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Making Choices - Human Decision Making - Lecture Slides, Slides of Human-Computer Interaction Design

In the course of human decision making, we study the basic concept of the human computer interaction and the decision making:Making Choices, Expected Monetary Value, Risky Alternatives, Highest Expected Value, Monetary Values, Random Variable, Probability, Discrete Variable, Continuous Variable, Solving Decision Trees

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2012/2013

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MAKING CHOICES
2
Expected Monetary Value (EMV)
One way to choose among risky alternatives is to pick the alternative
with the highest expected value (EV). When the objective is
measured in monetary values, the expected money value (EMV) is
used
EV is the mean of a random variable that has a probability
distribution function
)()(
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iyYPyYE =ā‹…= āˆ‘
=
(Discrete Variable)
dyyfyYE āˆ«āˆž
āˆžāˆ’ ā‹…= )()( (Continuous Variable)
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MAKING CHOICES

2

Expected Monetary Value (EMV)

 One way to choose among risky alternatives is to pick the alternative

with the highest expected value (EV). When the objective is

measured in monetary values, the expected money value (EMV) is

used

 EV is the mean of a random variable that has a probability

distribution function

1

r i

n

i

E Y = āˆ‘ yi ā‹… P Y = y

=

(Discrete Variable)

E Y ∫ y f y dy

āˆž āˆ’āˆž

( )= ā‹… ( ) (Continuous Variable)

3

EMV(A1)=C1•p 1 +C2•(1-p 1 ) EMV(A2)=C3•p 2 +C4• (1-p 2 )

A

A

O1 C

O

O

O

C

C

C

(p 1 )

Payoff

(1-p 1 )

(p 2 )

(1-p 2 )

4

Solving Decision Trees

 Decision Trees are Solved by ā€œRolling Backā€ the Trees

 Start at the endpoints of the branches on the far right-hand side and move to left  When encountering a chance node, calculate its EV and replace the node with the EV  When encountering a decision node, choose the branch with the highest EV  Continue with the same procedures until a preferred alternative is selected for each decision node

7

Don’t Perform

Perform Survey

Survey High

Old New

High $300,000 (0.3) Medium Low

Survey Low

Old (^) $130,

New Medium

Low

High $300,000 (0.6) $280,

$80, Old (^) $130,

New

Medium $100,000 (0.6) (^) $80,

-$120,

8

Don’t Perform

Perform Survey

Survey High

Old New

-$100,

High $300,000 (0.3) Medium Low

Survey Low

Old (^) $130,

New Medium

Low

High $300,000 (0.6) $280,

Old $80, $130,

New

Medium $100,000 (0.6) (^) $80,

-$120,

EMV(U 3 ) =0.6•280,000+0.4•80,000=$200,

U 1

U 2

U 3

U 4 D 1

D 2

D 3

D 4

EMV(U 4 ) =0.6•80,000+0.4•(-120,000)=$

EMV= $

EMV= $200,

EMV(U 2 ) =0.3•300,000+0.5•(100,000)+0.2•(-100,000)=$120,

EMV= $120,

EMV(U 1 ) =0.5•200,000+0.5•130,000=$165,

EMV= $165,

Conclusion: Perform survey. If survey shows high-level sales, then switch the new product ; otherwise, stay with the old product

9

Decision Path and Strategy

 Decision Path

 Represents a possible future scenario, starting from the left-most node to the consequence at the end of a branch by selecting one alternative from a decision node and by following one outcome from a chance node.

Path 1 ( A 1 ) Path 2 ( A 2 O 1 ) Path 3 ( A 2 O 2 A 3 ) Path 4 ( A 2 O 2 A 4 )

D1 U 1 D 2

A 1

A 2

O 1

O 2

A 3

A 4

A 1

A 2 D 1 D 2

U 1

O 1

O 2

A 3 A 4

Decision Paths:

10

Decision Path and Strategy (Cont’d)

 Decision Strategy

 The collection of decision paths connected to one branch of the immediate decision by selecting one alternative from each decision node along that path

Strategy 1 (A 1 ): Decision path A 1

Strategy 3 (A 2 A 4 ): Decision paths A 2 O 2 A 4 , A 2 O 1

Strategy 2 (A 2 A 3 ): Decision paths A 2 O 2 A 3 , A 2 O 1

A 1

A 2

D 1 D 2

U 1

O 1

O 2

A 3

A 4

Decision Strategies:

D1 (^) U 1 D 2

A 1

A 2

O 1

O 2

A 3

A 4

13

Decision Strategies:

Decision Tree of the Product-Switching Example

Don’t Perform

Perform Survey

Survey High

Old New

-$100,

High (0.3) Medium Low

Survey Low

Old

New Medium

Low

High (0.6) $280,

Old $80,

New

Medium (0.6) (^) $80,

-$120,

  1. Don’t perform survey and keep the old product
  2. Don’t perform survey and switch to the new product
  3. Perform survey, and if survey is high then keep the old product
  4. Perform survey, and if survey is high then switch to the new product

14

Strategy 1): Don’t perform survey and keep the old product Strategy 2): Don’t perform survey and switch to the new product

Don’t Perform

New (^) Medium

High

Low

Payoffs $300, $100, -$100,

**Probabilities

0.** Strategy 3): Perform survey and if survey high then keep the old product

Perform Survey

Survey High Survey Low

Old $130, $130,

$130,000 (100%)

Strategy 4): Perform survey and if survey high then switch to the new product

Perform Survey

Survey High Survey Low

New

$130,

Medium (0.4)

High(0.6) $280, $80,

Payoffs $280, $130, $80,

**Probabilities

0.**

$150,000 (100%)

15

Payoff($)

Pr(Payoff)

Risk Profiles of the Product-Switch Example

Strategy 1 Strategy 2 Strategy 3 Strategy 4

16

Cumulative Risk Profiles

 A graph that shows the cumulative probabilities associated with

possible consequences given a particular decision strategy

Payoff($)

Pr(Payoff≤x)

Trade Ticket Keep Ticket

Cumulative Risk Profiles of the Lottery Ticket Example

19

Making Decisions with

Multiple Objectives

Summer Job Example

Sam has two job offers in hand. One job is to work as an assistant at a local small business. The job would pay a minimum wage ($5.25 per hour), require 30 to 40 hours per week, and have the weekends free. The job would last for three months, but the exact amount of work and hence the amount Sam could earn were uncertain. On the other hand, he could spend weekends with friends.

The other job is to work for a conservation organization. This job would require 10 weeks of hard work and 40 hours weeks at $6.50 per hour in a national forest in a neighboring state. This job would involve extensive camping and backpacking. Members of the maintenance crew would come from a large geographic area and spend the entire 10 weeks together, including weekends. Sam has no doubts about the earnings of this job, but the nature of the crew and the leaders could make for 10 weeks of a wonderful time, 10 weeks of misery, or anything in between.

20

 Objectives (and Measures)

 Having fun (measured using a constructed 5-point Likert scale; Table 4.5 at page 138 ) (5) Best: A large congenial group. Many new friendships made. Work is enjoyable, and time passes quickly. (4) Good: A small but congenial group of friends. The work is interesting, and time off work is spent with a few friends in enjoyable pursuits. (3) moderate: No new friends are made. Leisure hours are spent with a few friends doing typical activities. Pay is viewed as fair for the work done. (2) Bad: Work is difficult. Coworkers complain about the low pay and poor conditions. On some weekends it is possible to spend time with a few friends, but other weekends, are boring. (1) Worst: Work is extremely difficult, and working conditions are poor. Time off work is generally boring because outside activities are limited or no friends are available.

 Earning money (measured in $)

 Decision to Make  Which job to take (In-town job or forest job)  Uncertain Events  Amount of fun  Amount of work (# of hours per week)

Decision Elements

21

Job Decision

Overall Satisfaction

Fun

Salary

Amount of Fun

Amount of Work

Fun

Overall Satisfaction

Salary

Influence Diagram

22

Decision Tree

25

Cumulative Risk Profiles of the Fun

Conclusion: For the fun objective, the forest job has higher EV but is more risky

Risk Profiles: Strategies:

  1. Forest Job 10% 100; 25% 90; 40% 60; 20% 30; 5% 0
  2. In-Town Job 100% 60

 Analysis of the Fun Objective (Cont’d)

26

Sam’s dilemma: Would he prefer a slightly higher salary for sure and take a risk on how much fun the summer will be? Or otherwise, would the in-town be better, playing it safe with the amount of fun and taking a risk on how much money will be earned? Therefore, Sam needs to make a trade-off between the objectives of maximizing fun and maximizing salary.

27

 Trade-off Analysis

 Combine multiple objectives into one overall objective  Steps  First, multiple objectives must have comparable scales  Next, assign weights to these objectives (the sum of all the weights should be equal to 1)  Subjective judgment  Paying attention to the range of the attributes (the variables to be measured in the objectives) is crucial; Attributes having a wide range of possible values are usually important (why?)  Then, calculate the weighted average of consequences as an overall score  Finally, compare the alternatives using the overall score

28

Summer Job Example (Cont’d)

Set $2730 (the highest salary) = 100, and $2047.50 (the lowest salary) = Then, Intermediate salary X is converted to: (X-2047.50)Ā·100/(2730-2047.50) (Proportion Scoring)

Sam thinks increasing salary from the lowest to the highest is 1.5 times more important than improving fun from the worst to best, hence Ks=1.5Kf , Because Ks+Kf=1  Ks=0.6, Kf=0.

 Convert the salary scale to the same 0 to 100 scale used to measure fun

 Assign weights to salary and fun (Ks and Kf)

31

Exercise

D 1

D 2

A

B

A 2

A 1

U 1

U 3

U 2

  1. Solve the decision tree in the figure
  2. Create risk profiles and cumulative risk profiles for all possible strategies. Is one strategy stochastically dominant? Explain.

O 11

O 12

O 21

O 22

O 31

O 32

32

D 1

D 2

A

B

A 2

A 1

U 1

U 3

U 2

EV(U 2 )=00.5+150.5=$7.

EV(U 1 )=80.27+40.73=$5.

EV(U 3 )=100.45+00.55=$4.

EV(U 2 )=$7.

EV(U 1 )=$5.

EV(U 3 )=$4.

In conclusion, according to the EV, we should choose A, and if O 11 occurs, then choose A 1

1. Solving the decision tree

O 11

O 12

O 21

O 22

O 31

O 32

33

D 1

D 2

A

A 1

U 1

2. Risk Profiles and Cumulative Risk Profiles

Decision Strategies:

Strategy 1: A - A 1

$4 (0.73) $8 (0.27)

Strategy 2: A – A 2

D 1

D 2

A

A 2

U 1

U 2

Strategy 3: B

D 1 B

U 3

34

2. Risk Profiles and Cumulative Risk Profiles (Cont’d)

0

1

0 2 4 6 8 10 12 14 16 18 20 Strategy A-A 1 Strategy A-A 2 Strategy B

Risk Profiles

0

1

0 2 4 6 8 10 12 14 16 18 20

Cumulative Risk Profiles

Conclusion: No stochastic dominance exists