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MSSC CLT EXAM
QUESTIONS & 100% CORRECT ANSWERS
(VERIFIED) LATEST UPDATE | GRADE A+
"The freight is stowed in either 20-feet or 40-feet weather-tight containers. (20-feet and 40-feet
are the most common size of containers) - CORRECT ANSWER Water"
"Accurate records/documentation ensure what? - CORRECT ANSWER That the correct
products are placed in the right vehicles for delivery"
"What is dispatching? - CORRECT ANSWER The act of prioritizing all of the jobs related to
shipping out of a warehouse/distribution center"
"What are the basic distinguishable tracking systems used in logistics operations? - CORRECT
ANSWER -A Warehouse Management System (WMS) tracks freight movement onsite
-A Transportation Management System (TMS) tracks freight movement from one location to another"
"What are extendable trailers? - CORRECT ANSWER Skeletal trailers that can be extended or
shortened"
"What is a Gantry Crane? - CORRECT ANSWER Also called straddle carriers, they are used to
lift containers and swap bodies(from road and rail)"
"What is a Transtainer? - CORRECT ANSWER Used to transfer containers from sea vessels to
road or rail vehicles"
"What is international trade? - CORRECT ANSWER The exchange of goods and services across
national borders"
"What agency is responsible for collecting tariffs (taxes) on imported and exported goods? -
CORRECT ANSWER Customs and Border Protection (CBP)"
"What is a Foreign Trade Zone (FTZ)? - CORRECT ANSWER Secure areas under U.S. Customs
and Border Protection where foreign and domestic merchandise can be stored, exhibited, assembled, manufactured or processed under the laws and regulations of the United States. Like a no-man's land to store things before they are released"
"What is Volume? - CORRECT ANSWER Space an object takes up"
"Most small facilities use _________ to determine volume of packages. - CORRECT ANSWER
manual measurements"
"What is a dimensioning or cubing equipment? - CORRECT ANSWER Uses laser, infrared or
ultrasound technology to scan the dimensions of a package and calculate the volume"
"How is volume found? - CORRECT ANSWER Multiplying the height times the width times the
depth of an object"
"Will a receiver be penalized for not keeping appointment? - CORRECT ANSWER Yes,
a receiver has an obligation for inbound loads. They can be penalized in the form of detention costs if they fail to keep that appointment."
"What kind of design does a receiving dock station require? - CORRECT ANSWER With careful
design and planning, it needs to be able to receive inbound loads from trucks of different sizes/varieties."
"What can a bottleneck effect cause at docking station? - CORRECT ANSWER A Dominoe effect
can slow the entire operation and defeat any other efforts in the facility to be efficient and productive."
"Steps for Trucks on arrival - CORRECT ANSWER 1. Documentation verification & driver
assigned to dock(unloading bay or parking area)
- Seal inspection advised by sender. Truck secured at dock.
- Ensure wheels are chocked or use an available dock locking device."
"Proper inspection of shipments includes what? - CORRECT ANSWER -Correct product
-Correct quantity -Undamaged"
"What is a Delivery Receipt?(D/R) - CORRECT ANSWER Document issued by the carrier, which
the consignee signs as proof of receipt/proof of delivery(POD)"
-Special packaging requirements"
"Large demands calls for ____________ retrieval and shipment. - CORRECT ANSWER Pallet
loads" "Goods moved from a manufacturing warehouse to a distribution center are likely to be moved
and then stored, at least initially, as ___________. - CORRECT ANSWER Pallet loads"
"Goods from a grocery distribution center are likely to be received as _________, but stored and
handled within the distribution center as ____________. - CORRECT ANSWER pallet loads,
cases"
"____________ can be used to form a light weight pallet that is still strong and durable. -
CORRECT ANSWER Corrugated paper"
"__________ pallets can be used for the same applications as wooden pallets and are particularly
useful when sanitizing and washdown capabilities are needed. - CORRECT ANSWER Rubber
and plastic"
"What are the factors in pallet choice? - CORRECT ANSWER -Cost
-Durability -Weight capacity -Special considerations(cleaning/sanitation)"
"When a pallet load consists of more than one item or SKU it is called a __________ - CORRECT
ANSWER Mixed pallet load"
"What is pallet pooling? - CORRECT ANSWER When a group of companies purchase a pool of
pallets which any company in the group may rent."
"What are non-pallet forms of storage? - CORRECT ANSWER -plastic totes
-metal containers -wire mesh containers -crates"
"Benefits of plastic totes? - CORRECT ANSWER -Provide protection
-Unitizing of materials -Variety of shapes/sizes -Accommodate most materials including bulk and liquids"
"Benefits of metal containers? - CORRECT ANSWER -Strong
-Durable -Variety of shapes/sizes"
"Benefits of wood crates/structures? - CORRECT ANSWER -Flexible design
-Enable objects to be moved/grasped -Provides protection -Inexpensive material"
"Benefits of wire mesh containers? - CORRECT ANSWER -Common
-Similar to plastic totes -Fold or collapse -Easy/efficient storage"
"__________ are used to ship goods without the bulk and weight of pallets. - CORRECT
ANSWER Slip sheets"
"________ is used to transport and store liquids and powdered or granulated goods in bulk. -
CORRECT ANSWER Drums and Barrels"
"Attributes of floor stacking? - CORRECT ANSWER -Better for low ceilings
-Simpler, unitized storage -Materials that can remain stacked"
"Attributes of stacking frames? - CORRECT ANSWER -Protect material from crushing
-Product with longer time in storage -Expensive option -Clumsy usage"
"Attributes of Drive in and Drive through racks? - CORRECT ANSWER -Conserve space
-5-10 pallet deep capacity"
"Attributes of Flow through rack? - CORRECT ANSWER -Employ rollers for movement of
materials"
"Automated and computerized ordering systems allows what to happen during order processing?
- CORRECT ANSWER Many of the decisions to be made immediately. If the order meets all requirements, it initiates the process of assembling products from various locations within the facility for a specific order."
"Order processing terminology, "Item" refers to a what? - CORRECT ANSWER Specific SKU"
"Order processing terminology, "Line" refers to a what? - CORRECT ANSWER Multiple
requirements for a particular SKU"
"Order processing terminology, "Orders" refers to a what? - CORRECT ANSWER Customer
requirements as specified by a picking document"
"Order processing terminology, "Order pickers" refers to a what? - CORRECT ANSWER People
who select count and deliver customer requirements to shipping" "Warehousing professionals commonly identify what activity to require the highest priority of
improvement? - CORRECT ANSWER Order picking"
"What are the 3 main aspects of order picking needing to be highest priority of improvement? -
CORRECT ANSWER -Highest labor cost
-Harder to manage (smaller more frequent orders) -Renewed emphasis on improving (Product damage, processing time, picking accuracy)"
"What are the 3 picking methods? - CORRECT ANSWER -Pick to order
-Batch picking -Pick by line"
"What is the Pick to Order method? - CORRECT ANSWER One picker collects items for one
order"
"What is the Batch picking method? - CORRECT ANSWER One picker assembles all items for a
group of orders"
"What is Pick by line method? - CORRECT ANSWER Picker selects unit load from line to fill
orders"
"What are some methods of improving accuracy and efficiency of order picking? - CORRECT
ANSWER -Pick by label
-Issue pack optimization -Pick task simplification -Order batching -Forward pick location" "What are some advanced technologies used in warehouses and distribution centers to make
order picking process more accurate and efficient? - CORRECT ANSWER -Barcodes
-Radio Data Terminal -Pick to light systems -Voice technology" "What are the 2 ways to verify that the picked merchandise and the picked quantity are correct?
CORRECT ANSWER -Manual(Visual)Scanning
-Barcode Scanning"
"What is "Kitting" during order staging? - CORRECT ANSWER Process where individually
separate but related items are grouped, packaged and supplied together as one unit." "Loads staged at dispatching area can be __________ to make better use of the trailer cube, or
loads can be __________________ by products or groups of products. - CORRECT ANSWER
Floor loaded, palletized & segregated" "Which of the following order processes uses scanners and lights to inform a picker where to
return items? - CORRECT ANSWER Put-to-light"
"Which term refers to a picker assembling all the items for a group of orders? - CORRECT
ANSWER Batch pick"
"What is a process where goods are gathered together in a dispatch area to form vehicle loads?
CORRECT ANSWER Marshaling"
"What are is secondary packaging? - CORRECT ANSWER Box or carton that groups a
numbering of primary packages for easier handling"
"What are is Transport packaging? - CORRECT ANSWER Usually a pallet load"
-Retail"
"What additional information maybe included depending on the circumstances of the order? -
CORRECT ANSWER -Purchase order number
-Special storage information -Warning information"
"Before an order shipped, what must be checked in order to obtain shipping accuracy? -
CORRECT ANSWER -Right product
-Right amount -Right condition"
"What are the types of checking for shipping accuracy? - CORRECT ANSWER -Visual
-Semi/fully automated"
"Where is the checking function usually done at? - CORRECT ANSWER Loading or staging
area"
"What is a shipping manifest? - CORRECT ANSWER Document that lists all of the items in a
shipment whether the load is to be delivered to a single destination or multiple destinations"
"What does a shipping manifest usually include on it? - CORRECT ANSWER -Items
-Piece count -Total weight -Destination name/address for each destination in a load" "What describes the practice of placing boxes or totes directly into a trailer without using pallets?
- CORRECT ANSWER Floor loading"
"The 5 R's for the creation of sustainable packaging - CORRECT ANSWER Restore, respect,
reduce, reuse, recover"
"What are the types of inventory? - CORRECT ANSWER raw materials, work in progress,
finished goods"
"Many Facilities also need to manage __________ inventories that can be significant. -
CORRECT ANSWER Seasonal"
"Inventory is managed at what levels? - CORRECT ANSWER -Aggregate Inventory (total
inventory) -Item Inventory (Individual items)" "This system is mostly used by the Inventory control department, it is also widely used by the
frontline workers. - CORRECT ANSWER Warehouse Management System (WMS)"
"What are some of the functions that WMS allows employees to perform? - CORRECT
ANSWER -Quantity
-Location -Status -Other relevant information"
"What are the disadvantages to Just In Time (JIT)? - CORRECT ANSWER -Increased traffic flow
-More frequent orders -Doesn't work for every facility"
"What are the 4 Rights to Just In Time (JIT)? - CORRECT ANSWER -Right amount
-Right material -Right condition -Right time and place" "JIT philosophy has had an impact on ___________ and focuses emphasis on the
__________________ rather than storage pick areas and operations. - CORRECT ANSWER
Reducing the required on hand safety stock inventory, Receiving and shipping dock areas and operations"
"ABC Inventory Analysis is based on what principle? - CORRECT ANSWER If you control the
fastest moving or highest cost items, the slower moving items will not have a significant impact"
""A" items represent what? - CORRECT ANSWER 80% of the value of goods moved"
""C" items represent what? - CORRECT ANSWER 5% of the value of goods moved although
they may account for half the items in quantity"
"What are the methods of Inventory management? - CORRECT ANSWER -FIFO
-LIFO"
fast-moving items and less frequently for low-value or slow-moving items.) - CORRECT
ANSWER Cycle Count"
"What is HAZMAT? - CORRECT ANSWER A substance or material that is capable of posing an
unreasonable risk to health, safety and property when transported in commerce"
"Who is responsible for enforcing and developing HAZMAT rules and regulations? - CORRECT
ANSWER USDOT Pipeline Hazardous Materials Safety Administration (PHMSA)"
"Who regulates the handling and storage of HAZMATs? - CORRECT ANSWER Occupational
Safety and Health Administration (OHSA)"
"What is the Right-To-Know Law? - CORRECT ANSWER Requires employers to tell employees
about the dangers of hazmat's and what they can do to protect themselves - before they begin working"
"What are the four basic elements of training required by DOT? - CORRECT ANSWER -General
awareness -Function specific -Safety training -Driver specific training (HM endorsement/certification)"
"HAZMAT labeling must be? - CORRECT ANSWER -Same surface/near PSN
-Clearly visible -Weather resistant -Class number and material symbol -Not covered by ANY other label"
"What are the basic principles of safe HAZMAT handling? - CORRECT ANSWER -ONLY trained
employees -Read labels and directions -Ensure proper ventilation -Wear appropriate PPE and dispose of it properly"
"What are the basic principles of safe HAZMAT loading? - CORRECT ANSWER -Properly secure
to protect from any movement during transport -Tools and equipment mustn't be left where they could compromise packaging and containers"
"What are the precautions for handling flammables and explosives? - CORRECT ANSWER -
Proper grounding is a MUST -No smoking or open flames near loading zone"
"What are the loading requirements for Class 1? - CORRECT ANSWER -Stop engine
-Use proper caution -Keep AWAY from hot exhaust pipes"
"What are the loading requirements for Class 2? - CORRECT ANSWER -Flat platforms/floors
for unloading -Stop engine where not required -Safety check of all valves, hoses and fittings before unloading"
"What are the loading requirements for Class 3? - CORRECT ANSWER -Stop engine
-Containers bonded and grounded -Tanks MUST be attended by qualified who remains within 150' of cargo tank and 25' of delivery hose"
"What are the loading requirements for Class 4 and 5? - CORRECT ANSWER -All loading MUST
be within the body of the vehicle -All articles MUST be kept dry"
"What are the loading requirements for Class 6 (Poisonous) and 2(Poisonous Gas)? - CORRECT
ANSWER -No food stuff of any type may be loaded with these items
-No poisons are to be in the driver's compartment"
"What are the loading requirements for Class 7(Radioactive)? - CORRECT ANSWER -Load
should be secured to avoid any spillage -Workers should not remain with vehicles unnecessarily"
"What is RQ's? - CORRECT ANSWER Reportable Quantities, the amount of the material
exceeds the threshold specified by the government"
"Hazardous material must be stored in ___________ with proper labeling. - CORRECT
ANSWER USDOT approved containers"
"The EPA and USDOT also require ____________ for HAZMAT's. - CORRECT ANSWER
Secondary containment"
-Power costs to heat/cool loads"
"Air transport is often used for what? - CORRECT ANSWER -Low weight, high value products
such as electronic/jewelry -Also used for emergency deliveries such as repair parts or replacement parts"
"What are the Advantages of Air transportation? - CORRECT ANSWER -Speed
-Flexibility (based on airstrip availability)"
"What are the Disadvantages of Air transportation? - CORRECT ANSWER -Most expensive
-Limitations based on what CAN be loaded onto planes -Fuel and maintenance costs"
"Rail transport is often used for what? - CORRECT ANSWER -Heavy volume
-Bulk products"
"What are the Advantages of Rail transportation? - CORRECT ANSWER -Best suited for large
volumes over long distances -Speed/Distance -Wide variety of goods -Works in conjunction with truck shipment"
"What are the Disadvantages of Rail transportation? - CORRECT ANSWER -Limited scheduling
-Need large shipments for cost effectiveness -Scheduling around limitations"
"Water transport is often used for what? - CORRECT ANSWER Primarily large bulky materials
over long distances"
"What are the Advantages of Water transportation? - CORRECT ANSWER -Large capacity
-Very reliable -Cost effective"
"What are the Disadvantages of Water transportation? - CORRECT ANSWER -Very slow
-Best serves areas near water -Can be affected by water levels and icing"
"What are the different types of cargo vessels? - CORRECT ANSWER -Container ships
-Bulk carriers
-Ro Ro vessels -Break bulk"
"Pipeline transport is often used for what? - CORRECT ANSWER Transport of oil, gas and
refined products"
"What are the Advantages of pipeline transportation? - CORRECT ANSWER -Low operating
cost"
"What are the Disadvantages of Pipeline transportation? - CORRECT ANSWER -High cost of
infrastructure/Right of way permits"
"What is intermodal transportation? - CORRECT ANSWER Multiple modes are used to
transport a shipment from its origin to its destination without the contents being reloaded or disturbed"
"Transport mode selected affects ____________? - CORRECT ANSWER the packaging
required and carrier classification rules dictates package choice"
"What is the most expensive logistics activity? - CORRECT ANSWER Transportation with 40%"
"Factors that impact transportation costs are: - CORRECT ANSWER -Freight
-Fuel -Maintenance -Labor -Insurance -Pick up/delivery -Loading/Unloading -Terminal handling -Idle vehicle time -Billing/Collecting -Taxes -Tolls -International fees"
"What are the types of costs? - CORRECT ANSWER -Fixed cost (vehicle cost)
-Variable cost (fuel cost)"
"What are the measure to reduce costs? - CORRECT ANSWER -Consolidate shipments
-Time definite"
"What are common measure of transportation quality? - CORRECT ANSWER -Claims free
shipment -Damage free shipment -Distance between accidents -On time arrival -On time departure -Perfect delivery -Perfect route percentages"
"What are common measure of cycle time quality? - CORRECT ANSWER -In transit variability
-Load/Unload times -Detention time -Delayed in traffic time"
"What is the international standard for containers? - CORRECT ANSWER 20 feet and 40 feet
which allows handling anywhere in the world"
"What does a dispatch list include? - CORRECT ANSWER -The trailer loading schedule
-All of the orders that go on each trailer, along with appropriate paperwork -Periodically, unscheduled vehicles arrive that either need to be loaded or unloaded. -Any special shipments out of the norm, and any express package pickups such as Fed Ex, UPS, or Air Freight"
"What is a Manifest? - CORRECT ANSWER A list of all items in a vehicles cargo"
"What is the most commonly used manifest? - CORRECT ANSWER Barcode labels/printed
labels -They match the package to manifest via barcode label"
"How are Hand Held barcode manifesting used? - CORRECT ANSWER Barcodes are scanned
for tracking on computer database where information is retained for record"
"What does a Shipping Order specifie? - CORRECT ANSWER -Product to be shipped
-Customer information -Mode of transport"
"What does a "through bill of lading" involve? - CORRECT ANSWER The use of at least two
different modes of transport"
"A delivery receipt or D/R contains the same information as the _______ or the _______. -
CORRECT ANSWER bill of lading, freight bill"
"Who retains a copy of D/R? - CORRECT ANSWER Both the carrier and the customer"
"Routes can be chose _______ or with the aid of _________, which can handle large volumes of
routing data. - CORRECT ANSWER manually, advanced computer systems"
"Who has standardized the container size and design for the widest use around the world? -
CORRECT ANSWER ISO"
"What are the ISO standards for containers? - CORRECT ANSWER -Lengths of 20', 40', 45'
-Ships capacities are designated for: TEU's (20ft container), FEU"s (40ft containers)" "What are the several types of containers that can be used with road and rail or road and water
vessels? - CORRECT ANSWER -Swap bodies
-RoadRailer's -Unaccompanied -Skeletal -Extendable"
"What are swap bodies? - CORRECT ANSWER Standard freight container, its transferred from
truck to rail using a crane"
"What are RoadRailer's? - CORRECT ANSWER Semi trailers that specifically designed to run on
rails"
"What are unaccompanied trailers? - CORRECT ANSWER Semi trailers that can be used on
ferries or piggybacked onto another trailer for rail transport"
"What are skeletal trailers? - CORRECT ANSWER Semi trailer that is designed to carry ISO
containers"
