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Increasing Hospital POS Collections Project by DistPub.com
Typology: Schemes and Mind Maps
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**Student Name: *** Date: *****
Exercise 1 Process Stability Using the data given in Table 2, determine if the POS performance is stable using a control chart. Explain why you used the type of control chart you selected.
To determine if the POS performance is stable using a control chart, we can use a time series control chart. A time series control chart is a type of control chart that is used to monitor the stability and consistency of a process over time by plotting data points on a graph and drawing control limits around the data.
Exercise 2 Scope Opportunity Using the data given in Table 1, how would you scope the focus area of the project?
It sounds like your organization, Holistic Health Systems, is trying to improve its Point of Service Collections (POS) rate, which is the percentage of patient payments that are received within 7 days of discharge. We have identified a target POS rate of 40.6% and have formed a Lean Six Sigma team to help to reach this goal.
Exercise 4 Solution Categories Based on the information provided, what could be the affinity categories for the key drivers that impact POS performance?
Based on the information provided, the affinity categories for the key drivers that impact POS performance could be: Patient education and communication: This category could include key drivers such as ensuring proper patient education on benefits and liability and having accurate tools to help estimate patient liability or responsibility.
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