Applying the Knowledge and Skills Statement for social ..., Study notes of Decision Making

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Applying the Knowledge and

Skills Statement for social

workers in adults services

Jackie Ryan and Anna Bouch

Professional Education Consultants

The relevance of the KSS

2

KSS: Person-centred practice

Social workers should: Enable people to access the advice, support and services to which they are entitled. Co-ordinate and facilitate a wide range of practical and emotional support, and discharge legal duties to complement people’s own resources and networks, so that all individuals (no matter their background, health status or mental capacity), carers and families can exercise choice and control , (supporting individuals to make their own decisions, especially where they may lack capacity) Meet their needs and aspirations in personalised , creative and often novel ways. They should work co-productively and innovatively with people, local communities, other professionals, agencies and services to promote self- determination, community capacity, personal and family reliance, cohesion, earlier intervention and active citizenship. 4

KSS: Safeguarding

Social workers must: Be able to recognise the risk indicators of different forms of abuse and neglect and their impact on individuals, their families or their support networks and should prioritise the protection of children and adults in vulnerable situations whenever necessary. Take an outcomes-focused , person-centred approach to safeguarding practice, recognising that people are experts in their own lives and working alongside them to identify person centred solutions to risk and harm. Work in a way that enhances involvement, choice and control as part of improving quality of life, wellbeing and safety. Should take the lead in managing positive interventions that prevent deterioration in health and wellbeing; safeguard people (who may or may not be socially excluded) at risk of abuse or neglect. 5

KSS: Organisational Context

Social workers must: Understand and work effectively within financial and legal frameworks , obligations, structures and culture, in particular Human Rights and Equalities legislation, the Care Act, Mental Capacity Act, Mental Health Act and accompanying guidance and codes of practice. Be able to operate successfully in their organisational context, demonstrating effective time management, caseload management and be capable of reconciling competing demands and embrace information, data and technology appropriate to their role. They should have access to regular quality supervision to support their professional resilience and emotional and physical wellbeing. Demonstrate effective partnership working particularly in the context of health and social care integration and at the interface between health, children and adult social care and the third sector. (^7)

Our task

8

• Raise awareness and embed the KSS in

our respective authorities.

• Felt almost impossible!

Challenges

• Economic climate

• Tensions ‘performance’ with

relationship-based practice

• Variety of standards/competencies/audit

tools

• Relate to practice

Our tools

11

• KSS Self-assessment tool

• Direct Observation

• Review

Review with supervisor Direct Observation Self assessment

KSS Framework

Direct observation of practice measured against KSS Reflection on experience and client feedback Complete self assessment tool. Appraisal incorporating a strengths based approach Identify strengths/ areas for development

Benefits

• Provide clarity of social work role in adult

social care

• Framework to guide inform and support

CPD

• Training audit across organisation

Consultation

16

• Parity with other professions

• Parity across all social workers

• Performance reassurance

• Empowers clients

• Fosters a learning environment

What did people say?

17

• It was helpful just to think more about what I am trying to

demonstrate, and link it to standards, it was really powerful to hear

what the service user said. I was a bit nervous at first, but really it’s

just like visiting with a colleague.

• I also see the importance of service user feedback, and getting it

there and then, not relying on them filling in a card or waiting for a

complaint to come in

• Finally something that gives more equal power in looking at how

we’re doing to our service users and not just our managers

What did we learn and what next?

19

• What appears to be impossible can be

successful

• Power of consultation

• Maintaining momentum

• KSS for supervisors

Support and Collaboration

20 Richard Cattell and Jane Goldingham: Principle Social Workers