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The martin clitheroe practice's approach to clinical governance, which includes patient involvement, experience, health & safety, clinical audit, evidence-based medical treatment, information use, staff management, education, training, and a strategic approach. The policy aims to ensure the highest quality treatment and care for patients, adhere to current best practices, and continuously improve services.
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This policy sets out our Practice’s approach to Clinical Governance.Implementing Clinical Governance applies throughout the Practice and is designed to ensure the safety and well-being of our patients and improve the service that they receive from us.
The Practice will always do its utmost to provide the highest quality treatment and care it can to its patients, ensuring at all times that it works with the most up-to-date clinical information and current best practice guidelines.
1. Patient involvement. We will encourage and actively seek patient participation, ensuring there is a system in place which enables patients to provide feedback and make suggestions and be actively involved in deciding how the health services they use should develop. This system will be supported and promoted through open dialogue, in person and / or in writing, and we give patients the opportunity to meet, exchange ideas and information to improve the running of the Practice and ensure we are listening and responding to the needs and concerns of our patients. 2. Patient experience. We will discuss feedback received from patients and publicise both suggestions and the practice response. Whenever an identifiable patient makes a suggestion, the Practice will ensure s/he will receive a personal response. We will view the practice from the patient perspective (in particular from formal patient survey results) and actively seek to try and implement feasible and beneficial ideas. 3. Health & Safety and Risk Control. The Practice implements a robust framework for ensuring it adheres to Health and Safety legislation, both for staff working within the Practice premises and environment, as well as preventing harm to patients when they attend the clinic. It is all staff’s responsibility to read and keep up to date with all the health and safety related policies in place at the clinic. Martin Clitheroe is the Practice Health & Safety Lead who has overall responsibility for ensuring the Practice Premises are a safe environment for staff and patients using the service. We operate an open system of Significant Event Reporting which ensures we review, obtain and provide feedback and learn from such incidents. Each Significant Event is discussed in detail and agreed action documented in a Significant Event Review / Clinical Policy Review Meeting. 4. Clinical Audit. The Practice undertakes regular clinical audits, carefully and accurately recording the results and taking appropriate action so that we are able to effectively plan for the implementation of changes / improvements for the benefit of our Patients. Our administrative procedures are also audited on a regular basis to ensure they are operating effectively. 5. Evidence-based medical treatment.
Martin Clitheroe Practice is the Clinical Governance Lead(s) for the Practice, having responsibility for:
