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Market Analysis of the Indian Biscuit Industry: PBCL's Strategic Opportunities, Study Guides, Projects, Research of Marketing

Marketing, pricing and brand concepts

Typology: Study Guides, Projects, Research

2020/2021

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MARKETING PLAN - Packaged Biscuit Company
Ltd (PBCL) 2
GOA INSTITUTE OF MANAGEMENT
Sanquelim, Goa
2021-2022
SUBMITTED BY:
Aditya Priyadarshi (2021064)
Arnav Arora (2021074)
Nisha Agarwal (2021092)
Omkar Rege (2021094)
Sakshi Jain (2021105)
Vasu Kundariya (2021121)
Shashank Singh Pawar (R2021002)
TEAM: Group 7_ Section B
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MARKETING PLAN - Packaged Biscuit Company

Ltd (PBCL) 2

GOA INSTITUTE OF MANAGEMENT

Sanquelim, Goa

SUBMITTED BY:

  • Aditya Priyadarshi (2021064)
  • Arnav Arora (202107 4 )
  • Nisha Agarwal (2021092)
  • Omkar Rege (2021094)
  • Sakshi Jain (2021105)
  • Vasu Kundariya (2021121)
  • Shashank Singh Pawar (R 2021 002)

TEAM: Group 7 _ Section B

MISSION

Most admired biscuit manufacturing firm of India by taste and delivering healthy family product. SITUATION ANALYSIS PBCL is a well-established biscuit manufacturing firm in the South Indian Market since the early 70s. The firm not only manufactures biscuits but also has a presence in other product lines of the company such as dairy and bakery products. The brand value is good in the market. Although the firm is not yet in the position of being a market leader through marketing strategies, the firm aspires to increase its consumer base as well as its product offerings and ultimately become the market leader. Currently, it is in a neck-to-neck competition with NFL. It has a strong distribution channel with the scope to do better. The company wants to further expand into other regions and also start a business in the cream section for the rural market. MARKET SUMMARY PBCL possesses a good Market share of 34% and gives neck to neck competition to NFL which currently holds a 40% share of the market. There are other players also in the market such as Golden Bakery, IBP as well as emerging local companies. All the companies offer various products such as glucose biscuits, salt biscuits and cream biscuits. Although not every firm provides all kinds of products. There is some untapped potential in the market and PBCL should move towards taking advantage of that by performing market research, analysing the trends and formulation of marketing strategies. CAGR over the past 3 years of 5.19%. Overall YoY growth of approximately 7.8% in revenue. Cream biscuit in semi-urban and urban has a higher than the average growth rate and brings in approximate around 1/7th of the total revenue. An opportunity to target this market is there. The glucose rural market has a higher growth rate than average. Salt biscuits have less competition and no company is providing cream biscuits in the rural market. MARKET DEMOGRAPHIC The profile for a typical biscuit consumer consists of the following geographic, demographic, and behaviour factors: Geographic- PBCL has set a geographic target area in the southern, eastern and northern regions. By targeting, cream biscuits in the southern, glucose and salt in the northern and salt in the eastern market, the company can further boost its revenue and challenge the market leader

MARKET TRENDS

Indian market is predicted to grow by 11.27%, in value terms, during 2017-2022, to reach $ 7.25 billion by 2022. The Indian biscuit market is segmented on basis of type, distribution channel, packaging, region and company. It is growing significantly because of changes in consumer taste and preferences. The market trends have been showing continued growth for biscuits in all directions. Change in consumer preferences for healthy snacks is increasing the global biscuits market. The company has put up state of art plants in the three major metros and Uttaranchal. The company also has seven contract manufacturing operations all over India. Salt biscuit in the rural market has seen a 5 per cent YoY increase in revenue in 2017-18 to 2018 - 19. Can be a promising market for penetration as it has very low competition. Glucose in rural market is having 9 per cent YoY increase in revenue in 2017-18 to 2018-19 and cream having about 11 per cent in urban. MARKET GROWTH Along with the major biscuit players in India, many regional players have also turned up. These players have somewhat similar production facilities to the renowned ones. Their biscuits are also well packaged and healthy to eat is available at lower prices which makes them more affordable for the consumer belonging to the low-income group. To increase sales and also the product value, companies have started to launch new products and use various innovative marketing strategies. The market is expected to reach $ 7.25 billion by 2022. With the price of biscuits going down due to competition by new entrance companies, the market has had a steady growth in India, although sales have slowed down. More and more people are discovering the taste, health and price benefits of biscuits. SWOT ANALYSIS Strengths-

  • Well-established market in southern India
  • 7 contract manufacturing along with 4 own manufacturing units
  • Strong marketing and distribution network across the country
  • Diversified product range
  • High brand awareness as compared to competitors
  • High perceived value in terms of taste and packaging in a rural area.
  • Perceived quality among consumers is good for all three categories of biscuits (Glucose, Salt, Cream)

Weaknesses-

  • Lack of technology up-gradation
  • Low perceived value in terms of taste and packaging in the urban and semi-urban region
  • The perceived price for cream biscuits is high among consumers Opportunities-
  • The Indian biscuit market has the potential to grow 11.27%, in value terms, during 2017 - 2022 and can reach $ 7.25 billion by 2022.
  • The main competitor, NFL holds a low profile
  • Innovative advertising campaigns
  • Growing demand for sugar-free and diet biscuits among health-conscious people
  • Scope of growth in cream biscuit segment in a rural area
  • The high market growth rate for glucose biscuits in the rural area
  • Moderate-low competition in salt biscuit segment in all the regions with a decent scope of market growth
  • Less competition in Northern region for glucose and salt biscuits Threats-
  • High cost of raw materials (especially “Maida”)
  • Aggressive pricing strategy
  • Emerging local bakery products - new players – National + Regional Level
  • The profit margin for glucose biscuits is very low in all the regions
  • High competition in the glucose segment
  • Price hike due to inflation
  • Fluctuations in the prices of raw materials, transportation costs and distribution
  • Unfavourable weather conditions (late monsoons)

S&L-

Currently, S&L is into the cream biscuit category in urban areas of the Eastern region. The company is a part of a group of companies that are a leading chain involved in the marketing, selling and distributing of reputed FMCG products in Eastern India. So, the brand will be a tough competition for us in terms of distribution and marketing networks if we enter the eastern zone. IBP- IBP is a new player and is only in two categories of biscuits, Glucose & Cream that too mainly in urban areas. To penetrate the semi-urban markets, especially in the cream segment they are using underpricing strategy. The brand has a strong distribution network in urban markets of the eastern region which can be a threat to us if we enter that market. Apart from this currently, the glucose biscuit category is highly competitive in all three areas (urban, semi-urban and rural) and for our brand, 56% of the market that we cater to considers biscuits for everyday consumption which mainly includes Glucose biscuits. This means that a large chunk of our source of revenue is facing tough competition from all the other players in the market. PRODUCT OFFERING PBCL offers various products –

  1. The first product offered by PBCL is Glucose Biscuits. Glucose biscuits are provided for Urban, semi-urban as well as rural areas. These biscuits are the highest in demand. Hence, these are manufactured in the highest volumes and generate the highest revenue.
  2. The second Product offered by PBCL is Salt Biscuits. These are the second most preferred type of biscuits in Urban, Semi-urban as well as rural areas. However, since they are the second preference, they are manufactured in less quantity than glucose biscuits and generate almost half the revenue.
  3. The third product offered by PBCL is Cream Biscuits. Cream biscuits are currently manufactured for only urban and semi-urban areas. They are not manufactured for rural areas as of now. FUTURE PRODUCT OFFERINGS- By analysing the market, we have observed a few things-
  4. The company should introduce sugar-free and diet biscuits, because currently everyone is health-conscious and the market trend shows that everyone is moving more and more towards healthy alternatives rather than eating sugar. So, offering

sugar-free biscuits will prove to be profitable for the firm as well as increase its consumer base in the long run.

  1. For the market of cream biscuits, the competition is very less, particularly in Southern Rural areas. Hence, the company should introduce a product line of cream biscuits to capture that market before anyone else in the market particularly flour-based baked cream biscuits. KEY TO SUCCESS PBCL has a large variety of biscuits in its product line and has recently seen significant growth in the rural market with its glucose biscuits. With this jump, PBCL can also bank on increasing its sale of cream biscuits in rural markets. The brand strength of PBCL along with its innovative advertising campaign will help the company to expand its market and increase its profit. PBCL should use the latest technology in its distribution and improve its packaging of biscuits; all of these keys to success will help PBCL to increase its market share and become a market leader CRITICAL ISSUES PBCL is an established company that has a big share of the market in glucose biscuits but, to expand its business in cream biscuits and new regions, the issue that PBCL will face are:
  • Cream biscuits market already captured by Golden bakery in urban and semi-urban areas.
  • Glucose and salt biscuit market captured by S&L and IBP in the eastern market.
  • Innovative marketing strategy and brand ambassadors being used by other competitors.
  • There is a lot of price fluctuation of raw material and in distribution. To overcome this PBCL has to set more manufacturing units to ensure steady cash outflow.
  • Setting up the market of cream biscuits in rural markets with low prices to challenge competitors' prices. MARKET STRATEGY PBCL2 is going to adopt the following marketing strategies:
  • Adding Extra Raw Material- PBCL-2 is going to add extra raw material for creating the new product in the cream segment section. We shall come up with flour-based baked snack sugar-free and diet biscuits.
  • Product Line- We are planning to increase the production line for an increase in the sales line.
  • Innovative Marketing Strategies- Using incentivized customer reviews and feedback, we are going to work on the voice of the customer.
  • Brand Ambassador- We have decided to go with a brand ambassador for increment in the sales.
  • Strong Distribution Network- We are going to be the upcoming strongest distribution network in India. MARKETING OBJECTIVES
  • Establish a plant of cream biscuit in the eastern region to increase market share