Basic Characteristics of People - Organizational Behaviour - Lecture Slides, Slides of Organization Behaviour

Download Basic Characteristics of People - Organizational Behaviour - Lecture Slides and more Slides Organization Behaviour in PDF only on Docsity!

Basic Characteristics of People

• Definitions and sources
• Ways of looking at personality
  • MBTI
  • Big 5
  • Locus of control
  • Machiavellianism
  • Self-esteem and self-efficacy
  • Risk taking

Definitions

• Personality: “The sum total of ways in which an individual reacts and interacts with others”
• Afffect: “A broad range of feelings that people experience”
• Emotion: “Intense feelings that are directed at someone or something”
• Moods: “Feelings that tend to be less intense than emotions”

Felt vs. Displayed

Relatively Stable

Personality: Where From?

• Heredity

• Environment

• Situation

Interaction of all 3 Factors

From Personality to Behavior

Heredity Environment

Personality Situation

Behavior

Basic Principles

• Individuals possess unique and different styles for the way they are energized, prefer to perceive their environments, make decisions, and how they live their lives
• These different styles can be categorized into 16 basic styles or psychological types
• Each type represents a set of strengths and weaknesses (situationally defined)
• Each type needs its opposite

Extraversion and Introversion

E I Energy Outward to people and things Inward to concepts and ideas Express emotions Bottle up emotions Focus Variety, action, achievement Understanding, reflection, invention Change world Understand world Attitude Relaxed and confident Reserved and questioning Understandable, accessible Subtle and impenetrable Work Environment Varied and action-oriented Quiet and concentration People Alone Breadth Depth Conflicts May be seen as shallow and pushy to I’s

May be seen as egocentric and passive by E’s docsity.com

Extroverts at Work

• Like variety and action — they are impatient

with long, slow jobs

• Act quickly, sometimes without thinking
• Find phone calls a welcome distraction
• Develop ideas by discussion.

Extroverts and Communications

• Prefer face-to-face communications
• Seek opportunities to communicate in groups
• Communicate energy and enthusiasm —

quickly, without long pauses to think

• Focus of talk is on people and things in the

external environment

• In meetings, like talking before moving to

conclusions.

Introverts in General

• Are interested in what is happening inside their head — understanding their inner world of thoughts, ideas, and reflections
• Often feel lost and lonely in large crowds
• Don't trust others and are inhibited around most people
• Are not easily influenced by other people.

Introverts at Work

• Like to work alone, to work with ideas, and will work well on one project for long periods of time
• Don't like to be interrupted when working and when working, find phone calls intrusive
• Like quiet so they can concentrate
• Like to think before acting; sometimes,don't act
• Develop ideas by reflection.

Introverts - Recap

• Think - do - think
• Internal
• Keep it in
• Depth
• Work with ideas and thoughts
• Concentration, reflection

Sensing and INtuition

S N Perception Five senses (experience) Sixth Sense (possibilities) Focus Details Patterns Practical Innovative Present enjoyment Future achievement Results Expectation Orientation Live life as it is Change and rearrange life Work Environment Have a schedule Have a dream Patient with details Patient with complexity Detail-oriented Looks at big picture Conflicts May be seen as frivolous and myopic by N’s

May be seen as impractical and lacking in persistence by S’s

Sensing at Work

• Seldom make errors of fact
• Work steadily
• Like things to be orderly, precise and clear
• Like using experience, developed skills, and standard ways to solve problems
• May distrust and ignore their inspirations
• Like to present details of their work first
• Prefer continuation of "what is", with fine tuning.

Sensing and Communications

• Like evidence, facts, details presented first
• Want to see practical realistic applications
• Use orderly, step-by-step approach in

presentations

• In meetings, follow the agenda.