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Mastering the CMP Exam 2025: Your Ultimate Guide to the Most Tested Questions and Accurate Answers. Top rated Exam Study Guide Latest Updated 2025/2026
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A statement of estimated revenues and expenditures for a specified period of time; divided into subject categories and arranged by principal areas of revenue and expense. See BUDGET CHART. See Also CASH FLOW CHART, PHASED BUDGET. - ansBudget A system in which revenue and expenses are counted as they are actually received. - ansCash accounting A detailed list of the individual line items that make up the revenue and expense categories in a budget. A numbering system used to identify every line item in a budget, so income and expenses are posted to the correct accounts. - ansChart of accounts CFO. Executive responsible for financial affairs of an organization. - ansChief Financial Officer (CFO) An account (usually a number) to which expenses for a function or activity are charged. - ansCost center Accounts receivable made available to individuals or firms with established credit. - ansDirect billing A statement of revenues and expenses. Also known as a profit & loss statement. - ansIncome statement A record of transactions during an event where the resulting balance is paid directly by the group. May include room, tax, incidentals, food and beverage, audiovisual equipment, decor, etc. Also Called MASTER BILL. - ansMaster account Assets minus liabilities. - ansNet worth In-house facility form authorizing cash withdrawal to be charged to master account or individual guest. - ansPaid-out A requirement for entering into a binding contract. If a contract proposal (offer) is made, it is accepted if the offeree signs the offer as submitted. If the offeree makes any changes to the offer before signing, it is a counter offer, not acceptance. - ansAcceptance An extraordinary natural event such as extreme weather, flood, hurricanes, tornadoes, earthquake or similar natural disaster that cannot be reasonably foreseen or prevented over which a contracting party has no reasonable control, making performance of the contract illegal, impracticable or impossible, thus the parties have no legal responsibility to continue performance of the contract. See FORCE MAJEURE. - ansAct of God An alternative procedure that can be specified in contracts instead of going through the process of filing a complaint and pursuing the claim in court. - ansAlternative dispute resolution (ADR) Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities. - ansAmericans with Disabilities Act (ADA) Private dispute resolution process, often referred to as alternate dispute resolution, in which the parties agree to submit their dispute to an impartial third party for a decision. Depending on the type of arbitration, the arbitrator's decision may or may not be binding. Several organizations, including the American Arbitration Association and JAMS-Endispute, handle
arbitration claims. Courts may require some disputes be submitted to arbitration instead of or prior to the formal trial process. - ansArbitration Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract. - ansAttrition clause A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization's master account. - ansAuthorized signatory Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs, due the canceling party's breach of the contract. - ansCancellation clause A document provided by an insurance company as proof that a policy has been issued and coverage is in effect. - ansCertificate of insurance A detailed section of a contract pertaining to a specific issue. - ansClause
through a travel and tourism strategy. Convention and visitor bureaus are usually membership organizations bringing together businesses that rely on tourism and events for revenue. For visitors, CVBs are like a key to the city. As an unbiased resource, CVBs can serve as a broker or an official point of contact for convention and event planners, tour operators and visitors. They assist planners with event preparation and encourage business travelers and visitors alike to visit local historic, cultural and recreational sites. - ansConvention and visitors bureau (CVB) A nonprofit organization representing specific destinations formerly known as the International Association of Convention & Visitors Bureaus. Members have expert knowledge of their city and its surrounding areas; typically they represent local hotels and motels, converence and convention centers, restaurants, attractions, etc. - ansDestination Marketing Association International Provides the event's basic specifications and captures all the information gathered. A detailed event specifications package should include things like the goals and objectives of the event, attendee profile, prefered and optional dates, the number and type of guest rooms needed, the tentative program schedule, registration area, range of acceptable guest room rates, av requirements, etc. - ansEvent profile Record of an event over time. - ansHistory Meeting Industry Network (formerly CINET or Convention Industry Network). On-line information network tracking historical and future site/booking information. CINET is provided by IACVB to its members. - ansMeeting Information Network (MINT) PER. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT, which can be found at the Convention Industry Council (www.conventionindustry.org). - ansPost-event report RFP. A document that stipulates what services the organization wants from an outside contractor and requests a bid to perform such services. Same As BID MANUAL/SPECIFICATIONS. See Also Bid Manual/Specifications - ansRequest for proposal (RFP) Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities. - ansAmericans with Disabilities Act (ADA) A permanently installed series of cable comprised of copper wire cable and/or fiber optic cable, utilized as the main thoroughfare in a building to transmit voice and data signals in or out of the facility. - ansBackbone (Unshielded Twisted Pair Cable or UTP) Usually referred to as Cat 1, 2, 3, 4 or 5 cable. Cat 5 transmits data the fastest. Fast Ethernet requires enhanced Cat 5 cable or Cat 5 to operate at its full potential. See BACKBONE. See Also Backbone - ansCategory cable A sleeping room or function room provided to an individual or organization at no cost. See COMPLIMENTARY RATIO.
See Also Complimentary Ratio - ansComplimentary room A facility that provides a dedicated environment for events, especially small events. May be certified by the International Association of Conference Centers. - ansConference center Facility that combines an exhibition space with a substantial number of smaller event spaces. The purpose of these buildings is to host trade shows, public shows, conventions, large food functions and other functions related to the convention industry. They may be purpose built or converted and municipally or privately owned. See EXHIBITION CENTER. See Also FACILITY, HALL. See Also Exhibition Center Facility Hall - ansConvention center Digital subscriber line. Brings high bandwidth via copper phone lines. - ansDSL Familiarization Trip. Offered to potential buyers of a venue, a program designed to acquaint participants with specific destinations or services and to stimulate the booking of an event. Often offered in groups, but sometimes on an individual basis. See SITE INSPECTION. See Also Site Inspection - ansFamiliarization (fam) trip A cable that is made up of tiny glass strands that are wrapped and bundled together to make up a cable. Fiber can transmit voice, data and video at gigabyte speed, or 1 billion bytes per second, with less signal loss than copper wire because the signal is carried by light rather than electricity. See BACKBONE. See Also Backbone - ansFiber-optic cable Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE. - ansFlate rate AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP). See INCLUSIVE RATE. See Also BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN. See Also Inclusive Rate Bermuda Plan Continental Plan Demi-Pension European Plan Modified American Plan - ansFull American Plan Period when the demand for a supplier's product or service is highest. Prices general increase in high season. Also Called PEAK SEASON. Compare With LOW SEASON. See Also Low Season - ansHigh season A type of digital telecommunication line that provides high speed internet access for mulitple users. - ansISDN Period when the demand for a supplier's product or service is lowest. Prices general decrease in low season. Also Called VALUE SEASON. Compare With HIGH SEASON. See Also High Season - ansLow season MAP. A type of room rate that includes breakfast and one other meal (usually dinner). See DEMI-PENSION. See Also AMERICAN PLAN, BERMUDA PLAN, CONTINENTAL PLAN, EUROPEAN PLAN. See Also Demi-Pension American Plan Bermuda Plan Continental Plan European Plan - ansModified American Plan Two or more computers or peripherals that are linked together for the purpose of sharing data. - ansNetwork
DMC. A professional services company possessing extensive local knowledge, expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and program logistics. Depending on the company and the staff specialists in the company, they offer, but are not limited to, the following: creative proposals for special events within the meeting; guest tours; VIP amenities and transportation; shuttle services; staffing within convention centers and hotels; teambuilding, golf outings and other activities; entertainment, including sound and lighting; décor and theme development; ancillary meetings and management professionals; and, advance meetings and onsite registration services and housing. See Also Professional Congress Organizer Ground Operator - ansDestination management company (DMC) Required for shipments valued at more than $2500; used by the U.S. government to monitor the dollar volume of export shipments. - ansExport declaration A government document which permits the "licensee" to engage in the export of designated goods to certain destinations. - ansExport license Risk that an organization takes when dealing with foreign currency due to exchange rates fluctuating over time. - ansForeign exchange currency risk An independent business which handles export shipments for compensation. At the request of the shipper, the forwarder makes the actual arrangements and provides the necessary services for expediting the shipment to its overseas destination. The forwarder takes care of all documentation needed to move the shipment from origin to destination, making up and assembling the necessary documentation for submission to the bank in the exporter's name. The forwarder arranges for cargo insurance, makes the necessary overseas communications, and advises the shipper on overseas requirements of marking and labeling. The forwarder operates on a fee basis paid by the exporter and often receives an additional percentage of the freight charge from the common carrier. In the United States, an export freight forwarder must be licensed by the Federal Maritime Commission to handle ocean freight and by the International Air Transport Assoc - ansFreight forwarder An event that draws a national and international audience. Typically 15% or more of attendees reside outside of the host country. - ansInternational event Permits the customs broker to complete the customs document upon the return of your shipment to the country of origin. A Power of Attorney allows one person to act as agent for another. A Limited Power of Attorney grants the right to act in only limited circumstances. - ansLimited power of attorney Professional Congress Organizer. European term for DMC (Destination Management Company). Local supplier who can arrange, manage and/or plan any function or service an event. - ansProfessional congress organizer (PCO) Process of translating one language into another while the speaker is speaking. Same As SIMULTANEOUS INTERPRETATION. - ansSimultaneous translation In-person on-site review and evaluation of a venue or location for an event. See FAM TRIP. See Also Fam Trip - ansSite inspection European term for booth or exhibit. See BOOTH. See Also Booth - ansStand
Person or firm which is licensed and specializes in travel related arrangements, such booking hotel rooms, meals, transportation, cruises, tours, vacation packages and other travel elements. - ansTravel agent VAT. A tax that is added to a product at each step of the manufacturing and marketing process reflecting value which has been added to the product by processing. - ansValue- added tax (VAT) An event that incoporates environmental considerations throughout all states of the planning process in order to minimize the negative impact on the environment. - ansGreen event Automated External Defibrillator. Device installed in many large public areas (e.g. airports, hotels, convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack. - ansAutomated external defibrillator (AED) Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs, due the canceling party's breach of the contract. - ansCancellation Clause Insurance that protects a event organizer against financial loss or expenses incurred when contractually specified perils necessitate canceling or relocating a event, or cause a reduction in attendance. - ansCancellation or Interruption Insurance Efforts of a dissident group to obstruct the conduct of an event. - ansConfrontation
accounts payable. Compare With PRE-CON MEETING. See Also Pre-Con Meeting - ansPost-event meeting PER. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT, which can be found at the Convention Industry Council (www.conventionindustry.org). - ansPost event report AKA Post Conference.Any event which is arranged for the period immediately following the conference proper. - ansPost-con AKA Pre-con meeting. A meeting at the primary facility at which an event will take place just prior to the event beginning. Attendees generally include the primary event organizer, representatives of the event organizer/host organization, department heads at the facility, other facility staff as appropriate, and contractors. The agenda focuses on reviewing the purpose and details of the event and making final adjustments as needed. Compare With POST-CON MEETING. See Also Post-Con Meeting - ansPre-event meeting AKA Pre Conference.Any event which is arranged for the period immediately preceeding the conference proper. - ansPre-con See SPECIFICATIONS GUIDE. See Also Specifications Guide - ansResume Computer Assisted Drawing/Computer Assisted Manufacturing. Some facilities have CAD systems to provide room setup diagrams. - ansComputer assisted drawing (CAD) Supplier of booth/stand equipment, rental furnishings, floor coverings, labor, drayage and signs for exhibitions and trade shows. See GENERAL SERVICE CONTRACTOR. See Also General Service Contractor - ansExhibition service contractor Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor, for instance, may have an "exclusive" in a particular facility, meaning that no other contractor is allowed to provide the same services or products in that facility. - ansExclusive GSC. An organization that provides event management and exhibitors with a wide range of services, sometimes including, but not limited to, Installation & Dismantle, creating and hanging signage and banners, laying carpet, drayage, and providing booth/stand furniture. See DECORATOR. See Also Decorator - ansGeneral service contractor A single source provider of goods or services. - ansOne-stop shop Number of facility guest rooms actually used out of a room block. - ansPick-up
A payment to a sales representative for meeting or exceeding a sales revenue goal. Or a payment made to an individual or organization for bringing business to another individual or organization. - ansCommission Raising and supporting sound, lighting or other equipment or décor from the ceiling. - ansFlying Lifts, trusses, pipe or other freestanding devices used to raise sound, lighting or other equipment above the heads of attendees and to support it from the floor. - ansGround support AKA Housing Bureau. Organization that provides reservation services for a group and its attendees. - ansHousing company Company which designs and handles some or all elements of incentive travel programs. - ansIncentive travel company In Conjunction With. An event or function that occurs because of another event. - ansIn conjunction with (ICW) Marketing tools or programs used to influence buying patterns and build customer loyalty. - ansInducements A third party vendor or company that offers complete turnkey organization support for an event, including administrative and event management services. - ansMultidisciplinary A company that offers complete turnkey organization support for an event, including administrative and event management services. - ansMulti-management firm A commission over and above the normal base commission percentage. - ansOverride A company that presents special effects and theatrical acts. This type of company may contract to put on an entire event or only parts of one. They sometimes hire speakers as part of their contract. - ansProduction company A return of part of a payment. - ansRebates An additional clause in artist's contract stipulating special requirements such as travel, dressing rooms, technical equipment, etc. - ansRider
An email marketing campaign that only sends messages to users who have requested (or opted-in) to receive specific types of information. Email conference reminders and newsletters are examples of opt-in email marketing campaigns based upon permission marketing. See PERMISSION MARKETING. See Also Permission Marketing - ansOpt-in UNSURE OF THIS ANSWER - The opposite of an opt-in email marketing campaign? - ansOpt-out
The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition. - ansLead retrieval Using hypertext, a link is a selectable connection from one word, picture or information object to another. From a Web site, a link points to content. - ansLink Two or more computers or peripherals that are linked together for the purpose of sharing data. - ansNetwork Downloadable audio and video programs playable on MP3 players. This type of application may change the face of event marketing. - ansPodcast A new development using computer chips that can be read from a distance (similar to a bar code without the need for line of sight). This type of technology holds promise to help attendees, event managers and exhibitors share information, log into cyber cafes, track continuing education credits, and much more. - ansRadio frequency identification (RFID) The type of platform that multi-purpose technology solutions designed to handle many event planning and management tasks are built on. They range in price from a few hundred dollars for a basic single-user program to hundreds of thousands of dollars for wide area networks involving hundreds of workstations or full-enterprise solutions for corporations or associations. - ansRelational databases A feature of many videoconferencing systems that allows two or more people to use the same software program, even if all do not have it on their computer or conferencing system. - ansApplication sharing The amount of information that can be transmitted in an information channel such as a telephone line, ISDN, or Ethernet. Higher bandwidth means that images and sound will load more quickly for use in videoconferences or on the Internet. - ansBandwidth Compression/Decompression or Coder/Decoder. Videoconferencing standard, included in hardware and/or software, used to compress or code video, audio, and data signals for transmission and decompress or decode the signal at the other end of the transmission. - ansCODEC Affordable videoconferencing equipment that is available and allows participants to use their computers indead of proprietary hardware for virtual meetings. They provide real-time interaction using a personal computer. - ansDesktop videoconferenceing (DVC) A feature of many videoconference systems that allows participants at each conference site to view and edit the same document. - ansDocument sharing The station which receives data transmissions from a communications satellite. - ansDownlink Web based conferencing, a vital component of the modern event professional's toolbox. - ansE-conferencing Integrated services digital network. A single ISDN line carries data at 128 Kbps. Although video conferences are possible at slower speeds, ISDN is considered to be the minimum for acceptable-quality video transmission. - ansISDN
Multi-page pressure-sensitive form where multiple copies are made by writing on the top copy of the form. NCR stands for No-Carbon Required. - ansNCR form Registration made via the Web. - ansOnline registration
A list, whether printed or electronic, by which an event organizer and/or their designates (e.g. a housing bureau) delivers multiple reservations to a hotel or other housing facility. Often the information contained in a rooming list is originally gathered through attendees' completed Housing Forms. See Also HOUSING FORM. See Also Housing Form - ansRooming list Any group of rooms that is classified or separated differently than the general attendee block within the Event-Contracted Block (ECB). See also EVENT-CONTRACTED BLOCK. See Also Event-Contracted Block - ansSub-block The person hired to review the content of advertising or marketing materials for consistency, accuracy, and to elminate repititious information. - ansCopy editor An electronic form of marketing communication that can be used as an element of an integrated marketing effort. Methods may include emailing digital brochures, delivering voice mail marketing, or sending video emails to the target audience. - ansDigital marketing Marketing activities with a common focus on the marketplace or a customer segment. The execution of each individual piece of the integrated marketing plan is consistent with, and supportive of, each of the other pieces of the plan. - ansIntegrated marketing A process of identifying human wants and needs, and developing a plan to meet those wants and needs. Refers to everything involved with convincing an attendee to come to the event. Also refers to providing information to support the exhibit sales function. - ansMarketing The complete package of marketing materials used to promote an event such as brochures, emails, direct mail, etc. Organizations should consider developing a style sheet to ensure consistency across all marketing collateral. - ansMarketing collateral A writtten plan that's purpose is to define the market for an event, outline a strategy for attracting and keeping participants, and prepare to adapt to changes in the market. This working document guides decisions about how, when, and where to expend marketing resources. - ansMarketing plan Categorization of people, organizations or businesses by professional discipline or primary areas of interest for the purposes of sales analysis or assignment. - ansMarket segments An ongoing effort by an organization to develop relationships with key media representatives before, during, and after an event. - ansMedia relations