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BSBPMG633 PROVIDE LEADERSHIP FOR THE PROGRAM, Essays (university) of Management Fundamentals

NIIT UniversityManagement Fundamentals

BSBPMG633 PROVIDE LEADERSHIP FOR THE PROGRAM task 1 Answers

Typology: Essays (university)

2022/2023

Available from 01/26/2023

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Student ID 18245 Assessment Task 1 BSBPMG633
BSBPMG633 PROVIDE LEADERSHIP FOR THE PROGRAM
ASSESSMENT TASK 1
SHORT ANSWER QUESTIONS
Questions
1. Compare two (2) behavioural models that are relevant to the role of a program
manager.
•Maslow's hierarchy of needs: Is a charted set of human requirements that are
important for an individual to achieve complete development and self-actualization.
The hierarchy of needs is a theory of psychologist Abraham Maslow.
•McGregor’s theory X and theory Y: Douglas McGregor formulated Theory X and
Theory Y suggesting two aspects of human behaviour at work, or in other words,
two different views of individuals (employees): one of which is negative, called as
Theory X and the other is positive, so called as Theory Y. According to McGregor, the
perception of managers on the nature of individuals is based on various
assumptions.
2. Explain two (2) different communication styles/approaches.
•The aggressive Style: The aggressive communication style is emphasized by
speaking in a loud and demanding voice, maintaining intense eye contact and
dominating or controlling others by blaming, intimidating, criticizing, threatening or
attacking them, among other traits.
•The Passive-Aggressive Style: PASSIVE-AGGRESSIVE COMMUNICATION is a style in
which individuals appear passive on the surface but are really acting out anger in a
subtle, indirect, or behind-the-scenes way.
3. Explain two (2) different negotiation styles/approaches.
•Compromise negotiation style: Compromising is the style that most people think of
as negotiation, but in reality, compromising is usually just haggling. Compromising
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BSBPMG633 PROVIDE LEADERSHIP FOR THE PROGRAM

ASSESSMENT TASK 1

SHORT ANSWER QUESTIONS

Questions

1. Compare two (2) behavioural models that are relevant to the role of a program manager. - Maslow's hierarchy of needs: Is a charted set of human requirements that are important for an individual to achieve complete development and self-actualization. The hierarchy of needs is a theory of psychologist Abraham Maslow. - McGregor’s theory X and theory Y: Douglas McGregor formulated Theory X and Theory Y suggesting two aspects of human behaviour at work, or in other words, two different views of individuals (employees): one of which is negative, called as Theory X and the other is positive, so called as Theory Y. According to McGregor, the perception of managers on the nature of individuals is based on various assumptions. 2. Explain two (2) different communication styles/approaches. - The aggressive Style : The aggressive communication style is emphasized by speaking in a loud and demanding voice, maintaining intense eye contact and dominating or controlling others by blaming, intimidating, criticizing, threatening or attacking them, among other traits. - The Passive-Aggressive Style : PASSIVE-AGGRESSIVE COMMUNICATION is a style in which individuals appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way. 3. Explain two (2) different negotiation styles/approaches. - Compromise negotiation style: Compromising is the style that most people think of as negotiation, but in reality, compromising is usually just haggling. Compromising

often involves splitting the difference, usually resulting in an end position of about half way between both party's opening positions.

  • Avoid negotiation style: The avoidance negotiation style is a negotiation style where you completely ignore the entire negotiation. To put it simply, you negotiate by not acknowledging the negotiation. 4. Describe an act and regulation that relates to equity in the workplace. Anti-discrimination act 1977 The New South Wales Anti-Discrimination Act 1977 is an Act of the NSW Parliament, relating to discrimination in employment, the public education system, delivery of goods and services, and other services such as banking, health care, property and night clubs. The Act prohibits unlawful racial, sexual and other types of discrimination in certain circumstances and promotes equality of opportunity for all people. The Act covers the following types of discrimination:
  • Sex (including breastfeeding, pregnancy and sexual harassment)
  • Disability (including past, present or future disability and also includes actual or perceived HIV status)
  • Race (including ethno-religion)
  • Homosexuality (actual or perceived)
  • Marital or domestic status
  • Age (present or future)
  • Transgender (including transsexuality)
  • Career’s responsibilities (but only within employment) 5. Describe two (2) ethical values commonly found in a workplace.
  • Integrity in the workplace refers to having upstanding character traits and work ethics including sound judgement, honesty, dependability, and loyalty. A well- known definition is: Integrity is doing the right thing (through your words, actions and beliefs) when none is watching.
  • Honesty in the workplace encourages a sense of trust among employees, the company and the community. The leadership style and environment in the

Compare the two examples outlining their similarities and differences

  • Coles vs Woolworths prices: As aggressive competitors, Coles and Woolworths very rarely have different pricing for the same items. That's true of both their store- branded products and for mainstream brands. Ongoing analysis of their specials by Finder also suggests these are often seen in both supermarkets. If Twining’s tea is on sale at Coles one week, you can expect that special to be replicated at Woolworths in the near future. The same applies across dozens of categories.
  • Coles vs Woolworths in-store and online: The same also applies to shopping online. In the past, both chains have charged different prices for online shoppers to what you'd pay in-store, but as of 2020 pricing is generally consistent between online stores and what you'll pay in your local branch. There is some variation in pricing between states, and both chains sometimes promote "online-only" specials.
  • Coles vs Woolworths loyalty schemes: Both supermarket chains have their own loyalty schemes: Woolworths Rewards for Woolworths and flybuys for Coles. These each operate in a very similar fashion: they're free to join, you earn points from all your shopping at the supermarket and other associated stores, and once you accumulate 2,000 points, you can get a $10 off voucher for your next shop. Alternatively, you can convert your points into frequent flyer points. Coles lets you convert flybuys to Virgin Velocity, while Woolworths Rewards convert to Qantas Frequent Flyer. 9. Compare two (2) different formats for program vision.
  • Formal program vision statement: Need to have spatial flexibility: environments should be scalable, convertible, fluid, modifiable, and versatile. Flexibility ensures programmatic longevity by building plasticity into the architectural components of the space, thus allowing for the flow of information among faculty, students, and learning tools. A scalable room provides for a variety of student needs, including places for focus, team, sharing, and social connection to align with different work styles and the flow of ideas among peers in a classroom.
  • Informal Program Vision statement: Informal learning environments, the ownership of learning lies with the individual to design their own experience, create

their learning incomes, and self-assess. Informal environments have non-traditional lighting and seating and can incorporate non-learning experiences. Informal learning environments mix private, public, and collaborative spaces to accommodate all learning behaviors. These types of spaces should be available inside and outdoors, in a range of scales, and encourage both planned and impromptu interactions.

10. Identify and describe two (2) possible threats to socially responsible practice that could occur within a program. - Direct employee engagement to provide healthier, happier, and generally more positive working conditions, with a keen awareness of work-life balance and the need for diversity, transparency, and accountability. - Environmental responsibility initiatives that seek to address environmental concerns and reduce negative environmental impact through business activities such as sustainable supply chain optimization, sustainable development, etc. 11. Explain why it is important in the workplace to honour one’s own obligations and what might be the impact of not doing so. (in 40 to 50 words) It is important in the workplace to honor one’s own obligations due to the following reason: You're making a positive impression with each commitment you honor, and your reputation for integrity is growing. The impact of not honoring one’s responsibilities could be: prevents you from achieving your goals. 12. Explain risk management. Include: - a description of the risk management process - three (3) sources of risk - five (5) strategies to manage or mitigate business risk - a description of what a risk management plan includes