Unit 2: Psychology and Work Behaviors
Written Assignment Unit 2
Business Administration Faculty – University of the People
BUS 1101-01 Principles of Business Management - AY2024-T2
Mohamed Khalif Anshur
26th /11/2023
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BUS 1101-01 Principles of Business Management - AY2024-T2, Assignments of Introduction to Business Management
This document serves as a resource for students, professionals, and educators aiming to understand and implement effective feedback strategies in managerial roles. It bridges theoretical concepts with practical workplace examples, enhancing knowledge and skills in leadership, communication, and team management. Course Information: Course Code: BUS 1101-01 Course Title: Principles of Business Management Year: 2024 Author: Mohamed Anshur Recommended For: Business Management students Banking professionals Human Resource practitioners Organizational leaders
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2023/2024
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Unit 2: Psychology and Work Behaviors Written Assignment Unit 2 Business Administration Faculty – University of the People BUS 1101-01 Principles of Business Management - AY2024-T Mohamed Khalif Anshur 26 th^ / 11 /202 3
INTRODUCTION
There is particular conduct that employers anticipate from their personnel. While certain aspects are preferable, others are not. The subsequent paper will provide an analysis of the subsequent behaviours: Absenteeism, attrition, organisational citizenship behaviours, and job performance. The latter two are undesirable, while the initial two are desirable. Additionally, I will provide my assessment of the human resources policies implemented by SAS. A worker's job performance is the degree to which they accomplish the objectives outlined in the job description. (P. 106, Carpenter et al., 2010) A high standard of job performance is, in my opinion, the most essential characteristic to anticipate from an employee. As the number of high-performing employees increases, so does the overall efficacy of the organisation. Companies seek to comprehend the conditions that motivate individuals to perform at an exceptional level. For instance, a summertime office devoid of air conditioning will likely induce discomfort among employees and likely result in diminished productivity. Despite the simplicity of this example, tension and other variables can also hinder performance. Organisational Citizenship Behaviours are those that benefit the company but are not required by the job description. (Page 109, Carpenter et al., 2010) In relation to this conduct, interpersonal connections are vital. As the quality of their peer relationships improves, employees will be presented with more occasions to demonstrate Organisation Citizenship Behaviours. An illustration of this conduct would be when a fellow colleague extends an offer of assistance or training to a newly-added teammate. Each unscheduled absence of an employee from work constitutes absenteeism (Carpenter et al., 2010, p. 112.). The abrupt nature of this behaviour generates disarray within the operations, which is a significant concern. Certain absences are unavoidable due to health
unsuccessful periods (Carpenter et al., 2010, p. 68). As a result, its employees reciprocate this behaviour. CONCLUSION, Certain behaviours support a company's mission, while others do not. Alterations must be implemented by businesses in order to incentivize desirable conduct and discourage undesirable conduct. SAS is a prime example of how an organisation can adapt in order to simultaneously gratify its employees and maintain a high level of performance. SAS conducts employee satisfaction surveys on a regular basis. SAS can determine, through these surveys, what recompense its employees desire in exchange for their services. Positive employee sentiment and increased productivity result from implementing the necessary adjustments. REFERRENCE M. Carpenter, T. Bauer, and B. Erdogan (2010) are cited as sources. 1.1.1 of Management Principles.