Communication skill lecture 2, Lecture notes of Communication

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• (^) BY- DR PARUL SINGH
• (^) LECTURE ON PROFESSIONAL COMMUNICATION
• (^) 2nd lecture.

FACULTY OF ENGINEERING

AND TECHNOLOGY

What is Noise?

Noise is a variety of sound. It means

any unwanted sound. Sounds,

particularly loud ones, that disturb

People or make it difficult to hear

wanted sounds, are noise.

For example, conversations of other

people may be called noise by people

not involved in any of them; any

unwanted sound such as dogs

barking, neighbours playing loud

music, road traffic sounds, or a

distant aircraft in quiet countryside,

Communication Process / Stages of Communication / Communication Cycle

As we know, communication is a

dynamic interactive process. It

consists of five steps, that is:

1) Ideation

2) Encoding

3) Transmission

4) Decoding

5) Feed back / Response

Let us understand the different

stages of communication as shown in

the figure below:

Sender has an Idea Sender converts the idea in to words Message travels over channel Receiver decodes message Receiver Responds Transmission Ideation Encoding Decoding & Feed back Sender (Sx) Receiver (Rx)

2) Encoding

It is the second step in

communication. It is the process of

changing the information into some

form

of logical and coded message. It

involves –

a) Selecting a language

b) Selecting an appropriate

communication form

c) Selecting a medium of

communication

Transmissi

on:

It refers to the flow of message over

the chosen channel. It involves

choosing the -

o Proper time (When to communicate) o Proper place (Where to communicate) o Proper way (How to communicate) Channels of transmission can be internet, fax, telephone, courier service, Television, P&T etc.

Decodin

g:

Decoding is the process of converting a message into thoughts. It is important to note that it is the message that is transferred, as meaning can not be transferred from one person to another. The receiver has to assign meaning to a