Organization Behavior
D1PK103T
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case study of maagrmt sales made by each of the four groups of salespeople during, Schemes and Mind Maps of Environmental Science
A FMCG company wished to study the effects of four training programmes on the sales abilities of their sales personnel. Thirty-two people were randomly divided into four groups of equal size, and the groups were then subjected to the different sales training programmes. Because there were some dropouts during the training programmes due to illness, vacations, and so on, the number of trainees completing the programmes varied from group to group. At the end of the training programmes, each salesperson was randomly assigned a sales area from a group of sales areas that were judge to have equivalent sales potentials. The sales made by each of the four groups of salespeople during the first week after completing the training programme are listed in the table
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2022/2023
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Organization Behavior
D1PK103T
CO Course outcomes (COs) CO1 Illustrate the foundation and models of human behavior in the organizations with the understanding of individual personality and perceptual process. CO2 Interpret and illustrate how individual influence organizational events and how events within an organization influence individual’s learning, attitude and emotional stability. CO3 Examine and prescribe which of the motivational theories would be the most effective in enhancing employee productivity at workplace. CO4 Illustrate the behavioural patterns and interpersonal skills required at individual and group levels for building high-performing teams and choosing best techniques for managing conflicts in the organization. CO5 Relate the role of leaders for developing organization culture differentiating from power dynamics.
(^) Unit II: Individual Learning, Attitude and Stress Management 7 lecture hours (^) Relationship between Attitude and Behavior; Formation of attitudes (ABC model); Job Attitudes – Job satisfaction, organizational commitment and involvement and its outcomes, Pattern of Human Learning –Nature & Process; Classical Conditioning Theory; Reinforcement or Operant Conditioning Theory and Learning; Social learning theory; Application of learning principles in organizational context for shaping behavior and individual motivation; Emotional Intelligence and Importance of handling emotions effectively; Organizational stress: meaning, types and its causes, Stress management strategies
(^) Unit III: Motivation at the Workplace 5 lecture hours (^) Motivation and work Behaviour, Theory X and Y, Maslow’s Need Hierarchy Theory; Herzberg’s Two Factor Theory and its implication for learning and performance; Vroom’s expectancy theory: Concept and Application;
(^) Unit V: Power, Leadership and Organizational Culture 12 lecture hours (^) Nature of Leadership; Early Approaches to Leadership: University of Michigan Studies; Leadership Theories: Path-goal theory Hersey Blanchard Theory ; Inspirational Approaches to Leadership – Charismatic, Transformation and Transactional and their Implications; Modern Perspective on Leadership, Alternatives to Leadership; Group Discussion: Emerging Issues in Leadership; Power – Definition and sources; Contrasting Power and Leadership; Five bases of power: Coercive, legitimate, reward, expert and referent; (^) Culture – definition, Creating and sustaining culture; Functions and effects of Organizational culture, Leader’s Role in Shaping and Reinforcing Culture
(^) Text Books
- Robbins P. Stephen, Judge A. Timothy and Vohra, Niharika (2016). Organizational Behaviour, 14th edition, Pearson Education. (^) Reference Books
- Nelson L. Debra, Quick, J. C. and Khandelwal, P. (2011). Organizational Behavior -. Cengage Learning.
- Luthans, Fred (2008). Organizational Behavior. Tata Mc.Graw Hill, India.
- Steven McShane; Mary Von Glinow (2014). Organizational Behavior, 7th Edition, Tata Mc Graw Hill, India.
A field of study that investigates the impact
that individuals, groups, and structure have
on behavior within organizations for the
purpose of applying such knowledge
towards improving organizational
effectiveness.
Meaning of OB
For students:
◦ To learn about yourself and how to deal with
others
◦ You are a part of organization and will continue to
be
◦ Organizations expect individuals to work in team
◦ You may want to be managers or entrepreneurs.
Why study OB
Productivity: Performance measure
including effectiveness and efficiency.
Effectiveness: Achievement of
organizational goals, doing right things.
Efficiency : the ratio of effective output to
input required to achieve it.
Characteristics
• Goal-Oriented
• Levels of analysis
• Human tool
• Satisfaction of
employees need
• A total systems
approach
Challenges and Opportunities for OB
- (^) Responding to Globalization
- (^) Increased foreign assignments
- (^) Working with people from different cultures
- (^) Overseeing movement of jobs to countries with low cost labour
- (^) Managing people during the war on terror
- (^) Managing Workforce Diversity
- (^) Embracing diversity
- (^) Changing U.S. demographics
- (^) Implications for managers
- (^) Recognizing and responding to differences
- (^16)