Employee Stakeholders and Workplace Issues - Business and Society - Lecture Slides, Slides of Business and Society

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Employee Stakeholders and

Workplace Issues

Chapter Sixteen Objectives

• Identify the major changes occurring in the workforce today
• Outline the new social contract between employers and employees
• Explain the employee rights movement
• Discuss the employment-at-will doctrine
• Discuss the right to due process and fair treatment
• Describe the actions companies are taking to make the workplace friendlier
• Elaborate on the freedom-of-speech issue and whistle blowing

Introduction to Chapter Sixteen

• Consider how global competition has

reshaped the social contract between

organizations and their workers

• Consider the trend of expanding employee

rights

• Right not to be fired without just cause
• Right to due process and fair treatment
• Right to freedom of speech within the workplace

The New Social Contract

Business Organization’s Expectations

Employee’s Expectations

Understandings

Social Contract: Changes

Old Social Contract New Social Contract Job security Few tenure arrangements Life careers with one employer Few life careers; changes common Loyalty to employer Loyalty to self Paternalism Relationships far less familial

Sense of entitlement Personal responsibility for one’s job future

Stable, rising income Pay for ―value added‖ Focus on individual accomplishments

Focus on team building and projects

Social Contract: New View

Employee Rights Movement

Sources of Employee Rights

• Statutory rights
• Collective bargaining rights
• Enterprise rights

Employee Rights Movement

Models of Management Morality and

their Orientation Toward Employees

Moral Amoral Immoral

End (^) Law Means

Right Not to be Fired Without Just Cause

1. Stay on the right side of the law

2. Investigate complaints in good faith

3. Deal in good faith with employees

4. Fire only for good cause

Management’s Response

The Right to Due Process

Types of Due Process

• Substantive due process
  • Right to fair treatment
• Procedural due process
  • Right to a fair system of decision making

Alternative Dispute Resolution

Common Approach

• Open door policy
• Three concerns
  • Process is closed
  • One person review
  • Bias in favor of managers

Alternative Dispute Resolution:

Ethical Ways for Due Process

Peer Review Panel—Fellow workers in the same job family and at a grade level equal to or higher than the employee with a grievance

Hearing procedure—permits employees to be represented by attorney or neutral party

Ombudsperson—A ―troubleshooter‖ investigates and helps achieve equitable settlements for employee complaints

Consequences of Whistle-Blowing

• Increased criticism of work
• Less desirable work assignments
• Pressure to drop charges against the company
• Heavier workloads
• Loss perquisites
• Exclusion from meetings

Whistle-Blowing

Seven Stages of Life of a Whistle-Blower

• Discovery of the organizational abuse
• Reflection on what action to take
• Confrontation with superiors
• Retaliation against the whistle-blower
• Long haul of legal action
• Termination of the case
• Going on to a new life