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INFORMATION TECHNOLOGY
MANAGEMENT C954 EXAM
QUESTIONS AND CORRECT
ANSWERS LATEST VERSION
"What is data visualization? - CORRECT ANSWER=> A method of utilizing technologies to view data and transform information into a business perspective" "One phase of the data mining process is data preparation. What is the role of this phase? - CORRECT ANSWER=> To gather and organize data in the correct formats and structures for analysis" "What is big data? - CORRECT ANSWER=> A collection of large, complex data sets, including structured and unstructured data, that cannot be analyzed using traditional database methods and tools" "What is a relational database management system? - CORRECT ANSWER=> A data model for organizing information that allows users to create, read, update, and delete data in a relational database" "What is a management information system (MIS)? - CORRECT ANSWER=> A business function that moves information about people, products, and processes across a company to facilitate decision-making and problem-solving" "What is business intelligence? - CORRECT ANSWER=> Information collected from multiple sources, such as suppliers, customers, competitors, partners, and industries, that is analyzed for patterns, trends, and relationships for strategic decision-making" "Which category of hardware is described as "equipment used to capture information and commands"? - CORRECT ANSWER=> Input devices"
"What is one primary force driving enterprise resource planning (ERP) failures? - CORRECT ANSWER=> Software customization and costs" "Which executives facilitate the digital conversation and build the digital center of excellence model? - CORRECT ANSWER=> Chief information officers (CIOs)" "Which result is an effect of the iceberg IT situation? - CORRECT ANSWER=> Employees are kept from developing the end-to-end process knowledge that is vital to productivity and innovation." "What is one of the five attributes that Kim Stevenson believes a team needs in order to become effective IT leaders? - CORRECT ANSWER=> Breadth" "What is the order of the five steps to build urgency in IT? - CORRECT ANSWER=> Putting leaders in the right position, giving leaders broad latitude, picking the right leaders, providing leaders with adequate resources, establishing clear principles" "What is the definition of a transformation process? - CORRECT ANSWER=> A conversion of inputs to outputs" "How is trend analysis used? - CORRECT ANSWER=> A trend is examined to identify its nature, causes, speed of development, and potential impacts." "What is the definition of real-time adaptive security? - CORRECT ANSWER=> The network security model necessary to accommodate the emergence of multiple perimeters and moving parts on the network and increasingly advanced threats targeting enterprises" "Which policy requires a user to agree in order to gain access to a company's email and information systems and to the internet? - CORRECT ANSWER=> Acceptable use" "What is the definition of opt out? - CORRECT ANSWER=> A choice to deny permission to incoming emails" "What is the definition of workplace management information systems (MIS) monitoring? - CORRECT ANSWER=> The act of tracking people's activities by such measures as the number of keystrokes, error rate, and the number of transactions processed"
"What is a worm? - CORRECT ANSWER=> Malicious software that spreads itself not only from file to file but also from computer to computer" "What is ransomware? - CORRECT ANSWER=> A form of malicious software that infects a computer and blocks all access until given some form of payment" "A special class of spyware that collects user data and transmits it over the internet without the user's knowledge or permission - CORRECT ANSWER=> Software that claims to serve some useful function, but its main purpose is to allow internet advertisers to display advertisements without the consent of the computer user" "What is spyware? - CORRECT ANSWER=> A special class of adware that collects user data and transmits it over the internet without the user's knowledge or permission" "One agile management information system (MIS) infrastructure characteristic is accessibility. What does this mean in terms of a system? - CORRECT ANSWER=> The system has varying levels defining what system users are allowed to access, view, or perform." "What does it mean for a system to have portability? - CORRECT ANSWER=> It is available to operate on different devices or software platforms." "What is fault tolerance? - CORRECT ANSWER=> The ability for a system to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service" "What is an information security plan? - CORRECT ANSWER=> A detailed description of how an organization will implement information security policies" "Which term describes a phishing expedition in which the emails are carefully designed to target a particular person or organization? - CORRECT ANSWER=> Spear phishing" "What is multifactor authentication? - CORRECT ANSWER=> A security process that requires more than two means of authentication, such as what the user knows, what the user has, and what the user is" "Which characteristic of the agile management information system (MIS) allows organizations to meet business and environmental changes? - CORRECT ANSWER=> Maintainability"
"What is a program evaluation and review technique (PERT) chart? - CORRECT ANSWER=> A graphical network model that depicts a project's tasks and the relationships between those tasks" "Why would a project require an executive sponsor according to the Project Management Institute (PMI)? - CORRECT ANSWER=> To provide financial resources for a project" "Which factor is a primary reason for project failure? - CORRECT ANSWER=> The balance of the triple constraints" "What is agile methodology? - CORRECT ANSWER=> A methodology that aims for customer satisfaction through early and continual delivery of useful software components developed by an iterative process with a design point that uses the bare minimum requirements" "What is waterfall methodology? - CORRECT ANSWER=> A sequence of phases in which the output of each phase becomes the input for the next" "What is the systems development life cycle (SDLC)? - CORRECT ANSWER=> The overall process for developing information systems, from planning and analysis through implementation and maintenance" "What is the definition of project scope? - CORRECT ANSWER=> The need, justification, requirements, and current boundaries for a project" "What is a value chain analysis? - CORRECT ANSWER=> A business tool that views a firm as a series of business processes that add value to a product or service" "What is the definition of Porter's three generic strategies? - CORRECT ANSWER=> A business strategy involving methods that are neither organization- nor industry-specific and can be applied to any business, product, or service" "What is an assessment of the competitive forces within the environment in which a company operates to evaluate the potential for profitability in an industry? - CORRECT ANSWER=> Porter's five forces model" "What is a SWOT analysis? - CORRECT ANSWER=> An evaluation of an organization's strengths, weaknesses, opportunities, and threats to identify significant influences that work for or against business strategies
"What is the definition of Real Simple Syndication (RSS)? - CORRECT ANSWER=> A web format used to publish frequently updated works, such as blogs, news headlines, audio, and video, in a standardized format" "What is an application programming interface (API)? - CORRECT ANSWER=> A set of routines, protocols, and tools for building software applications" "What is the order of steps in the six-step decision-making process? - CORRECT ANSWER=> Problem identification, data collection, solution generation, solution testing, solution selection, and solution implementation" “Which network topology describes devices that are connected by signals between access points and wireless transmitters within a limited range? - CORRECT ANSWER=> wireless" "A company has multiple locations and employs hundreds of people. Employees must be connected to the same network and have access to the same servers to complete day-to-day tasks. Which computer category would meet this company's needs? - CORRECT ANSWER=> Mainframe computer" "Which topology is part of the five most common network topologies? - CORRECT ANSWER=> Ring" "What is a client-server network? - CORRECT ANSWER=> A model for applications in which the bulk of the back-end processing takes place on a server, while the front-end processing is handled by the clients" "What is a wide area network (WAN)? - CORRECT ANSWER=> A large computer network that spans large geographic areas, such as a state, province, or country" "What is system software? - CORRECT ANSWER=> Software that controls how the various technology tools work together with the application software" "What is the role of the CPU in a computer system? - CORRECT ANSWER=> To interpret and execute program instructions" "What is the function of return on investment (ROI) as a financial analysis ratio? - CORRECT ANSWER=> It indicates the earning power of a project."
"What is wired equivalent privacy (WEP)? - CORRECT ANSWER=> An encryption algorithm designed to protect wireless transmission data" "Which characteristic applies to wireless local area networks (WLANs)? - CORRECT ANSWER=> WLANs use radio signals to transmit and receive data over distances of a few hundred feet" “sustainable, or green, MIS - CORRECT ANSWER=> Describes the production, management, use, and disposal of technology in a way that minimizes damage to the environment." "corporate social responsibility - CORRECT ANSWER=> Companies' acknowledged responsibility to society." "clean computing - CORRECT ANSWER=> Refers to the environmentally responsible use, manufacture, and disposal of technology products and computer equipment." "green personal computer (green PC) - CORRECT ANSWER=> Built using environment-friendly materials and designed to save energy." "Ewaste - CORRECT ANSWER=> Refers to discarded, obsolete, or broken electronic devices." "sustainable MIS disposal - CORRECT ANSWER=> Refers to the safe disposal of MIS assets at the end of their life cycle." "energy consumption - CORRECT ANSWER=> The amount of energy consumed by business processes and systems." "carbon emission - CORRECT ANSWER=> Includes the carbon dioxide and carbon monoxide in the atmosphere, produced by business processes and systems." "grid computing - CORRECT ANSWER=> A collection of computers, often geographically dispersed, that are coordinated to solve a common problem." "smart grid - CORRECT ANSWER=> Delivers electricity using two-way digital technology." "Virtualization - CORRECT ANSWER=> The creation of a virtual (rather than actual) version of computing resources, such as an operating system, a server, a storage device, or network resources."
"cloud bursting - CORRECT ANSWER=> When a company uses its own computing infrastructure for normal usage and accesses the cloud when it needs to scale for high/peak load requirements, ensuring a sudden spike in usage does not result in poor performance or system crashes." "utility computing - CORRECT ANSWER=> Offers a pay-per-use revenue model similar to a metered service such as gas or electricity." "Infrastructure as a Service (IaaS) - CORRECT ANSWER=> Delivers hardware networking capabilities, including the use of servers, networking, and storage, over the cloud using a pay- per-use revenue model." "dynamic scaling - CORRECT ANSWER=> Means that the MIS infrastructure can be automatically scaled up or down based on needed requirements." "Disaster Recovery as a Service (DRaaS) - CORRECT ANSWER=> Offers backup services that use cloud resources to protect applications and data from disruption caused by disaster." "data as a service (DaaS) - CORRECT ANSWER=> Facilitates the accessibility of business-critical data in a timely, secure, and affordable manner." "Platform as a Service (PaaS) - CORRECT ANSWER=> Supports the deployment of entire systems including hardware, networking, and applications using a pay-per-use revenue model." "Big Data as a Service (BDaaS) - CORRECT ANSWER=> Offers a cloud-based Big Data service to help organizations analyze massive amounts of data to solve business dilemmas." "Moore's Law - CORRECT ANSWER=> Refers to the computer chip performance per dollar doubling every 18 months." "Upcycle - CORRECT ANSWER=> Reuses or refurbishes ewaste and creates a new product."
