the centerline of the vehicle by comparing the centering pins. Therefore, both technicians are correct." "What are the two parts of the combustion system? Answer Choices: Select the Correct Answer The starter and the alternator. The pistons and the crankshaft. The carburetor and the alternator. The cylinders and the pistons - CORRECT ANSWER=> The cylinders and the pistons. Explanation: The two main components of the combustion system are the cylinders and the pistons that move up and down within the cylinders."
Technician B only Both technicians are correct Neither technician is correct Neither technician is correct. Explanation: Neither technician is right. Fiberglass offers more resistance to moisture. - CORRECT ANSWER=> Neither technician is correct. Explanation: Neither technician is right. Fiberglass offers more resistance to moisture." "A front-wheel drive vehicle was damaged in a collision, the right front wheel taking most of the impact. The estimate lists the replacement of the tire, wheel, steering knuckle and sub-frame. Technician A says the outer CV-joint should not be replaced because the boot is not ripped. Technician B says the condition of the boot is not an indication of damage to the CV-joint. Who is right? Answer Choices: Select the Correct Answer Technician A only Technician B only Both technicians are correct Neither technician is correct - CORRECT ANSWER=> Technician B only is correct. Explanation: While a torn boot (known as a "bellows boot") would indicate possible damage due to lack of lubrication of a CV-joint, it does not necessarily mean the joint is damaged by way of impact.
The rubber boot covers the joints to avoid the entrance of dust and dirt that may damage the joints. The criteria for replacing a CV-joint would include obvious physical damage, such as broken parts, and the introduction of foreign matter into the joint itself or the splines." "Each licensed appraiser must, when requested, display his or license to: Answer Choices: Select the Correct Answer The owner of the vehicle being inspected. The repair garage representative. An authorized representative of the Insurance Department. All responses listed are correct. - CORRECT ANSWER=> All responses listed are correct. is correct. Explanation: Each appraiser, while engaged in appraisal duties, must carry the license issued to him or her by the Insurance Department and must display it, upon request, to an owner whose vehicle is being inspected, to the repair shop representative involved or to any authorized representative of the Insurance Department." "To become a licensed appraiser in the state of Pennsylvania, you must be: Answer Choices: Select the Correct Answer
