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NHA CCMA Exam Questions and Answers: A Study Guide for Medical Assistants, Exams of Nursing

A collection of questions and answers related to the nha ccma exam, covering various topics relevant to the role of a certified medical assistant. It serves as a study guide for aspiring medical assistants preparing for the certification exam. The questions cover a wide range of topics, including patient care, medical terminology, procedures, and administrative tasks.

Typology: Exams

2024/2025

Available from 03/21/2025

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NHA CCMA EXAM QUESTIONS AND ANSWERS 100% PASS
GUARANTEED SUCCESS
"Educational material - CORRECT ANSWER What information is acceptable to provide to the
patient in the waiting room?"
"Blade down, handle first - CORRECT ANSWER What technique would be used when passing a
scalpel to the provider during a sterile procedure?"
"Pathology - CORRECT ANSWER 7. A patient being post-op status post left mastectomy. What
information should you make sure is on the chart from hospital?"
"Human chorionic gonadotropin (HCG) - CORRECT ANSWER What is the hormone detected in
pregnancy test?"
"Liquid nitrogen - CORRECT ANSWER What is used in cryosurgery?"
"CMS 1500 - CORRECT ANSWER What is the universal claim for submited outpatient billing?"
"Plan of care - CORRECT ANSWER When reviewing a patient's chart after a visit. Where would
you look in the chart to review medication dosage and instructions for the patient?"
"American w/ Disability Act - CORRECT ANSWER Where should you refer a non- ambulatory
for, assistance with workplace accommodations?"
"Dispose of in a biohazard container - CORRECT ANSWER Your gloved hands come in contact
with the patient's blood during a procedure. What action should you take?"
"Semi-Fowler - CORRECT ANSWER A patient has COPD and requires an abdominal exam.
What position should you place the patient in to manage his/her respiratory status?"
"Dr./Nurse Practitioner - CORRECT ANSWER When working in an ambulatory care center with
several other workers. Who is legally responsible for the medical assistant's actions?"
"Patient & care giver relationship - CORRECT ANSWER What should you recognize as a goal of
patient- centered care?"
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Download NHA CCMA Exam Questions and Answers: A Study Guide for Medical Assistants and more Exams Nursing in PDF only on Docsity!

NHA CCMA EXAM QUESTIONS AND ANSWERS 100% PASS

GUARANTEED SUCCESS

"Educational material - CORRECT ANSWER What information is acceptable to provide to the

patient in the waiting room?"

"Blade down, handle first - CORRECT ANSWER What technique would be used when passing a

scalpel to the provider during a sterile procedure?"

"Pathology - CORRECT ANSWER 7. A patient being post-op status post left mastectomy. What

information should you make sure is on the chart from hospital?"

"Human chorionic gonadotropin (HCG) - CORRECT ANSWER What is the hormone detected in

pregnancy test?"

"Liquid nitrogen - CORRECT ANSWER What is used in cryosurgery?"

"CMS 1500 - CORRECT ANSWER What is the universal claim for submited outpatient billing?"

"Plan of care - CORRECT ANSWER When reviewing a patient's chart after a visit. Where would

you look in the chart to review medication dosage and instructions for the patient?"

"American w/ Disability Act - CORRECT ANSWER Where should you refer a non- ambulatory

for, assistance with workplace accommodations?"

"Dispose of in a biohazard container - CORRECT ANSWER Your gloved hands come in contact

with the patient's blood during a procedure. What action should you take?"

"Semi-Fowler - CORRECT ANSWER A patient has COPD and requires an abdominal exam.

What position should you place the patient in to manage his/her respiratory status?"

"Dr./Nurse Practitioner - CORRECT ANSWER When working in an ambulatory care center with

several other workers. Who is legally responsible for the medical assistant's actions?"

"Patient & care giver relationship - CORRECT ANSWER What should you recognize as a goal of

patient- centered care?"

"Alcoholism - CORRECT ANSWER What is a risk factor for developing cirrhosis?"

"1 inch - CORRECT ANSWER When setting a tray for a sterile procedure. How many inches are

required to maintain a sterile field?"

"Contusion - CORRECT ANSWER What is a closed wound caused by blunt trauma that results

in swelling, ecchymosis, and pain?"

"Goniometers - CORRECT ANSWER What device would you use to measure a patient's range

of motion?"

"Height & Weight - CORRECT ANSWER What criteria is used to determine BMI?"

"Red/Rare Meat - CORRECT ANSWER 25. What foods should you instruct a patient to refrain

from eating prior to testing for fecal occult blood?"

"National Provider Identification (NPI) - CORRECT ANSWER What information is needed from

a provider to complete the CMS-1500 form?"

"Pialative - CORRECT ANSWER when using antihistamines to treat allergies this is an example

of what kind of care?"

"3-4 inches - CORRECT ANSWER How many inches above the venipuncture site should the

tourniquet be placed?"

"Distilled water - CORRECT ANSWER What solution is used in an autoclave for sterilization?"

"Apply Even Pressre - CORRECT ANSWER 35. What action should you take when performing a

capillary puncture?"

"Have the parent to hold the child - CORRECT ANSWER When performing a capillary puncture

on a 10 month old patient. What action should you take?"

"Post-op instructions - CORRECT ANSWER A patient has had a cyst removed in the office.

What information should be provided to the patient prior to leaving the office?"

"Nose - CORRECT ANSWER When performing an infuenza test, Where do you obtain your

sample from?"

"Trendelenburg - CORRECT ANSWER What position should you place a patient with a

dangerously low blood pressure?"

"STD's - CORRECT ANSWER When assisting with obtaining a Papanicolaou sample, What

information do you need to note?"

"Supralilac - CORRECT ANSWER What area is used to measure for body fat?"

"Name & Date of Birth - CORRECT ANSWER What information should you obtain from a

patient before administering medication, based on the rights of medication?"

"Seal the specimen in front of the patient - CORRECT ANSWER What action should you take to

comply with the chain of custody during a drug screen?"

"Double booking - CORRECT ANSWER When patients are scheduled for the same time and

seen in the order in which they arrive. What type of scheduling is this?"

"Friction & Soap - CORRECT ANSWER What actions are needed for effective hand washing?"

"Clean Perineal - CORRECT ANSWER What action should you take when collecting a urine

specimen from a 3 month old female patient, before applying the urine collection bag?"

"Right Atrium - CORRECT ANSWER In what chamber of the heart will you find the sinoatrial

node?"

"UA - CORRECT ANSWER A patient comes into the office reporting dysuria and side pain. What

lab work should anticipate your provider to order?"

"Purchase Order - CORRECT ANSWER What form is needed in order to order supplies for your

facility?"

"Distribution - CORRECT ANSWER When medication moves from the site of administration

into the body what is it called?"

"Mainterm - CORRECT ANSWER Which part of the diagnostic statement should you use when

searching in the alphabetical index"

"Subjective - CORRECT ANSWER A patient coming into the office for a visit and reports having

a throbbing headache and a family history of migraines. Where would you document this in the chart?"

"Get out debris to relieve inflammation - CORRECT ANSWER What is a reason for performing

an eye irrigation?"

"Figure 8 - CORRECT ANSWER What technique is used when applying an ace bandage to a

patient's injured ankle?"

"Lavender - CORRECT ANSWER What color tube would you use when performing a capillary

puncture on an infant?"

"Clean/Restock - CORRECT ANSWER What actions should you take to prepare your exam

rooms for patients?"

"Second digit - CORRECT ANSWER What digit should you use for capillary punctures?"

"Glucose - CORRECT ANSWER A patient is experiencing hypoglycemic. What medication

should you give the patient?"

"0.12-0.2 seconds - CORRECT ANSWER What is the normal range for the PR interval on a

standard EKG tracing?"

"Schedule for the last appt. of the day - CORRECT ANSWER You have a patient that is

constantly late for appointments. How would you handle this situation?"

"Recognize anxiety - CORRECT ANSWER You are interviewing a patient who has anxiety. What

action should you take?"

"8-10ml - CORRECT ANSWER When obtaining blood cultures. How many ml of blood are

required?"

"Site - CORRECT ANSWER When assisting with a cervical biopsy. What information is required

on specimen label?"

"Point, Aim, Shoot, Spray (PASS) - CORRECT ANSWER What pneumonic device is used to

describe the correct use of a fire extinguisher?"

"Safety Training - CORRECT ANSWER What office protocol meets OSHA regulations and

standards?"

"Mitochondria - CORRECT ANSWER What cell is responsible for energy production?"

"Passive - CORRECT ANSWER Breastfeeding enhances which acquired immunity?"

"Walking status - CORRECT ANSWER What determines if you do a heel stick or finger stick on

child?"

"Apply Sunscreen - CORRECT ANSWER A patient has been given a new prescription for an

antibiotic. The patient needs to wear sunscreen while taking this medication. What instruction would you give the patient"

"Medication & the site - CORRECT ANSWER What information should be documented in a

patient's chart after receiving an injection?"

"Injections - CORRECT ANSWER What is an in-office procedure that requires the use of

gloves?"

"Lift the knot away from the wound - CORRECT ANSWER When removing sutures what action

should you take?"

"Portal of exit - CORRECT ANSWER After the reservoir host what is next in the chain of

infection?"

"Time released patch - CORRECT ANSWER What type of medication is designed to be given

slowly over a specific time period?"

"Dual use plugs - CORRECT ANSWER What should you report to the safety team to ensure that

your medical office is prepared for fire?"

"25mm per second - CORRECT ANSWER What is the normal rate of EKG paper at normal

speed?"

"Lavender - CORRECT ANSWER When drawing blood and the specimen requires the tube to

contain EDTA. What color tube would you use?"

"Hands - CORRECT ANSWER A patient needs a CBC drawn and they have hematomas both

antecubital spaces. What site would you use for the venipuncture?"

"Females - CORRECT ANSWER What population primarily is affected by systemic lupus

erythematosus?"

"Repeating the conversation - CORRECT ANSWER What action when speaking with a patient

on the phone regarding a bill demonstrates active listening?"

"Balance the scale - CORRECT ANSWER What action should you take prior to weighing a

patient to ensure accuracy?"

"Place into a secondary - CORRECT ANSWER What action should you take before disposing of

a sharps container?"

"Forcepts - CORRECT ANSWER What instrument is used to grab skin during a procedure?"

"Create new notes - CORRECT ANSWER You have documented in a patient's paper chart, and

you notice an error. What action should you take?"

"Fraud - CORRECT ANSWER What is a legal tort that shows deception?"

"Latex - CORRECT ANSWER Contact dermatitis can result from what substance?"

"6 - CORRECT ANSWER On a 12 lead EKG how many leads should be placed in the precordial

area"

"Inform patient & begin procedure - CORRECT ANSWER After checking the physician order for

an eye irrigation. What action should you take next?"

"Spreadsheet - CORRECT ANSWER What method should you use to monitor your in office

supplies?"

"Uticaria, redness & swelling - CORRECT ANSWER What would you identify as a manifestation

of anaphylaxis during the intake process?"

"Ishihara - CORRECT ANSWER What is the name of the chart used to identify color vision?"

"Denial - CORRECT ANSWER A patient has recently lost their partner, they refuse to accept

this. What stage of grief is this?"

"Smoking - CORRECT ANSWER What activities can interfere with the results of a patient's

pulmonary function test?"

"Percussions - CORRECT ANSWER What is it called when a physical uses a small hammer or

tapping with his finger over the body to elicit sounds or vibratory sensations?"

"The patient - CORRECT ANSWER A 15 year old has a pregnancy test done. Who should the

results be given to?"

"Hemoglobin A1C - CORRECT ANSWER What laboratory needs to be included in a patient's

chart for a six month diabetic follow up?"

"Somatic Tremors - CORRECT ANSWER A patient is shivering during and EKG what kind of

artifact will this produce?"

"Groin - CORRECT ANSWER You have a patient that has a left above-the-knee amputation.

Where would you place the lower limb electrodes?"

"Referral - CORRECT ANSWER If a patient has an AMD insurance plan. The provider wants

them to see a specialist. What would you use for this request?"

"ICD 10 - CORRECT ANSWER When looking for a diagnosis code for an injury. What reference

guide would you use?"

"Mix Additives - CORRECT ANSWER What is the purpose for inverting a tube after

venipuncture?"

"4 - CORRECT ANSWER How many chambers are located in the heart?"

"PTH - CORRECT ANSWER An increase in calcium levels releases what hormone?"

"Type 1 hereditary, Type 2 developed it - CORRECT ANSWER Describe the difference between

Type 1 and Type 2 diabetes mellitus"

“Supine position - CORRECT ANSWER When measuring a infant from head to heel. What exam

position should you place the infant in?"

"Infants 6 weeks who has a heart of 80/min - CORRECT ANSWER What type of patient would

you report to the provider if they had a low apical pulse?"

"Confidentiality statement - CORRECT ANSWER What statement do you provide to patients to

be in compliance HIPPA?"

"When you have symptoms - CORRECT ANSWER 4. What information do you need to provide

to the patient when wearing a Holter monitor about marker?"

"Tachycardia, Hypotension, Afebrile, Normal Respiration - CORRECT ANSWER 13. You have

obtained the following vital signs from an adult patient: temperature 37.2 C (99. 0 F), heart rate 106/min, BP 89/50 mm Hg and respiratory rate of 18/min. What should document regarding the vital signs?"

"Lithotomy Position - CORRECT ANSWER What position should you place a patient for a pap

smear?"

"Immediately over the phone - CORRECT ANSWER A urgent referral has been submitted to the

insurance company. How long should the authorization process take?"

"Temperature - CORRECT ANSWER What is a cause for a urine specimen to be rejected?"

"PPE - CORRECT ANSWER What items are employers required to provide based on OSHA's

Bloodborne Pathogens standards for all employees?"

"Vertigo - CORRECT ANSWER What side effect can you expect from a patient following an ear

irrigation?"

"Taking a shower/Getting ot wet - CORRECT ANSWER When reinforcing instructions to a

patient wearing a holter monitor. What activity should the patient avoid?"

"How far has my red blood cells dropped - CORRECT ANSWER Your provider orders an ESR for

the patient. What statement shows that your patient understands the reason for the test?"

"SIM's - CORRECT ANSWER What is the correct position for obtaining a rectal temperature?"

"Tapping - CORRECT ANSWER What korotkoff sounds represents the systolic blood

pressure?"

"Resovior Host - CORRECT ANSWER What is part of the chain of infection?"

"Myocardial Infraction - CORRECT ANSWER If a patient reports a previous history of a heart

attack. What medical term would you document in the patient's chart?"

"Wait 5-10 min/Recheck - CORRECT ANSWER When taking blood pressure from a upset

patient. What action should you take?"

"Admission to hospital - CORRECT ANSWER What is an example of a patient's transition care?"

"Make eye contact & speak in even tones - CORRECT ANSWER A patient has mild hearing loss

in the examination room. What action should you take?"

"Type 2 - CORRECT ANSWER What is the most common form of diabetes?"

"2.2kg x 80kg=176kg - CORRECT ANSWER Convert patient's weight from 80kg to pounds."

"Smile friendly - CORRECT ANSWER How should you convey a friendly attitude during

telephone calls?"

"1:10 clorox water - CORRECT ANSWER What solutions should you use to clean a blood spill?"

"Patient is in a semi private room - CORRECT ANSWER What is an acceptable of incidental

disclosure of protected health information?"

"Discussing a patient info in the hallway - CORRECT ANSWER Describe a scenario of a HIPPA

violation."

"Allergy to Shell Fish - CORRECT ANSWER A patient is scheduled for a CT of the abdomen.

What information do you need to collect prior to the procedure?"

"No Show - CORRECT ANSWER A patient has several NS next to appointments in their chart.

What does this stand for?"

"Living Will - CORRECT ANSWER What legal document is needed if a patient wants to donate

organs for scientfic studies?"

"Begin the referral process - CORRECT ANSWER Your provider has determined that your

patient needs a referral to a specialist What action should you take at this time?"

"Otoscope - CORRECT ANSWER A patient reports ear pain and nausea. What piece of

equipment would you need to examine the ear?"

"Forceps - CORRECT ANSWER What instrument is needed in the post- surgical suture

removal?"

"Wave - CORRECT ANSWER When scheduling patients that are all having the same procedure

done on the first Thursday of the month. What type of scheduling is this?"

"American Heart Association - CORRECT ANSWER A patient recently had CABG surgery. What

community resource would you refer them to?"

"0.1ml - CORRECT ANSWER How much of a protein derivative solution should you use for an

injection?"

"Syncope Vertigo - CORRECT ANSWER Sweating, flushed extremities, ringing ears and

dizziness are a sign of what?"

"Reprocess - CORRECT ANSWER You find wrapped sterile instruments without dates on them.

What action should you take?"