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Communication and Relationship Building Skills for Nurses, Exams of Nursing

Answers to various questions related to effective communication and relationship building skills for nurses in different contexts, including nurse-patient, nurse-family, nurse-community, and interprofessional team relationships. The document also covers the phases of the helping relationship and different prevention strategies.

Typology: Exams

2023/2024

Available from 03/13/2024

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NURS 1112 Module 1
How can nurses communicate professionalism in helping relationships? - ans-
Courtesy.
- Use names.
- Be trustworthy.
- Autonomy and responsibility.
- Assertive
How do you show that you are actively listening? - ansSOLER.
- Sit facing the patient.
- Open posture.
- Lean toward patient.
- Eye contact.
- Relax.
Interprofessional team relationship - ansCommunication geared toward team building,
facilitating group process, collaboration, consultation, etc.
Key elements of a nurse - community relationship - ans- Relationship can be formed by
volunteering, participating in local organizations or being politically active.
- Communications includes neighbourhood newsletters, public bulletin boards, etc.
Key elements of a nurse - family relationship - ansSimilar to a nurse - patient
relationship, but requires additional understanding of the complexities of family dynamic,
needs, and relationships
Key elements of a nurse - patient relationship - ans4 phases: pre-interaction,
orientation, working, and termination phases
Phases of the helping relationship - ans- Preinteraction phase.
- Orientation phase.
- Working phase.
- Termination phase.
Primary prevention - ansStrategies designed to prevent/reduce the risk of disease from
occurring by improving health,b boosting the immune system, or preventing injury
Secondary prevention - ansFocuses on early detection of disease or conditions in a
particular population, with the goal of achieving a cur or minimizing the severity of the
disease
Tasks of the Orientation Phase - ans1. Being caring and empathetic.
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NURS 1112 Module 1

How can nurses communicate professionalism in helping relationships? - ans- Courtesy.

  • Use names.
  • Be trustworthy.
  • Autonomy and responsibility.
  • Assertive How do you show that you are actively listening? - ansSOLER.
  • Sit facing the patient.
  • Open posture.
  • Lean toward patient.
  • Eye contact.
  • Relax. Interprofessional team relationship - ansCommunication geared toward team building, facilitating group process, collaboration, consultation, etc. Key elements of a nurse - community relationship - ans- Relationship can be formed by volunteering, participating in local organizations or being politically active.
  • Communications includes neighbourhood newsletters, public bulletin boards, etc. Key elements of a nurse - family relationship - ansSimilar to a nurse - patient relationship, but requires additional understanding of the complexities of family dynamic, needs, and relationships Key elements of a nurse - patient relationship - ans4 phases: pre-interaction, orientation, working, and termination phases Phases of the helping relationship - ans- Preinteraction phase.
  • Orientation phase.
  • Working phase.
  • Termination phase. Primary prevention - ansStrategies designed to prevent/reduce the risk of disease from occurring by improving health,b boosting the immune system, or preventing injury Secondary prevention - ansFocuses on early detection of disease or conditions in a particular population, with the goal of achieving a cur or minimizing the severity of the disease Tasks of the Orientation Phase - ans1. Being caring and empathetic.
  1. Know that the relationship is going to be superficial and uncertain.
  2. Expect to your competence and commitment to be tested.
  3. Observe the patient; know that you'll be observe.
  4. Make inferences and form judgements about patient messages and behaviours.
  5. Assess the patient's health status.
  6. Prioritize the patient's problems and identify the patient's goals.
  7. Clarify the patient's and nurse's goals.
  8. Negotiate a contract with a patient and decide who will do what.
  9. Let the patient know when to expect the relationship to end. Tasks of the preinteraction phase - ans1. Review data.
  10. Talk to caregivers who may have information about the patient.
  11. Anticipate health care concerns that may arise.
  12. Identify a location that will foster comfortable interaction with the patient.
  13. Plans enough time for the initial interaction Tasks of the termination phase - ans1. Remind the patient that relationship termination is near.
  14. Evaluates goal achievement with the patient.
  15. Reminisces about the relationships with patient.
  16. Separate from the patient; relinquish responsibility for his care.
  17. Facilitate a smooth transition for the patient to other caregivers as needed Tasks of the working phase - ans1. Encourage and help the patient express feelings about his health.
  18. Encourage the patient to explore own feelings and thoughts.
  19. Provide information that the patient needs to understand and change behaviour.
  20. Encourage and help the patient set goals.
  21. Take action to meet the goals set with the patient.
  22. Use therapeutic communication skills to facilitate interactions.
  23. Use appropriate self-diclosure and confrontatioin Tertiary prevention - ansOccurs later in a disease process and focuses on reducing loss of function, maximizing health, and minimizing disability What are some non-therapeutic communication approaches? - ansAsking personal questions, giving personal opinions, changing the subject, automatic responses, false reassurance, sympathy, asking for explanations, approval/disapproval, defensive responses, passive/aggressive responses, arguing. What are the nurse's professional relationships? - ans1. Nurse - patient relationship.
  24. Nurse - family relationship.
  25. Interprofessional team relationship.
  26. Nurse- community relationship.