FAQs regarding ONLINE CLAIM SETTELMENT
1) What are the Claim Forms that can be filed from the UAN-Member Interface
directly by the employee?
A) Member can apply for
a. PF Final Settlement (Form19),
b. Pension Withdrawal Benefit (Form10-C) and
c. PF Part Withdrawal (Form31) from the Member Interface directly
2) What are the requirements from the member to be for filing Online Claims?
A) Member should fulfil following conditions:
a. The member should have activated his/her Universal Account Number
and the mobile number used for activating UAN should be in the working
condition.
b. Member’s AADHAAR details should be seeded in EPFO database and he
should avail OTP based facility for verifying eKYC from UIDAI while
submitting the claim.
c. Member’s Bank Account along with IFSC code should be seeded in EPFO
database.
d. Permanent Account Number (PAN) should be seeded in EPFO database
for PF Final Settlement Claims in case his/her service is less than 5 years.
3) What are the service requirements for online filing of PF Final Settlement Claims
(Form-19)?
A) Member should fulfil following service conditions:
a. Date of Joining and Date of Exit of Member should be available in the
EPFO Database.
b. Member should not be working presently under any establishment
coverable under PF Act.
c. The Claim should be submitted not before two months after leaving
Establishment.
4) What are the additional service requirements for online filing of Pension
Withdrawal Benefit Claim (Form-10C)?
A) Member’s Total Service should be more than 6 months and less than 9.5 years
in addition to the conditions mentioned under 3) above for filing Pension
Withdrawal Benefit Claim.
