Download CCMA NHA 2024 Exam Questions and Answers and more Exams Nursing in PDF only on Docsity!
CCMA NHA 2024 QUESTIONS WITH 100% CORRECT ANSWERS
"Which of the following is a common symptom of depression? - CORRECT ANSWER feelings of
hopelessness"
"Which of the following body cavities travels down the midline of the back? - CORRECT
ANSWER spinal cavity"
"Which of the following is a symptom of shingles? - CORRECT ANSWER blistering rash"
"Which of the following describes the body's systems and biological processes to maintain
stability? - CORRECT ANSWER homeostasis"
"Which of the following is a bone of the lower extremities? - CORRECT ANSWER metatarsals"
"Accoraing to the joint commission's "Do Not use" list, wrich or the tollowing snoura never be
aporeviated? - CORRECT ANSWER Medication names"
"Which of the following describes an illness constantly present in a community? - CORRECT
ANSWER Endemic"
"Which of the following can be diagnosed during a colonoscopy? - CORRECT ANSWER
diverticulosis" "Which of the following describes the position of the head to the chest when a person is in the
anatomical position? - CORRECT ANSWER superior"
"Which of the following is an example of a physical stressor on the body? - CORRECT ANSWER
pollution in the air"
"Which of the following is a helpful accommodation for a patient who has partial vision loss? -
CORRECT ANSWER Large print materials"
"Which of the following mental health conditions tend to present as hyperactivity in young
males? - CORRECT ANSWER ADHD"
"Which of the following does the root word dermat refer to? - CORRECT ANSWER Skin"
"Which of the following defense mechanisms is a patient engaging in if they state, "The lab must
have mixed up the samples, I don't have diabetes?™ - CORRECT ANSWER Denial"
"A patient's blood pressure is 136/84 mm Hg. The medical assistant should identify that this blood
pressure reading falls into which of the following categories? - CORRECT ANSWER stage 1
hypertension" "A 21-year-old patient arrives at the office and reports lower abdominal pain. During the patient interview process, the patient seems to have difficulty concentrating and appears to have a sense of panic. Which of the following should the medical assistant identify as a potential cause of their
behavior? - CORRECT ANSWER anxiety"
"A patient states, It burns when I urinate," when asked the reason for their visit. In which of the following sections of the patient's medical record should the medical assistant document this
information? - CORRECT ANSWER chief complaint"
"A medical assistant enters a patient's examination room to administer a pneumococcal
vaccination. Which of the following identifiers should the assistant use to verify the patient? -
CORRECT ANSWER name and date of birth"
"A patient states they have smoked a pack of cigarettes every day for the past 20 years. In which section of the patient's medical record should the medical assistant document this information?
CORRECT ANSWER social history"
"A patient states they work in construction and that their primary job is breaking up concrete with jack hammers. In which of the following sections of the patient's medical record should the
medical assistant document this information? - CORRECT ANSWER occupational history"
"A 3-year-old child is being seen for ear pain. Which of the following should be used to obtain the
child's temperature? - CORRECT ANSWER temporal artery"
"Which of the following is found in the demographic section of a patient's medical record and
needs verification at the beginning of each visit? - CORRECT ANSWER address"
CORRECT ANSWER Ask the patient's companion or another medical assistant to sit with the
patient until the original assistant returns." "A medical assistant has just opened a new multidose vial of insulin to administer to a patient. The manufacturer's expiration date is in 2 months and it is currently july 1st. Which of the following
expiration dates should the assistant write on the vial? - CORRECT ANSWER July 29th"
"Which of the following supplies or equipment should be in each examination room?
Google - CORRECT ANSWER Biohazard waste container"
"A computerzea provider order entry (CrOt) system anows more emcient meacar entry and prescription oraering erectronicany. Unce a healthcare provider logs into the electronic health
record (EHR), which of the following should be the provider's next step? - CORRECT ANSWER
Select the patient from a patient list" "A medical assistant is administering a subcutaneous insulin injection to a patient. Which of the
following is the angle of injection and type of tissue that the assistant should be targeting? -
CORRECT ANSWER 45°, adipose"
"Which of the following is true of electronic prescribing of prescriptions? - CORRECT ANSWER
Electronic prescriptions can reduce the risk of the prescription being tampered with." "A patient is requesting a telehealth appointment with a provider. After a brief discussion with the patient, the medical assistant informs them that they are not eligible for a telehealth
appointment. Which of the following could make the patient ineligible? - CORRECT ANSWER
The patient fell on vacation and suspects leg is broken" "You work in a gastroenterology practice and need to prepare a patient for a colonoscopy. Which
of the following positions should the patient be in? - CORRECT ANSWER left lateral"
"Which of the following areas are considered sterile? - CORRECT ANSWER The drape on the
Mayo stand that is 12 inches or more away from the body" "Which of the following conditions would be an indication for the use of an automated external
defibrillator (AED)? - CORRECT ANSWER cardiac arrest"
"Which of the following is the priority action for a major burn, such as a fourth-degree burn? -
CORRECT ANSWER Call 911"
"Which of the following is an appropriate treatment for a patient with a sprained ankle? -
CORRECT ANSWER Apply ice, elevate, and wear a compression bandage on their ankle"
"An incision and drainage (I&D) procedure would be indicated for which of the following
conditions? - CORRECT ANSWER A tender mass or pustule under the dermal tissue"
"A provider requests additional forceps during a surgical procedure. Which of the following steps
should the medical assistant take? - CORRECT ANSWER Without touching the drape on the
Mayo stand, open the sterile package and drop the forceps into the sterile field." "Which of the following kinds of wound complication causes only the edges of the wound to
separate? - CORRECT ANSWER dehiscence"
"Prior to notifying the provider, which of the following steps should you take for a patient with a
deep cut on their arm? - CORRECT ANSWER Provide the patient with sterile gauze and instruct
the patient to apply pressure and elevate the arm" "Which of the following steps should the medical assistant take to ensure an instrument packet is
sterile? - CORRECT ANSWER Check for the autoclave indicator strip and expiration date"
"A medical assistant observes a patient in the waiting room placing their hands around their
throat and collapsing. Which of the following is most likely the cause? - CORRECT ANSWER
obstructed airway" "Which of the following should the medical assistant identify when assigned to check the
emergency kit or crash cart? - CORRECT ANSWER The emergency kit is in the same, accessible
area" "A 14-year-old patient has a laceration on their face from playing field hockey. Which of the
following should be the recommended type of suture? - CORRECT ANSWER Non-absorbable,
size 6-0"
"Which of the following phases of wound healing occurs at approximately day 10? - CORRECT
ANSWER proliferative"
"According to CDC guidelines, when can sterilized packages be used? - CORRECT ANSWER If
the package has been stored in a cool, dry area and does not show watermarks"
"In which of the following scenarios should a medical assistant use medical aseptic techniques? -
CORRECT ANSWER Washing hands prior to and after each patient encounter"
"Which of the following can be further classified as protozoa, helminths, and ectoparasite? -
CORRECT ANSWER parasites"
"How often should the exposure control plan be updated if there are no changes? - CORRECT
ANSWER Annually"
"What is the minimum temperature that must be reached to ensure the sterility of autoclaved
items? - CORRECT ANSWER 121.1° C (250° F)"
"Which of the following precautions should a medical assistant consider when a person is
coughing or sneezing? - CORRECT ANSWER droplet precautions"
"Which of the following identifiers should be used to verify the patient before obtaining a
specimen for laboratory collection? - CORRECT ANSWER name and date of birth"
"When performing a scratch test for allergen testing, which of the following is the amount of time
that must pass before checking for a wheal formation? - CORRECT ANSWER 15 min"
"How many days prior to skin testing should the patient discontinue antihistamines? - CORRECT
ANSWER 3 days"
"Which of the following is an error that would affect the test results in the preanalytical phase
(before the specimen is sent to the lab) of quality assurance? - CORRECT ANSWER Order entry
error" "Which of the following is required to be included on a urine specimen label prior to sending it to
the laboratory? - CORRECT ANSWER Time the urine was collected"
"Which of the following is the number of successful and measured breathing maneuvers that a
patient must complete during spirometry testing? - CORRECT ANSWER three"
"Which of the following describes how an abnormal tympanogram appears on a graph when
completed? - CORRECT ANSWER flat line"
"An adult with normal hearing should be able to hear tones at which of the following decibels? -
CORRECT ANSWER 25 decibels"
"Ishihara color plates are used to screen for what sensory disorder? - CORRECT ANSWER color
deficiency" "In which of the following phases of quality assurance are instruments maintained and
calibrated? - CORRECT ANSWER Analytical phase"
"Which of the following is required when obtaining and transporting a drug screening? -
CORRECT ANSWER Chain of custody"
"Which of the following should be included when labeling a patient's specimen? - CORRECT
ANSWER Collector's initials"
"Which of the following is the normal range for a total cholesterol? - CORRECT ANSWER 130-
200 mg/dL" "Which of the following is the amount of time it takes to process a result for a urine pregnancy
test? - CORRECT ANSWER 3 minutes"
"Which of the following information should be included on a laboratory requisition form? -
CORRECT ANSWER Diagnosis code"
"Which of the following is a characteristic of collecting timed specimens? - CORRECT ANSWER
They monitor therapeutic medication levels."
"Which of the following is the appropriate needle size when using a butterfly system? -
CORRECT ANSWER 22 gauge, 1/2 inch"
"Which of the following often requires chain of custody documentation? - CORRECT ANSWER
Drug screenings"
"Which of the following dysrhythmias results in continuous fibrillatory waves between the QRS
complexes? - CORRECT ANSWER atrial fibrillation"
"Which of the following is the correct number of electrodes needed to record a 12-lead EKG? -
CORRECT ANSWER 10"
"Which of the following serves as a conductor of impulses during an EKG? - CORRECT ANSWER
electrolyte gel" "Which of the following statements made by a medical assistant demonstrates an understanding
of patient privacy? - CORRECT ANSWER "I'll cover your abdomen with a blanket as soon as I'm
done placing the EKG electrodes.""
"Which of the following waves represents atrial depolarization? - CORRECT ANSWER P wave"
"While preparing to record an EKG, you notice there's a break in the baseline and the screen
displays flat lines across all leads. Which of the following do you suspect? - CORRECT ANSWER
There is a disconnected lead wire" "While assisting with a cardiac stress test, the medical assistant observes the patient's blood
pressure reading is 204/108. Which of the following actions should the assistant take? -
CORRECT ANSWER Stop the procedure and notify the provider immediately"
"Which of the following differentiates sinus tachycardia from ventricular tachycardia? -
CORRECT ANSWER Sinus tachycardia has narrow QRS complexes"
"Which of the following places should the black limb lead be placed? - CORRECT ANSWER left
arm"
"Which of the following is the duration of a standard calibration box? - CORRECT ANSWER 0.
seconds"
"Which of the following places should the electrode for lead V4 be placed? - CORRECT
ANSWER Left side of the sternum to the fifth intercostal space midclavicular line"
"Which of the following positions is best for performing an EKG? - CORRECT ANSWER supine"
"Which of the following is the height of a standard calibration box? - CORRECT ANSWER 10
mm" "A medical assistant notices frequent, regular spikes on the EKG tracing. Which of the following
actions should the assistant take? - CORRECT ANSWER Turn off nearby electrical equipment"
"Which of the following actions should be taken for a patient experiencing a somatic tremor
artifact on their electrocardiogram due to uncontrolled muscle movements? - CORRECT
ANSWER Have the patient lay their hands palms down under their buttocks to reduce the
muscle movements"
"Which of the following actions can cause a wandering baseline artifact? - CORRECT ANSWER
A patient with lotion or cream on their skin"
"Which of the following is the purpose of evaluating the patient after an educational session? -
CORRECT ANSWER To determine if the patient understood the information or skill"
"Which of the following is the best way to assist a patient with finding resources for their specific
needs? - CORRECT ANSWER Maintain a list of local community resources"
"Which of the following preventative measures can a medical assistant use to educate a patient
regarding communicable diseases? - CORRECT ANSWER Covering a cough"
"Which of the following can be a barrier when providing patient education? - CORRECT
ANSWER visual impairment"
"Regarding prescription medications, which of the following steps must be completed prior to a
patient leaving the medical office? - CORRECT ANSWER Provide medication education"
"Which of the following immunizations should be given regularly during a lifetime? - CORRECT
ANSWER influenza vaccine"
"Which of the following might be a result of ineffective communication between medical
providers during transition of care? - CORRECT ANSWER rehospitalization"
"Listening to a medical assistant explain ways to decrease dietary intake of sodium is considered
which of the following learning styles? - CORRECT ANSWER auditory learning"
"Which of the following timelines is suggested for individuals to screen for colorectal cancer? -
CORRECT ANSWER Starting at age 45 years old"
"Which of the following is a purpose of an equipment inspection log? - CORRECT ANSWER To
document a timeline of scheduled maintenance" "A patient has a fee-for-service Medicare plan. Which of the following forms should be used for
the patient when a service might not be considered medically necessary? - CORRECT ANSWER
Advance Beneficiary Notice of Noncoverage"
"Which of the following applications should be used to create an encounter form? - CORRECT
ANSWER practice management software"
"Which of the following actions should a medical assistant take if a patient is having trouble
logging into a telehealth visit? - CORRECT ANSWER Assist the patient with logging in and verify
their settings are correct" "A medical assistant is checking out a patient following their appointment. Which of the following
actions should the medical assistant take? - CORRECT ANSWER Review the after-visit
summary with the patient"
"Which of the following codes are determined by reviewing the reason for a patient's visit? -
CORRECT ANSWER Diagnosis codes (ICD-10-CM)"
"Which of the following actions should a medical assistant take for a claim that was denied for
lack of medical necessity? - CORRECT ANSWER Submit an appeal"
"Which of the following is a benefit of a medical assistant calling to remind a patient of an
upcoming visit? - CORRECT ANSWER Decreased no-show rates"
"Which of the following types of patient visits is more resource intensive? - CORRECT ANSWER
new patient" "Which of the following services can require case management and preauthorization from a
third-party payer? - CORRECT ANSWER Elective and costly medical services"
"Which of the following questions should be asked during the screening process to determine the
type of appointment needed? - CORRECT ANSWER What is the reason for the visit?"
"Using coding guidelines, which of the following should be supported with code selections when
preparing a billing request? - CORRECT ANSWER medical necessity"
"In which of the following categories does a medical assistant record a cash payment of $20 that a
patient pays towards their appointment at the time of services? - CORRECT ANSWER
copayment"
"Which of the following describes the purpose of interoperability? - CORRECT ANSWER
Supports the importance of documentation"
"Which of the following has an impact on determining the duration of an appointment? -
CORRECT ANSWER Provider preferences"
"Which of the following is a function of performing charge reconciliations? - CORRECT
ANSWER Posting the amounts in the patient's account"
"Which of the following reports is used to show health care service charge amounts that are
outstanding to the organization? - CORRECT ANSWER A/R aging report"
"Which of the following does the health care facility provide a patient with to log into their
patient portal? - CORRECT ANSWER A username and access code"
"Which of the following services does a clearinghouse provide? - CORRECT ANSWER Claims
adjudication for the third-party payer" "Which of the following is a benefit of using drop-down menus when entering patient
information into the medical records? - CORRECT ANSWER greater accuracy"
"Which of the following actions by a medical assistant is an example of disease prevention
coaching? - CORRECT ANSWER Providing instructions about effective hand washing"
"A provider asks a medical assistant to administer a nitroglycerin tablet to a patient who is experiencing chest pain. The assistant should identify that which of the following routes involves
placing the medication under the patient's tongue for rapid absorption? - CORRECT ANSWER
sublingual"
"The abbreviation NPO stands for which of the following? - CORRECT ANSWER nothing by
mouth" "A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patient's skin lesions, the assistant should expect to observe which of the
following characteristics? - CORRECT ANSWER Silvery, scaly.
Psoriasis is a chronic skin disease characterized by pink or red lesions, with scaly patches that have a silvery appearance." "A medical assistant should identify that which of the following pieces of equipment must be
disinfected before and after use? - CORRECT ANSWER Nasal specula"
"A medical assistant is evaluating red blood cells (RBCs) microscopically. The assistant should
identify that which of the following refers to an enlarged RBC? - CORRECT ANSWER
Масrocytic" "A medical assistant is reinforcing teaching about medication administration at home with a patient. Which of the following statements should the assistant make regarding disposal of used
needles? - CORRECT ANSWER "Dispose of the used needles in a biohazard sharps container.""
"A medical assistant is performing a credit adjustment on a patient account. At which of the
following times should the assistant post the adjustment to the patient ledger? - CORRECT
ANSWER At the same time the payment is posted"
"Which of the following areas of coaching involves the medical assistant instructing patients
about procedure follow-up and home care? - CORRECT ANSWER treatment plans"
"A medical assistant is caring for an infant who weighs 15 kg. How many pounds does the infant
weigh? - CORRECT ANSWER 33 lb"
"Another provider requests the records of an established patient in the provider's office. Which of
the following individuals has the right to release this information? - CORRECT ANSWER
patient"
"A medical assistant is using a scale with a height bar to measure a patient's height. Which of the
following actions should the assistant take? - CORRECT ANSWER Lower the horizontal bar
gently so that it rests on the top of the patient's head." "A medical assistant is administering a medication to a patient. Following administration, the patient experiences shortness of breath, dizziness, and throat tightening. The assistant should
identify that the patient is likely experiencing which of the following? - CORRECT ANSWER
anaphylactic shock"
"Which of the following terms refers to muscle pain? - CORRECT ANSWER myalgia"
"A medical assistant is obtaining a blood sample from an infant. Which of the following methods
should the assistant use to obtain the sample? - CORRECT ANSWER capillary puncture"
"A medical assistant is preparing to perform an EKG test for a patient. In which of the following
locations should the assistant place the leg electrodes? - CORRECT ANSWER Just above the
ankles" "A medical assistant is performing a patient intake. The patient states, "I eat once a day and exercise four times a day, but I still feel overweight." The assistant should identify that this
statement by the patient describes which of the following conditions? - CORRECT ANSWER
anorexia nervosa" "A medical assistant is documenting in a patient's medical record after performing cardiopulmonary resuscitation. The assistant should identify that which of the following acronyms is used to indicate
cardiopulmonary resuscitation? - CORRECT ANSWER CPR"
"Which of the following ensures health care professionals uphold and respect a patient's choice
regarding their medical care? - CORRECT ANSWER Patient's Bill of Rights"
"A medical assistant receives a call from a patient who is upset about a letter they received from their third-party payer denying a claim. Which of the following statements should the assistant
make? - CORRECT ANSWER "Let's see if there is something we can do at our end. I'll ask our
claims specialist to review the claim."" "Which of the following procedures should a medical assistant schedule for a patient who
requires a kidney stone to be removed? - CORRECT ANSWER nephrolithotomy"
"Which of the following pieces of equipment is used for removing cancers of the skin? -
CORRECT ANSWER Cryoprobe"
"A medical assistant is checking a patient's hearing using the Weber test. Which of the following
actions should the assistant take? - CORRECT ANSWER ask the patient if he hears the vibration
louder in one ear than the other"
"Which of the following sexually transmitted infections (STIs) is bacterial? - CORRECT ANSWER
gonorrhea" "According to the CDC, which of the following immunizations is recommended to be
administered every 10 years? - CORRECT ANSWER tetanus and diphtheria"
"A medical assistant is assisting a provider with the repair of a laceration on a patient's head. The provider's prescription for the procedure includes an injection of 10 mL of lidocaine with epinephrine. The assistant should recognize that which of the following is the purpose of
epinephrine in the local anesthetic? - CORRECT ANSWER To reduce bleeding at the site"
"A medical assistant is filling out an incident report following exposure to a patient's blood. Which
of the following actions should the assistant take? - CORRECT ANSWER Document witness
statements in the incident report." "When coding with the ICD-10-CM, where should the medical assistant begin the process of
looking up a diagnosis code for breast cancer? - CORRECT ANSWER the alphabetic index
(alpha index)" "Which of the following is a commonly misused word or phrase in written communication to a
patient? - CORRECT ANSWER suppose to"
"A medical assistant is preparing for a patient's upcoming virtual visit. Which of the following
actions should the assistant take? - CORRECT ANSWER Ensure the appropriate release forms
are completed by the patient prior to the visit." "A patient has fallen and has a bone protruding through the skin. This injury is an example of
which of the following types of fractures? - CORRECT ANSWER Compound"
"A medical assistant is preparing to store medications.
Which of the following information is true regarding the storage of medications? - CORRECT
ANSWER Controlled substances should be stored in a location that is different from regular
medications." "Which of the following actions should a medical assistant take when communicating with a
patient? - CORRECT ANSWER Use a neutral tone."
"Which of the following positions is appropriate for a pelvic examination? - CORRECT ANSWER
Lithotomy" "A medical assistant provides preprocedural instructions to a patient that may require IV contrast and nothing by mouth for 4 to 6 hr. For which of the following diagnostic procedures are these
instructions intended? - CORRECT ANSWER Computed tomography (CT) scan"
"A medical assistant is preparing a patient to transition care to an oncologist due to a recent cancer diagnosis. Which of the following is a personal factor that could potentially influence a patient's perception
of their diagnosis? - CORRECT ANSWER age"
"When removing sutures, why is it important for a medical assistant to place the removed sutures
on a gauze pad? - CORRECT ANSWER To determine the number of sutures removed"
"Which of the following procedures requires verbal consent? - CORRECT ANSWER
venipuncture" "A medical assistant is collecting multiple blood samples from a patient. Which of the following
vacuum tubes should the assistant fill first? - CORRECT ANSWER Yellow (blood culture)"
"Which of the following sections of the health history contains the patient's identifiers, such as
the patient's full name and date of birth? - CORRECT ANSWER personal data"
"When assisting a provider with a vaginal examination and Papanicolaou (Pap) test, a medical
assistant should identify that which of the following instruments is necessary? - CORRECT
ANSWER Cytobrush"
"A medical assistant is providing instructions to a patient about how to take an extended-release medication orally. Which of the following patient statements indicates a need for further
teaching? - CORRECT ANSWER I can crush or chew the pill if it's too hard for me to swallow"
