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CCMA PRACTICE EXAM QUESTIONS AND COMPLETE SOLUTIONS
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"Which of the following letters would most likely be signed by the medical assistant? Order for office supplies Letter dictated by the physician to a patient Letter to another physician about a consultation
Medical reports to an insurance company - CORRECT ANSWER Order for office supplies"
"Which of the following is NOT included in the medical history? Accidents and injuries Occupation Immunizations Medications
Operations - CORRECT ANSWER Occupation"
"Assuming that an elderly patient will have a difficult time understanding the directions for how to take medication is an example of:
a. Prejudice b. Stereotyping c. Encoding d. Rationalization - CORRECT ANSWER Stereotyping"
"When is the physician reimbursed directly for his services by the insurance company? Always If the patient has signed an assignment of benefits form Never
If the patient has signed a written consent for treatment - CORRECT ANSWER If the patient
has signed an assignment of benefits form" "Which of the following could result in the medical assistant becoming infected with a pathogen? Having an open sore on the hand Licking a label for a specimen container Eating while testing a microbiologic specimen Drinking coffee in the office laboratory
All of the above - CORRECT ANSWER All of the above"
"Which of the following are asthma triggers? Tobacco smoke Vigorous physical exercise Animal dander
All of the above
House dust - CORRECT ANSWER All of the above"
"Otodynia Incision into the eardrum surgical procedure that breaks up stones pain in the ear.
runny nose - CORRECT ANSWER pain in the ear."
"au: left eye both eyes right ear both ears right eye
left ear - CORRECT ANSWER both eyes"
"Which of the following vital signs can be expected in a child that is afebrile? a. Rectal Temp of 100.9 degrees F. b. Oral Temp of 38 degrees C. c. Axillary Temp of 98.6 degrees
F. d. All of the above are incorrect. - CORRECT ANSWER Axillary Temp of 98.6 degrees"
"Which of the following needles has the largest lumen? 25 G 18 G 27 G
20 G - CORRECT ANSWER 18 G"
"The purpose of a peak flow meter is to Measure how quickly air flows out of the lungs Diagnose asthma Deliver asthma medication to the lungs
Prevent an asthma attack - CORRECT ANSWER Measure how quickly air flows out of the lungs"
"What type of computer program does the medical assistant usually use to prepare letters? Database. Spreadsheet. Letters are usually prepared on a typewriter, not the computer.
Word processing. - CORRECT ANSWER Word processing."
Progress Notes Lab/X-ray
History and Physical - CORRECT ANSWER Lab/X-ray"
"Who is responsible for giving the patient written instructions before surgery? The surgeon's office The hospital or day surgery center Written instructions are not necessary
The primary care physician's office - CORRECT ANSWER The surgeon's office"
"What system schedules three or four patients every half hour, who are seen in the order they arrive? Wave Stream Clustering
Modified wave - CORRECT ANSWER Wave"
"Who proposed the Hierarchy of Needs?
a. Maslow b. Freud c. Erikson d. Skinner - CORRECT ANSWER Maslow"
"Which of the following helps a medical assistant the most to present a professional appearance? Wearing small earrings that do not dangle Wearing stylish white shoes with 2-inch heels Wearing artificial nails with red polish
Making sure to wear a hair net or hat at all times - CORRECT ANSWER Wearing small earrings
that do not dangle" "Which of the following requires a food label? Packaged foods Fresh fruits Restaurant food
Fresh vegetables - CORRECT ANSWER Packaged foods"
"Malpractice that has been ruled because of a physician's failure to act is a form of:
a. Misfeasance b. Malfeasance c. Infeasance d. Nonfeasance - CORRECT ANSWER
Nonfeasance" "Intramuscular injections
An amount up to ___ ml can be injected into the gluteal or vastus lateralis muscles in normal size adults 3 1 5
2 - CORRECT ANSWER 3"
"All of the following are high in dietary cholesterol EXCEPT: Egg whites Liver Shellfish
Milk - CORRECT ANSWER Egg whites"
"Which of the following helps to reduce the pain of an IM injection? Allowing the alcohol/antiseptic to dry completely Withdrawing the needle at the same angle as that used for insertion Holding the needle steady after inserting it Inserting the needle quickly into the patient's skin
All of the above - CORRECT ANSWER All of the above"
"Which of the following is a characteristic of soluble fiber? It makes an individual feel full longer Good food sources include oatmeal, applies, broccoli, and legumes All of the above
It helps to lower blood cholesterol - CORRECT ANSWER All of the above"
"Which of the following is an example of an empty calorie food? Cake All of the above Candy Cookies
Soft drinks - CORRECT ANSWER All of the above"
"After performing the ear irrigation, the MA should relay the following information to the patient: You may not be able to hear well for a while. You may have a blood-tinged drainage for a few days. You need to lie on your left side.
"What occurs in the body when more calories are used for energy by the body than are
consumed? - CORRECT ANSWER Calorie deficit"
"Which of the following must be included in a prescription for a controlled drug? - CORRECT
ANSWER Physician's DEA number"
"After printing a letter to be sent by the medical office, a medical assistant notices that a word is
not spelled correctly. What should the medical assistant do? - CORRECT ANSWER Correct the
computer file and reprint the letter." "A web site is a useful tool for providing information about a medical practice to the practice's
patients and the general public. T/F - CORRECT ANSWER True"
"Because a medical assistant works for a primary care physician, what types of patients are seen in his office? Individuals older than 60 All of the above Children
Adults - CORRECT ANSWER All of the above"
"Which part(s) of a standard letter is/are not used in the simplified letter style? - CORRECT
ANSWER Salutation and complimentary closing"
"What should the medical assistant know about each type of insurance accepted by the medical
office? - CORRECT ANSWER The specific procedures covered by type of insurance"
"The procedure for taking a pulse rate on an infant differs from an adult how? a. Pulse rates are not taken on infants. b. The apical pulse method is used on infants. c. Pulse rates on infants are taken with a sphygmomanometer. d. Pulse rates on infants are taken apically in the
third intercostal space. - CORRECT ANSWER The apical pulse method is used on infants"
"The mitral valve is synonymous with the term:
a. Left ventricle b. Right atrium c. Bicuspid valve d. Tricuspid valve - CORRECT ANSWER
Bicuspid valve"
"The health history is taken - CORRECT ANSWER Before the physician performs the physical
examination"
"Which condition is the lowest priority and could wait until an available appointment in 1 or 2
days? - CORRECT ANSWER Cold with runny nose"
"What is the usual treatment for an anaphylactic reaction? - CORRECT ANSWER Epinephrine
injection"
"An expansion of the chief complaint is known as the - CORRECT ANSWER Present illness"
"Which of the following will increase the owner's equity?
a. Drawing b. Revenue c. Expenses d. None of the above. - CORRECT ANSWER Revenue"
"The medical assistant must look up CPT codes for most office visits and office procedures in the
CPT manual before entering patient charges into the computer. T/F - CORRECT ANSWER
False" "Which of the following microscopes has adjustment knobs that allow movement of the slide in a
vertical or horizontal position? - CORRECT ANSWER Mechanical stage microscope"
"The section of the CPT manual that contains the most codes is the Evaluation and Management
section. T/F - CORRECT ANSWER False"
"fungus - CORRECT ANSWER myc/o"
"All of the following provide kilocalories for the body EXCEPT: Dietary fiber Fat Protein
Carbohydrates - CORRECT ANSWER Dietary fiber"
"Leads 1, 2, and 3 are the - CORRECT ANSWER Bipolar leads"
"What are the three necessary components of communication? a. Sender, Receiver, Feedback b. Sender, Message, Receiver c. Message, Feedback, Clarification d.
Sender, Interpretation, Receiver - CORRECT ANSWER Sender, Message, Receiver"
"Which of the following is NOT a natural defense mechanism of the body? Antibodies Antibiotics Phagocytosis by white blood cells
The skin - CORRECT ANSWER Antibiotics"
"A child is diagnosed with a Greenstick Fracture. Which of the following most accurately describes the broken bone? a. compound fracture of the fibula b. a partial break in a long bone c. fracture of the growth plate
of the ulna near the wrist d. Collects fracture of the tibia - CORRECT ANSWER a partial break in
a long bone"
"If a medical office sends a collection letter to a patient, what should be included? - CORRECT
ANSWER A specific date by which payment is required"
"Which of the following is the most formal closing for a business letter? - CORRECT ANSWER
Very truly yours" "Which of the following is an anthropomorphic measurement?
a. Blood pressure b. Temperature c. Pulse Rate d. Weight - CORRECT ANSWER Temperature"
"What term might be used before there is enough information to make a definitive diagnosis? -
CORRECT ANSWER Medical impressions"
"What is a complete protein? - CORRECT ANSWER A protein that contains all of the essential
amino acids needed by the body"
"When a medical assistant witnesses a patient's signature, it means that he or she - CORRECT
ANSWER Verified the patient's identity and watched the patient sign the form"
"Patients with epistaxis: a. should tilt the head forward, not backward. b. should be taken to the emergency room regardless of the severity. c. should be treated with aspirin therapy to reduce the severity. d. All of
the above. - CORRECT ANSWER should tilt the head forward, not backward."
"Written referrals usually state which of the following items? The name of the physician who is making the referral All of the above The problem for which the patient is being referred
How many visits are allowed
The name of the physician to whom the patient is being referred - CORRECT ANSWER All of
the above" "If a person must pay a fixed amount of money every time he or she receives medical services,
that amount is called a copayment. T/F - CORRECT ANSWER True"
"When a diagnosis code in the index of the ICD-10 manual ends in a dash, what should be
assumed? - CORRECT ANSWER The code must be used with a second code for the underlying
condition."
"When a patient dies, how should the medical office send the final bill? - CORRECT ANSWER
To the patient's address, headed "To the Estate of" and the patient's name"
"Data obtained from the patient are recorded in POR progress notes under - CORRECT
ANSWER Subjective data"
"The body plane that divides the body into right and left sides is the:
a. Frontal Plane b. Medical Plane c. Sagittal Plane d. Transverse Plane - CORRECT ANSWER
Sagittal Plane"
"Which of the following is an advantage of using a computerized billing system? - CORRECT
ANSWER Claim messages can be automatically added to bills of overdue accounts."
"In a business letter, all parts of the letter should be created in the same font. t/f - CORRECT
ANSWER True"
“Which of the following situations requires the completion of a release of medical information form? When a patient transfers records to a new physician To bill the patient's insurance company To send the patient's records to a consulting physician
To determine the patient's eligibility for insurance benefits - CORRECT ANSWER When a
patient transfers records to a new physician" "When the same dose of a drug no longer produces the desired effect, it is said that the patient has developed An idiosyncratic reaction
The hereditary diseases and health of blood relatives The patient's previous diseases, injuries, and operations
Information about the patient's lifestyle - CORRECT ANSWER The patient's previous diseases,
injuries, and operations" "How does a classification system become a coding system? Names are replaced by numbers and letters. Names are arranged in alphabetic order. Names are shortened to abbreviations.
Letters in the names of items are rearranged. - CORRECT ANSWER Names are replaced by
numbers and letters." "This is the part of the prescription form that indicates the names and quantities of ingredients to be included in the medication.
a. Inscription b. Superscription c. Subscription d. Rx - CORRECT ANSWER Rx"
"In the ICD-10 code M84.50xA, what is the function of the "x"? It indicates whether it the visit is the initial visit, or a subsequent visit. It determines the number of sites of involvement for the condition. It makes the code more specific by indicating right or left.
It is a placeholder for information that is not specified. - CORRECT ANSWER It is a placeholder
for information that is not specified." "Non-Verbal Communication is: a. Not the most utilized form of communication b. Uses facial expression and body language to send messages c. Most often used when sending messages over email or telephone d. An
ineffective manner of communication - CORRECT ANSWER Uses facial expression and body
language to send messages" "↑ dosage to 3mg q.i.d. Increase dosage to 3 mg and then pt will quit in 1 day Increase dosage to 4 mg three times a day Increase dosage to 3 mg four times a day
Increase dosage to 3 mg every other day - CORRECT ANSWER Increase dosage to 3 mg four
times a day" "The most commonly abused drug in children under 18 is:
a. Alcohol b. Marijuana c. Crack d. Cocaine - CORRECT ANSWER Alcohol"
"Which of the following may occur when the body cannot maintain an adequate oxygen level? All of the above Death
Body system failure Organ failure
Death of cells - CORRECT ANSWER All of the above"
"The transfer of pathogens on a fine spray of moisture droplets is known as Inoculation Susceptibility Indirect transfer
Droplet infection - CORRECT ANSWER Droplet infection"
"Carrie Engles comes to the office for an employment physical and complains that her right ear has been itching. Dr. Canthus examines her ears and asks Cammie Lindner, CCMA, to perform an irrigation on Carrie's right ear to remove cerumen. All of the following are appropriate steps for performing an ear irrigation except Ensuring that the tip of the syringe seals the opening of the ear canal Expelling air from the syringe Placing Carrie so that her head is tilted toward her right ear
Directing the solution toward the roof of the ear canal - CORRECT ANSWER Ensuring that the
tip of the syringe seals the opening of the ear canal" "During a routine examination, the physician decides to have an electrocardiogram (ECG) performed on the patient. How should this be coded? Only if the physician interprets the ECG As a separate procedure As a separate visit
In the code for the office visit - CORRECT ANSWER As a separate procedure"
"Which Stage of Grief is exhibited in the following scenario: A patient has reported that after the loss of his spouse, he has been having difficulty sleeping and has been agitated. He doesn't have the motivation to complete day to day tasks.
a. Denial b. Anger c. Depression d. Acceptance - CORRECT ANSWER Depression"
"How often should the medical office purchase new code books or computer code sets? -
CORRECT ANSWER Annually"
"Why was diagnostic coding originally developed? To track disease processes To evaluate hospital service utilization To collect data for medical research To classify the cause of disease
All of the above - CORRECT ANSWER All of the above"
"If a patient will be admitted to the hospital, admitting orders must be telephoned or faxed from
the attending physician's office before the patient is admitted. T/F - CORRECT ANSWER True"
"Which of the following does a patient with a latent tuberculosis infection NOT exhibit? Is unable to spread TB to others Has a normal chest X-ray Has a negative reaction to a TB test
Has no symptoms - CORRECT ANSWER Has a negative reaction to a TB test"
"Cystic fibrosis is a(n): a. autoimmune disease. b. condition that can be tested by monitoring the chloride levels of the patient's sweat. c. disease that can be cured with medications and intensive therapy. d. All of the
above. - CORRECT ANSWER condition that can be tested by monitoring the chloride levels of
the patient's sweat." "It will probably cost less to bring a lawsuit against a patient in small claims court compared to a
lawsuit in a regular court. T/F - CORRECT ANSWER True"
"The acronym FAST is used to help responders remember the steps to recognizing which of the following conditions?
a. Onset of labor in a pregnant woman b. Stroke c. Heart attack d. Migraine - CORRECT
ANSWER Stroke"
"An emancipated minor has come to the office for information on cervical cancer and has also requested testing. The office is not required t o inform the patient's parents because: a. Cervical cancer is closely related to STDs, so the office is covered by law to not be required to notify the minor's parent. b. c c. Testing for cervical cancer can be done on minors without legal
parental or guardian consent. d. None of the above. - CORRECT ANSWER Emancipated minors
have legal independence from parents or legal guardians."
